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Black Bear Diner Monterrey Village
- Restaurants
- San Antonio, TX
About this business
Location details
8614 State Highway 151, San Antonio, TX, 78245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Came here because it's close to home, offered late hours (till 10p), and breakfast could be served all day. My husband receive a free breakfast plate voucher for his bday. Not even another free voucher would bring me back. Nothing came seasoned. Eggs were eggs. Hashbrowns were thickly shredded potato slightly browned and thrown all over a side plate. The pancakes are called "sweet cream" for a reason. Came out very heavy amd sweet. Not a normal pancake you'd expect. The busicuits are practically the size of a child's head bu... read more
Business response:
Lauren S. , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I went to Black Bear Diner & was very excited to try the food. My disappointment started with the decaf coffee, it was extremely bitter. As if it had been left on the warmer far too long. Disappointment number 2 was my plate. I ordered the 2 egg combo with the corned beef hash with hash browns & a biscuit with gravy. The corned beef would have been better if it had been brined longer. The hash browns were the worst I've ever tried to eat. They were hopelessly mushy, overcooked without ever having been on the griddle. They we... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Went for breakfast, Seated right away, great waitress. Not impressed, ordered hash browns, pancakes, bacon and coffee. Hash browns were just a pile of white, bland and no seasoning/flavor potatoes. Asked for crispy pancakes, they were not cooked long enough and were tough and coffee was very weak. Haven't decided if I want to go try lunch.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Monterrey Village
How is Black Bear Diner Monterrey Village rated?
Black Bear Diner Monterrey Village has a 4.1 star rating with 1,047 reviews.
When is Black Bear Diner Monterrey Village open?
Black Bear Diner Monterrey Village is closed now. It will open at 6:00 a.m.