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Black Bear Diner St Charles
- Restaurants
- St Charles, MO
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
2865 Veterans Memorial Pkwy, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
better staffing absolutely needed. place was filthy. waited a half hour on sunday night while there were at least 30 tables open.
My husband and I just left Black Bear Diner in St. Charles MO. This was our 2nd visit. The customer service was less than par. Hostess seated us without saying a word and walked away. Waited almost 10 minutes for any staff member to acknowledge us. A server, other than the one assigned to our table, stopped and asked if we had been helped and took our order. Our waiter brought us drinks. We didn’t see him again until he stopped (after we had finished eating) to ask how everything was, said he would grab coffee and didn’t... read more
Our server visited our table twice. Once to take order and once to deliver our check. She didn’t even deliver food, had another server do that. Simple hamburgers took over 30 minutes in a half full restaurant. Food was good and portions were ok. Service was terrible
We waited forever for drinks and food, and when our food came out it was dry and hard from sitting under the warmer too long. The only person who had fresh food was the person in our party whose food was dropped. Drinks were refilled by another server that we had to flag down. Multiple servers standing around in the middle of the restaurant wrapping silverware when they could have been helping guests.
Was going to be over 40 minutes before we received our order.
Waited 5-10” to get seated Put order in and 25” later no food When inquired told it would be at least another 15”- wasn’t even full
1 star The service is terrible at the St. CHARLES, Mo location. We waited nearly 10 minutes just for our waitress to get our drink orders. There was 6 other tables being used throughout the restaurant, and it took us nearly 45 minutes to get our food. The aggravating part of this was there was a table who came in after us who got their food before us. The waitress had to come back and ask us what we wanted, then didn't know if the dinner portions came with one or two sides. Our waitress was just plain rude, a... read more
Came in for breakfast with the family, sat in the lobby for 35 minutes while there were over 15 available tables to be seated at. Finally noticed the rear bar tables and decided to sit there instead of wait another 15 minutes. Wasn’t waited on there for another 5 minutes. The whole time the BOH was chuckling around in the kitchen, cutting up, and looking out at the diner instead of focusing on the task at hand. Ridiculous. Decided to bail, will not waste my time there again.
The food was good -- the service was not. Don't sit near their jukebox if you want to have a conversation ...
Frequently asked questions about Black Bear Diner St Charles
How is Black Bear Diner St Charles rated?
Black Bear Diner St Charles has a 4.2 star rating with 4,753 reviews.
When is Black Bear Diner St Charles open?
Black Bear Diner St Charles is open now. It will close at 9:00 p.m.