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Black Bear Diner St Charles
- Restaurants
- St Charles, MO
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
2865 Veterans Memorial Pkwy, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
food was bland and service was terrible
Served the wrong food. Store manager gave it to us too! Absolutely a horrible experience. I’m writing this as I’m sitting in the restaurant. 0/10 would not recommend!
We have eaten here twice. This first time the food was mediocre as well as the service but we decided to give them another try. We wish we had not. It took 45 minutes to get out food and then half of it was cold. They also forgot to bring out one of the entrees and when we asked 10 minutes later they said they had been waiting on a muffin. When we went to pay and I complained the server said she wasn’t sure what to do about it. Never once did we see a manager. We do not plan on giving them a third chance.
close down the one in st-charles worst service I've ever saw and then rehire all new help including manager
Used to like coming here! But it has gone down based on my visit this morning. My wife and I were seated within a few minutes, ordered coffee and looked over the menu. I had a free birthday meal so I ordered that. I asked our server Christy what she recommended between the waffle or pancakes. Her answer was "well you get two pancakes if you're hungry and that helps!" I was more looking for her opinion or what guests tend to order more. I usually get chicken fried steak and eggs. So I decided on pancakes. I then asked if I co... read more
It may have been better if they weren’t so busy. One of our Items we ordered was totally incorrect. Had to send it back and it took us two hours in total time inside restaurant. There was only two of us. Our server was miserable and made sure we knew it. Another server in our area was so LOUD when she talked to surrounding patrons, that we couldn’t even hear each other across our own table!! The two servers in our area argued about who’s tables were who’s and argued about where items like towels, bussing tubs and brooms we... read more
Food is good, but they never have enough help. I feel sorry for the staff. They work hard, but is obviously a huge problem here.
Food good. Service bad.. Twice in a row.
The food was great our service was terrible. When we got there we were seated after about waiting for 5 minutes I would have understood if they were busy but there was only a couple families there at this time. We were seated and ordered. Our waiter wasn't the one who brought us our food and he didn't come back to our table the whole meal to see how things were or to ask if we needed refills. My husband had to stop another waitress for a drink. Our waiter was walking by and my husband had to wave him down for our check. We h... read more
Frequently asked questions about Black Bear Diner St Charles
How is Black Bear Diner St Charles rated?
Black Bear Diner St Charles has a 4.2 star rating with 4,753 reviews.
When is Black Bear Diner St Charles open?
Black Bear Diner St Charles is open now. It will close at 9:00 p.m.