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Black Bear Diner St Charles

4.2

About this business

In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more

Location details

2865 Veterans Memorial Pkwy, St Charles, MO, 63303, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.24,753 reviews
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Kathy Dusin Friedman's profile image
Kathy Dusin Friedman 
2 years ago

I ordered a pickup through DoorDash. Got there 5 minutes before it said it was ready. Stood there for 45 minutes checking every order that they put out on the counter. I finally asked about my order and the bus boy over heard me and went to check on it. A woman came out from the back and said someone else must have picked it up. I explained that I was there the whole time and it never came out. She was very rude. I finally asked for a refund and she said they would refund it. The charge is now on my credit card. I am... read more

Sergio-Rhonda Funes Vitanza's profile image
Sergio-Rhonda Funes Vitanza 
recommend  Recommended
2 years ago

So they got our order wrong and instead of giving us another burger, they scooped out part of the bun to remove sauce but left mayo under the burger-by the time they “fixed” it burger was cold. Yuck. We did not have time to send it back again. But they did take a couple of dollars off bill. 

Dixie Marshall's profile image
Dixie Marshall 
3 years ago

Good was good service was poor. 

Susan L. Moore's profile image
Susan L. Moore 
3 years ago

My grand daughter and I visited your St. Charles location on May 24th for my birthday. She ordered theHappy cub cakes I ordered my favorite classic Benedict’s. Even though I had a free bear choice for my birthday.. It started with drinks.. I ordered a Dr. Pepper my grand daughter apple juice. Server comes back and tells me sorry we are out of Dr. Pepper. So I asked for iced tea half and half! Was like drinking straight sugar! Even asked for more unsweetened tea.. Food came her meal was great and she was so excited.. MINE.. C... read more

Anthony J Davis's profile image
Anthony J Davis 
4 years ago

Poor service and food was cold. First and last visit. 

Don Wist's profile image
Don Wist 
4 years ago

When you have 2 diners, then both plates should be delivered together, not almost 10 minutes apart! Also, both of our plates were the same way, half hot and half cold! If we wanted cold waffles and hash browns we would have taken them out of the freezer ourselves! 

Heather Yashuk's profile image
Heather Yashuk 
4 years ago

I went there for Dinner yesterday had to send the food back for being ice cold, got the food back the second time and it was barely warm. The waitress was not the best we we had to remind her 2 to 3 times for condiments we would like. I tried to speak to a manger about the experience and the issues we were having and he did not really seem to care, this morning I tried to call and speak to the store manager and got told she was to busy to take any phone calls and i can try back at a later time to try and reach her. Like wow ... read more

William A. Down's profile image
William A. Down 
recommend  Recommended
4 years ago

Try this place, you won't be disappointed! 

Shamus McTater's profile image
Shamus McTater 
4 years ago

Having breakfast and this place just lost four customers. Michael our Waiter was ok. Food sucked. No ones Potatoes were done. The wife ordereda meat lovers omelet but got only ham. Kim asked for no spinach or tomatoes, but got them anyway, sent it back and they just picked off the top and sent it out to us with them still in the middle. James asked for extra gravy and got none. And we had to ask for condiments multiple times 

Frequently asked questions about Black Bear Diner St Charles

How is Black Bear Diner St Charles rated?

Black Bear Diner St Charles has a 4.2 star rating with 4,753 reviews. 

When is Black Bear Diner St Charles open?

Black Bear Diner St Charles is open now. It will close at 9:00 p.m.