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27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom
Get directionsMy husband has been at Blenheim House since September 2020. I cannot thank them enough for their caring and kindness. I have been traumatised by a past experience of a care home. At last, I can sleep at night and be less anxious knowing that my husband is well looked after. The staff in all areas are fantastic at their job. The team brought his drum kit in so that my husband as a jazz drummer could have a bash, so thoughtful.
The carers, support staff and everyone at Blenheim House go the extra mile for the residents they look after. My mum is treated as one of their family, I couldn’t wish for a happier environment for her.
Business response:
Thank you for review. It is nice to know that what we do is appreciated.
Because of Covid, I was unable to visit Blenheim House but it was recommended by the doctors treating my mother at Bath Hospital. We knew Mum would only be there for a few weeks in view of her brain tumours. She could not talk or recognise us. The Home arranged Whatsapp calling for her children, and grandchildren We were always spoken to by staff with a great deal of care. I spoke to a lady several times and she gave me a guided tour of the room and en-suite. Mum did not look in any pain or discomfort. Our questions were alw... read more
Business response:
Thank you for your lovely review. I will pass your comments to the team. We really look forward to welcoming you to Blenheim House as soon as all of this is over. Please keep in touch.
I have seen many care and nursing homes with my family BUT Blenheim House is in a league of its own. The home is run by a highly professional group of people but that is only part of it - what impressed me was the care and interest they showed in my mother and they always seemed to go that extra mile. This was across the board from the reception to the nurses, the carers and the activities team they all worked to make my mothers stay with them as good as it possibly could be.
Business response:
Thank you for your lovely comments, I will pass these to the Team. Thank you for your support during your Mother's journey at Blenheim House.
In the pandemic, everyone has been fantastic maintaining a clean, caring and supportive house showing great imagination and flexibility the staff have provided variety and fun for the residents, as well as imaginative and flexible ways to maintain contacts with the families. A very very big thank you.
My father has lived here for 2.5 years, since moving from his previous home of 50+ years. Whilst such a major change was not easy for him, the staff and facilities have helped make it possible, from the initial welcome, to care he has received since. He moved to be safer and above all else, this has been achieved throughout his time here. This basic need, of course, has been challenged this year by COVID-19, an outside effect which was not expected. The way the staff (led by an excellent manager) have adjusted and managed th... read more
Business response:
Thank you for your comments. The staff and I feel privileged to learn that what we do is appreciated. I understand that your Father is very happy and settled residing with us at Blenheim House ultimately, this is certainly what we aim to achieve, and we are so pleased to hear that you are satisfied with the safe and happy home we have provided for your father. Thank you for your support!
My dad has been a resident at Blenheim House for a year now. Great staff, good food, spacious room and lovely gardens. He had a weekly Tai Chi class and the wide corridors allow him to get around with his walker with ease. COVID lockdown has been a difficult time, but Blenheim took the threat seriously from the beginning, locking down early. They currently have a Be More Festival and Dad was chuffed with his crazy golf medal. Events in the garden have been making the most of the summer weather. I have daily video calls with ... read more
Business response:
Thank you for your lovely review. It is a great pleasure to care for your father. I will pass your comments to the team.
Dad lived at Blenheim for a little over 3 years. He was always happy and settled. His care and the affection shown towards him were exemplary. Blenheim understood the man he had become and appreciated the man he had been. His end of life care at this surreal time was superb. Blenheim always went the extra mile. Their gentleness towards him and us, as a family, will always be remembered. We will forever be glad we chose Blenheim as his home.
My Mum has been living at Blenheim since being diagnosed with Alzheimer’s. As her symptoms progressed over the years she has been looked after in an exemplary manner by absolutely everyone throughout and as she is so happy and content, we as a family are happy and content in the knowledge she is experiencing as full a life as she can. She is in such loving and capable hands. COVID-19 has been a challenging and difficult time for everyone. The staff at Blenheim have been empathetic and totally professional, keeping me up to d... read more
Business response:
Thank you for reviewing us. It is nice to know that what we do is appreciated. We also Thank You for the support given to us within your Mother's journey in care, we could not achieve what we did without it. I will pass your comments to the Team.
Blenheim House Care Home has a 4.9 star rating with 215 reviews.
Blenheim House Care Home is open now. It is open 24/7.