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Black Bear Diner Ogden
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The worst experience I’ve ever had
your doordash orders, third time it has been wrong and missing items. The lettuce for the taco salad was not fresh and wilted and soft, the taco meet was dried and hard not fresh. No value for the money.
I got some red breakfast potatoes there last night and half of them were pure black and hard as rocks. Really gross.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Apparently if it says on the menu that your food comes with something such as fruit beware that means it is complimentary. That’s what we were told after we complained that we were not happy with the service provided. After seeing that our kids did not get their fruit with their cinnamon roll French toast we flagged our waitress down and asked when the fruit would be brought out this was well AFTER their meal was brought to our table (at least 10 minutes). Then we were told that the fruit was coming but we would need to w... read more
Business response:
Jodi , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you.
Business response:
We are sorry to see this. If you would like to send us a private message with how we can improve we are more than happy to listen. Thank you.
I have really enjoyed going to black bear diner in the past, but I'll never order it through a site again. The food was over done. Both Pepsi's were beyond flat. I got onion rings instead of fries, and they gave me 5...5 onion rings. $35 well wasted. I won't do that again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jessica. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Highly disappointed, only thing that I could enjoy was the toast and coffee. For a first time coming, I won't be back. The food was so over cooked that it was like tasting rubber. Biscuits are supposed to be light and airy instead I get a hockey puck. The sage in the sausage is way to overpowering, the gravy shouldn't be eaten with a fork, and the hashbrowns is like rubber that has been cooked to a crisp, not worth time or money.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
the food is usually good. last night was not the case and it was far from okay. I ordered the sirloin steak medium. it came OVER WELL DONE and was horrible. the server had forgotten to get my husband's order. the rest of the food was okay but I was extremely disappointed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
I waited with my boys 12 minutes for a server to even ask if we been helped yet. Wasn’t even busy, that’s kinda sad , I don’t like being ignored, I can take my hard earned money to other places.... won’t be back..... sucks. My little one wanted one pancake... the server kept saying we have to get a bigger meal to get pancakes... pretty sad . Very dissapointed
Frequently asked questions about Black Bear Diner Ogden
How is Black Bear Diner Ogden rated?
Black Bear Diner Ogden has a 4.2 star rating with 5,917 reviews.
When is Black Bear Diner Ogden open?
Black Bear Diner Ogden is open now. It will close at 10:00 p.m.