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Black Bear Diner McAllen

4.3

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Location details

600 W Expy 83, McAllen, TX, 78501, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.31,928 reviews
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Roberto C.'s profile image
Roberto C. 
rating
7 months ago

Went in , a little hesitant of the food, since the aspect did not look very clean; even though was clean but decided to give it a try. Order something basic, me and wife order meatloaf . The presentation was different , was with dark gravy . The taste was ok . Overall after we finished eating. Came to a conclusion that we won't go back . 

Eric F.'s profile image
Eric F. 
rating
7 months ago

I waited over a year since they opened to go. There was a lot of hype about their biscuits and I heard mixed things, so I figured it would be good to give them time to get things on point. It really just wasnt very good. I ordered the big chicken fried steak. It literally tasted like a tv dinner, but with a much better crisp to the batter. The hashbrowns had no seasoning at all. The biscuits are huge, but they just arent very good. Texture is fine, if a bit dry, but they didnt really have flavor. I only had one b... read more

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Carlos H.'s profile image
Carlos H. 
rating
11 months ago

Had a bad experience Christmas day me and my cousin went to have breakfast at McAllen location got there early, was told by staff that they were not open until 8am so I turned around to let my cousin know as I walked out the lady locked the door behind me .that was very rude of her she could have offered us to wait in seating area until they opened but didn't. I work at a restaurant myself our seating area is small but I make my customers feel wanted and this lady didn't care.so I'm not sure if I will be turning to re... read more

Business response:

Carlos H. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Jeff E.'s profile image
Jeff E. 
rating
a year ago

Let me start by saying I actually love this chain. I'm a regular at one near Houston. I go regularly and usually there is a wait to get in. Not this one. It was close to empty. I should have walked out right then. I ordered small chicken fried steak. Food came out. Steak was in a puddle grease almost no gravy. Cold mashed potatoes. Actually just disgusting. I'd say this place is a hard pass. I mention problem to server with no response. Terrible, no Wonder place was close to empty. If you're the owner( get new management fas... read more

Business response:

Jeff , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com 

Yaya G.'s profile image
Yaya G. 
rating
a year ago

The pancakes were rubbery and tasted like cardboard. Not at all fluffy like mine at home even though they did look pretty. The chicken fried steak was excellent. It was freezing cold in there as it was a cool day outside but they didn't seem to care about our complains and didn't want to turn the heat up. We ate quickly and left. Very little customers. It was questionable as to why. 

Cristina G.'s profile image
Cristina G. 
rating
a year ago

I will start by saying that the food took 40 minutes and in the end the food is nothing special, the portions are very large and I think the only good thing on the menu are the biscuits, I think I will never return to this place 

Its All Good Consignment B.'s profile image
Its All Good Consignment B. 
rating
a year ago

The wait for food, Ruben sandwich & Bears Choice breakfast was over an hour! The waitress was nowhere to be found - when she finally came to check on us, she was all sugary nice, but no apology for the long time away & no explanation for long wait on food! Asked for water without ice & got ice water! Asked for extra sauce on the sandwich & finally I just got up to go get it myself! I don't blame the kitchen. This waitress was just not doing her job! The sandwich was mediocre at best, although the fries were good. Got our ... read more

Matthew T.'s profile image
Matthew T. 
rating
a year ago

Nah this is crazy lmao. This having 4 stars is so on brand for the RGV. Look the service is fantastic. Always wonderful. But ambiance? Food? This is literally Denny's. Like literally probably same parent company. Imagine rating dennys a 4. 

Rebel G.'s profile image
Rebel G. 
rating
a year ago

Bad service, cold coffee,over cooked food.never again. People just like this place because of the big portions. And the food took forever to come out.never again 

Frequently asked questions about Black Bear Diner McAllen

How is Black Bear Diner McAllen rated?

Black Bear Diner McAllen has a 4.3 star rating with 1,928 reviews. 

When is Black Bear Diner McAllen open?

Black Bear Diner McAllen is open now. It will close at 10:00 p.m.