Black Bear Diner Wilsonville's cover image

This profile has been claimed by the business owner or representative.

Black Bear Diner Wilsonville

4.1

About this business

Location details

30175 SW Parkway Ave, Wilsonville, OR, 97070, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.13,611 reviews
Select a rating
MarkandJean T.'s profile image
MarkandJean T. 
rating
8 years ago

Our ladies lunch bunch get together was excited to have a Black Bear Diner within range of all our homes so we planned a recent visit. We got there about 11:30 am and waited 10 minutes before we were acknowledged and seated. There were only a few people in the diner but there was only one server at that time. We went early because we anticipated a large lunch crowd so it was strange there weren't adequate employees to greet, seat, and provide water while we looked over the menu. One of us had the soup of the day which tu... read more

Scott S.'s profile image
Scott S. 
rating
8 years ago

I've been a huuuge fan of Black Bear Diner all around the country, I literally sing "Black Bear Diner!!!" when I see one. I love the kitsch, I love the food and I usually love the service. I always tell my friends that BBD is a chain that gets it right. This morning, I was starving in Wilsonville when Yelp informed me that there was a BBD just minutes away! "I'm saved!" I thought, relieved. I noticed the poor Yelp reviews, but my loyalty was undaunted. Sadly, I have to agree with the other reviewers. There is something q... read more

Jenn S.'s profile image
Jenn S. 
rating
8 years ago

Stopped here for the first time with great expectations after looking at the menu.. WOW! Quite the opposite! Had to call the server back twice because he kept forgetting parts of our meal. Still served it missing the bread. And when we both got our meals, the steak was cooked terrible and my dish was burnt and they just covered it with gravy hoping I wouldn't notice?! We couldn't even finish our meal, it was that bad.. We asked to talk to the manager and after waiting at our table for 15 min decided to go to the counter. ... read more

Ana Q.'s profile image
Ana Q. 
rating
8 years ago

Don't waste your time, long wait, they don't get your order correct and the only thing they will offer is 'bear bucks' so you can go in and spend MORE money at a place that gave you poor service to begin with. I waited almost an hour for the wrong meal that I was assured was checked after it came out. Much better places 

Steph C.'s profile image
Steph C. 
rating
8 years ago

Slow service, waitress checked in to fill in our waters but did not keep us updated on how long our orders would take (40 minutes or longer.) Communication is vital. When I went to pay up front at the registers, the waitresses see you from afar but don't acknowledge you. I'm not expecting them to stop what they are doing for me but acknowledge your customers by saying, "We will be with you shortly." Short and sweet. 

Tabitha B.'s profile image
Tabitha B. 
rating
8 years ago

We stopped in around the time this opened, and had to wait about 45 minutes for our food. After waiting a couple of months we decided to give them the benefit of the "just-opened" doubt and return. After waiting about 10 minutes for a waitress to come by our table, we ordered standard menu items. We waited for 45 minutes, 20 of which was spent staring at our completed food sitting under heat lamps mere feet away. After exhausting our patience, we walked out and will not be back. The food we actually received the first time w... read more

Charie L.'s profile image
Charie L. 
rating
8 years ago

Do NOT EAT AT BLACK BEAR in Wilsonville Oregon my meatloaf came very cold like it wasn't heated . They wouldn't take it off the bill. I don't complain allot but when i do i expect it to be taken off the bill.. Also the waitress put her finger in it to see if i was lying... it was cold she even said it was yet they made me pay for it anyways . i couldn't take it home she stuck her finger in it and when it came time to pay they didn't take the $15 i paid for it off the bill i wrote the company and no reply worst food ever 

Bobby G.'s profile image
Bobby G. 
rating
8 years ago

Not well managed. 27 minutes waiting in a tri-tip dip sandwich and salad. Salad arrived 10 minuets after sandwhich. Food was ok, but the conversations among crew were very unprofessional- negatively describing guest and commenting on their appearance. I also saw prepared food being bare handed. One of waiter was frustrated that a guest complained about the temperature of their food. Told the cook to "nuke it till it smokes. Maybe that'll make em happy." 

Crystal F.'s profile image
Crystal F. 
rating
8 years ago

Decided to give a try. The place smelled great and the staff was very nice. Quoted 10 minutes, seated within 5. We got to our table and was met by a great server. Very nice. But as we were sitting there reading our menus. I noticed an ant. Not a big problem, my boyfriend killed it and it was fine. Then my boyfriend saw an ant on his menu. Then another and another. We looked around and tried to see where they were coming from. On the wall was what looked like hundreds of ants. I pulled out the chair next to me and sure enough... read more

Frequently asked questions about Black Bear Diner Wilsonville

How is Black Bear Diner Wilsonville rated?

Black Bear Diner Wilsonville has a 4.1 star rating with 3,611 reviews. 

When is Black Bear Diner Wilsonville open?

Black Bear Diner Wilsonville is open now. It will close at 8:00 p.m.