Black Bear Diner Riverton

Mike W. 

on Yelp

2 years ago

Arrived at 7:15 pm. The greeter informed us that they had a 45 minute wait (they close at 8 pm) so she was told to not seat new guests. The restaurant had to be half full, maybe only a third full. Tons of tables just sat there. I'm sure they were understaffed but the optics looked very bad with so many tables unoccupied. We asked to speak with the manager and confirm what the greeter mentioned. She left to check and returned saying the manager was "too busy talking with seated guests" to speak with us. We were pretty surpris... read more

Ron M. 

on Yelp

2 years ago

My wife and I are repeat customers. The food and service are usually good. Today I ordered a take out meal for the first time and was surprised when the bill was about 70 cents higher than anticipated. When I questioned the employee about it, she mumbled something about sales tax. The meal was $13.49. With 7.25% sales tax, the total should have been $14.47, not $15.19. The shift manager came over and printed an itemized bill instead of just the credit card total charge receipt I'd been previously given. There on the itemi... read more

Ron M. 

on Yelp

2 years ago

My wife and I are repeat customers. The food and service are usually good. Today I ordered a take out meal for the first time and was surprised when the bill was about 70 cents higher than anticipated. When I questioned the employee about it, she mumbled something about sales tax. The meal was $13.49. With 7.25% sales tax, the total should have been $14.47, not $15.19. The shift manager came over and printed an itemized bill instead of just the credit card total charge receipt I'd been previously given. There on the itemi... read more

Brian B. 

on Yelp

3 years ago

We go here daily. One day I get two slices of toast other days I get three slices. One day I get four slices of bacon the next they cut two slices in half. Same meal same price. The bears choice 

Brian B. 

on Yelp

3 years ago

We go here daily. One day I get two slices of toast other days I get three slices. One day I get four slices of bacon the next they cut two slices in half. Same meal same price. The bears choice 

Princess J. 

on Yelp

3 years ago

The food was fine; however, the service tonight was terrible. The hostesses were frequently visibly chewing food at the hostess station - that is, when they were manning the hostess station. Part of the problem was that the hostesses were trying to pull quadruple duty: hostess, waitress, bus, and cashier. And our wait time to be seated was twice as long as was estimated. People were waiting several minutes at times to pay before leaving. And busing was sloppy, so thing we're not cleaned adequately. There were crumbs a... read more

Princess J. 

on Yelp

3 years ago

The food was fine; however, the service tonight was terrible. The hostesses were frequently visibly chewing food at the hostess station - that is, when they were manning the hostess station. Part of the problem was that the hostesses were trying to pull quadruple duty: hostess, waitress, bus, and cashier. And our wait time to be seated was twice as long as was estimated. People were waiting several minutes at times to pay before leaving. And busing was sloppy, so thing we're not cleaned adequately. There were crumbs a... read more

Lisa F. 

on Yelp

3 years ago

I ordered their chicken fried steak Benedict thru a delivery service. Very disappointed. Their hollandaise sauce was a really bright yellow. Think close to neon. And their hash browns were not crispy at all. And no flavor. Overall, it was a big waste of money. Ended up throwing most of it out. 

Lisa F. 

on Yelp

3 years ago

I ordered their chicken fried steak Benedict thru a delivery service. Very disappointed. Their hollandaise sauce was a really bright yellow. Think close to neon. And their hash browns were not crispy at all. And no flavor. Overall, it was a big waste of money. Ended up throwing most of it out.