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Blenheim House Care Home

4.9

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Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9209 reviews
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C D's profile image
C D 
5 years ago

In the pandemic, everyone has been fantastic maintaining a clean, caring and supportive house showing great imagination and flexibility the staff have provided variety and fun for the residents, as well as imaginative and flexible ways to maintain contacts with the families. A very very big thank you. 

Ray L's profile image
Ray L 
5 years ago

My father has lived here for 2.5 years, since moving from his previous home of 50+ years. Whilst such a major change was not easy for him, the staff and facilities have helped make it possible, from the initial welcome, to care he has received since. He moved to be safer and above all else, this has been achieved throughout his time here. This basic need, of course, has been challenged this year by COVID-19, an outside effect which was not expected. The way the staff (led by an excellent manager) have adjusted and managed th... read more

Business response:

Thank you for your comments. The staff and I feel privileged to learn that what we do is appreciated. I understand that your Father is very happy and settled residing with us at Blenheim House ultimately, this is certainly what we aim to achieve, and we are so pleased to hear that you are satisfied with the safe and happy home we have provided for your father. Thank you for your support! 

Joanne S's profile image
Joanne S 
5 years ago

My dad has been a resident at Blenheim House for a year now. Great staff, good food, spacious room and lovely gardens. He had a weekly Tai Chi class and the wide corridors allow him to get around with his walker with ease. COVID lockdown has been a difficult time, but Blenheim took the threat seriously from the beginning, locking down early. They currently have a Be More Festival and Dad was chuffed with his crazy golf medal. Events in the garden have been making the most of the summer weather. I have daily video calls with ... read more

Business response:

Thank you for your lovely review. It is a great pleasure to care for your father. I will pass your comments to the team. 

H U's profile image
H U 
5 years ago

Dad lived at Blenheim for a little over 3 years. He was always happy and settled. His care and the affection shown towards him were exemplary. Blenheim understood the man he had become and appreciated the man he had been. His end of life care at this surreal time was superb. Blenheim always went the extra mile. Their gentleness towards him and us, as a family, will always be remembered. We will forever be glad we chose Blenheim as his home. 

Pippa W's profile image
Pippa W 
5 years ago

My Mum has been living at Blenheim since being diagnosed with Alzheimer’s. As her symptoms progressed over the years she has been looked after in an exemplary manner by absolutely everyone throughout and as she is so happy and content, we as a family are happy and content in the knowledge she is experiencing as full a life as she can. She is in such loving and capable hands. COVID-19 has been a challenging and difficult time for everyone. The staff at Blenheim have been empathetic and totally professional, keeping me up to d... read more

Business response:

Thank you for reviewing us. It is nice to know that what we do is appreciated. We also Thank You for the support given to us within your Mother's journey in care, we could not achieve what we did without it. I will pass your comments to the Team. 

Suzie H's profile image
Suzie H 
5 years ago

We have been so impressed by the care and support Mum has received in the short time she has been at the home. Due to the national lockdown, we have been unable to visit her or even see the home and her move there came about due to the pandemic. She had been in several hospital wards for assessment after her illness. Very quickly, we were comforted and our worries were soothed by nothing but kindness and patience at such a difficult time. From the receptionist through to the nurses and carers, we received updates and message... read more

Business response:

Thank you for your kind review. It is a joy to see your mother settling in well. I really hope that you will be able to visit soon; meanwhile, thank you for your continued support and involvement. 

Kate D's profile image
Kate D 
5 years ago

My mum was admitted into Blenheim one week before the Covid-19 lockdown and therefore we've been unable to see her. This has been distressing for all of us. The activities team have been outstanding at organising various events to help keep the residents entertained. Mum experienced a swim with penguins using the virtual reality equipment and we were able to see her enjoying this on Blenheim's Facebook page. The team also organised a Facetime call with Mum, it was so lovely to see her face, happy and smiling. The activities ... read more

Business response:

Thank you for your kind review. It was a great pleasure to assist your Mother in experiencing virtual reality and to see a smile on her face during the facetime session with you. I will share your kind words with the team. 

Nicola G's profile image
Nicola G 
5 years ago

My father has been at Blenheim for 6-months now, it was a very difficult decision to make, but his Parkinson’s made it difficult for him to stay home. We looked at a couple of other care homes, and Blenheim was by far the best that we saw. Dad has a lovely light room with an en suite bathroom, which we felt was a necessity. The staff are very kind, caring and friendly and Dad loves a bit of a joke with them, it keeps him quite chipper. The food is amazing, Dad starts the day with a delicious cooked breakfast, followed by a t... read more

Business response:

Thank you for taking the time to leave an overall supportive review for our home. I am sorry to read that you felt certain aspects of our home were not 5 star rating - I will look into this and take measures to improve. I will of course pass on your comments to our teams. 

Janet P's profile image
Janet P 
5 years ago

My mother recently celebrated her 102nd birthday at Blenheim House at a very difficult time for all care homes during the lockdown. The Home gave her the most wonderful day and although we were so sad not to be able to be with her, she had a really lovely time. Mum was absolutely thrilled by the whole thing and phoned me up immediately she returned to her room to tell me about it. A special friend of hers was also brought in to join in, along with the staff - though at a distance of course. Mum said that she was amazed to be... read more

Business response:

Thank you for your lovely review. It is a privilege to look after your Mother. I shall pass your comments to the team. 

Frequently asked questions about Blenheim House Care Home

How is Blenheim House Care Home rated?

Blenheim House Care Home has a 4.9 star rating with 209 reviews. 

When is Blenheim House Care Home open?

Blenheim House Care Home is open now. It is open 24/7.