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Black Bear Diner Sunnyvale
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
The service was bad. We had to ask several times for things. We both felt nauseous after eating the food. We both had the onion rings and ranch dressing. The food was not hot, it was warm. The green salad was iceberg lettuce and carrots. Really??!! NEVER RETURNING HERE!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
I got sick minutes from eating there.
Business response:
Izzy , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Have been to this location many times. Usually decent food and service, but this past time, it was all wrong. Our server went on break right after our order was taken (fine. Breaks are needed) the server who was supposed to cover never checked on us, had to ask a manager for a refill, and he got it all wrong. It's an Arnold Palmer. It's on the menu. It's not hard. Really sucks as this is what I will remember from now on and choose somewhere else to go. Our food was lukewarm. Not a good experience. And it wasn't busy.
Have been to this location many times. Usually decent food and service, but this past time, it was all wrong. Our server went on break right after our order was taken (fine. Breaks are needed) the server who was supposed to cover never checked on us, had to ask a manager for a refill, and he got it all wrong. It's an Arnold Palmer. It's on the menu. It's not hard. Really sucks as this is what I will remember from now on and choose somewhere else to go. Our food was lukewarm. Not a good experience. And it wasn't busy.
The service could of been better we had to wait for drinks at least 20 min for two coffee's, one orange juice, one water.Then we received our meals the food was cold biscuits were hard and Hash browns were burned and linguica was burned not a Happy customer.
The service could of been better we had to wait for drinks at least 20 min for two coffee's, one orange juice, one water.Then we received our meals the food was cold biscuits were hard and Hash browns were burned and linguica was burned not a Happy customer.
Frequently asked questions about Black Bear Diner Sunnyvale
How is Black Bear Diner Sunnyvale rated?
Black Bear Diner Sunnyvale has a 4.2 star rating with 2,833 reviews.
When is Black Bear Diner Sunnyvale open?
Black Bear Diner Sunnyvale is closed now. It will open at 6:00 a.m.