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Black Bear Diner West Jordan

4.0

About this business

Location details

WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
4.05,765 reviews
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Rylee Rivera's profile image
Rylee Rivera 
4 years ago

Great food How ever the plumbing in the bathroom OMG it stinks soooo bad and every time someone goes into the bathroom people eating and smell it When asked about it they say yeah the owners don’t care 🤬🤬🤬 They have only been here about 8 years why does it stink so bad?? 

Giron F Luis's profile image
Giron F Luis 
5 years ago

Me my wife and daughter arrived on Saturday at 10:45am , we asked for party of 3, the lady said the waiting list was around 50 mins, we said fine , I heard the place was great so we agreed on waiting. Around an hour later , my wife went inside to ask how much longer , the waitress said 10 more mins, we said ok , around 20 more mins I go inside to ask how much longer , because I noticed all the people that was there when we arrived they were called in already(white people), the waitress said 30 more mins , I said that she tol... read more

Becca Blankenstein's profile image
Becca Blankenstein 
5 years ago

Took my one year old son and mother in-law out to dinner here last night and the food was absolutely disgusting. I’ve been here before and didn’t seem to have a problem, but this really ruined it for me. I ordered the chicken Parmesan with penne and strawberry French toast for my son. The “fresh veggies” that came with my food included broccoli and carrots. The broccoli was GRAY around the edges and had gray spotting around the stem area. My chicken Parmesan was burnt around the edges and even my son wouldn’t touch his food.... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Becca. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com  

Jessica Davis's profile image
Jessica Davis 
5 years ago

Food is bland and the waitresses aren't very attentive. I asked for grapejelly and the waitresses told me if it wasnt on my table they didn't have it. The people behind me handed me a grape jelly from their table. Ridiculous 

Business response:

Can you send me a private message with contact information so my manager can reach out to you? I know he would appreciate the opportunity to speak with you directly. 

Leslee Otanez's profile image
Leslee Otanez 
5 years ago

The worst dining experience ever! waitress was unattentive and the food was terrible! we were so disappointed! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Leslee. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information, a good number to contact you, and the diner this is about to: info@blackbeardiner.com  

Nicole Bishop's profile image
Nicole Bishop 
5 years ago

Went to this location tonight with my husband and three kids. Upon entering we stood waiting for someone to come seat us, no one even acknowledged us, this was fine at first because the hostess was checking someone out when we arrived however after the lady she was helping left the hostess didn’t even say anything to us or look at us and walked back into the kitchen. Both the hostess and a waiter walked back and forth numerous times and still no one helped us. After 10 minutes of waiting we finally gave up and left to go eat... read more

Business response:

Nicole , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit and a good way to contact you. 

Blayne Smith's profile image
Blayne Smith 
5 years ago

Food was mediocre. Waitress did not clear our plates, even when handing us more food. To the point we were stacking plates on each other. 

Michael Miller's profile image
Michael Miller 
recommend  Recommended
5 years ago

our server was zury was great she saw that we had not been helped and came over and asked if we had been helped yet. She was the only one that did, her service was great we were about to leave but she saved the day. please make sure she reads this. My wife and I are the ones at the front bar area. Thank you zury, management make sure she is recognized for her service 

Business response:

Thanks for the kind words and recommendation, Michael. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!  

Debbie Miller's profile image
Debbie Miller 
5 years ago

The order was not correct. The service was slow and the food was cold. 

Business response:

Debbie Miller , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.  

Frequently asked questions about Black Bear Diner West Jordan

How is Black Bear Diner West Jordan rated?

Black Bear Diner West Jordan has a 4 star rating with 5,765 reviews. 

When is Black Bear Diner West Jordan open?

Black Bear Diner West Jordan is closed now. It will open tomorrow at 7:00 a.m.