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10404 156th Street East, Suite 101, Puyallup, WA, 98374, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 7:00 a.m. to 9:00 p.m. |
Service has gone downhill big time servers are less friendly and ran out of food first thing in the morning!!
The last two time the service was bad. We went on Thanksgiving at 1:30 not busy at all. We never got our salad. Husband ordered the holiday meal. Never got the desert. We waited 15 for our server just to ask to get a box. Had to ask someone else. Had to go pay to get the bill. Will be a long time before we ever go back
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meals. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and she will be in touch with you. info@blackbeardiner.com
Not worth the price.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear!
Not worth the price.
I was very disappointed with the service that we recite tonight.. we go in all the time for all meals.. today we go in and as we walked in on the board by the person that seats u there was a posted a prime rib special... so we had our mind made up that was what we were going to have. sat down at the table .. waitress came to take our order.. we order iced tea.. and we were told oh I am sorry we are out of that right now. we have someone one the way to get the items so we can made some. so we said that is fine we will just h... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Patty Drake Brown. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at info@blackbeardiner.com - my manager would like to address this personally.
Though the food was good the service was extremely slow
Business response:
Thank you for providing your feedback and letting us know about this issue, Mackenzie Snell. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this directly.
I find the food drab and lacking any distinct quality. Breakfast is better for dinner than the "comfort" food on the dinner menu. I can skip this place entirely.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear!
The food is great. The service is great. We love Jarod and Sheriff. The biggest problem is we come in around lunch on Sundays. Invariably they are out of SOMETHING that we order. Today? No Diet Pepsi. Really? That is pathetic to be put of soda. We are thinking about looking elsewhere since the manager doesn't seem to be able to order enough supplies EVERY week.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. We'll be looking into this Pepsi issue! Keep Feeding Your Inner Bear!
never acknowledged us there, ten minutes, no communication to us. We left. Will not go back.
Business response:
We're so sorry to hear that. It is very important to us that every Black Bear Diner customer feels happy with our food & service. We'd love to address this directly with you. If you wouldn't mind taking the time, please private message us and let us know how we can contact you, and we'll make sure a manager gets in touch right away!
Black Bear Diner Puyallup has a 4.2 star rating with 3,947 reviews.
Black Bear Diner Puyallup is open now. It will close at 9:00 p.m.