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Blenheim House Care Home
- Assisted Living Facilities
- Melksham, ENG
About this business
Location details
27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom
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We have been so impressed by the care and support Mum has received in the short time she has been at the home. Due to the national lockdown, we have been unable to visit her or even see the home and her move there came about due to the pandemic. She had been in several hospital wards for assessment after her illness. Very quickly, we were comforted and our worries were soothed by nothing but kindness and patience at such a difficult time. From the receptionist through to the nurses and carers, we received updates and message... read more
Business response:
Thank you for your kind review. It is a joy to see your mother settling in well. I really hope that you will be able to visit soon; meanwhile, thank you for your continued support and involvement.
My mum was admitted into Blenheim one week before the Covid-19 lockdown and therefore we've been unable to see her. This has been distressing for all of us. The activities team have been outstanding at organising various events to help keep the residents entertained. Mum experienced a swim with penguins using the virtual reality equipment and we were able to see her enjoying this on Blenheim's Facebook page. The team also organised a Facetime call with Mum, it was so lovely to see her face, happy and smiling. The activities ... read more
Business response:
Thank you for your kind review. It was a great pleasure to assist your Mother in experiencing virtual reality and to see a smile on her face during the facetime session with you. I will share your kind words with the team.
My father has been at Blenheim for 6-months now, it was a very difficult decision to make, but his Parkinson’s made it difficult for him to stay home. We looked at a couple of other care homes, and Blenheim was by far the best that we saw. Dad has a lovely light room with an en suite bathroom, which we felt was a necessity. The staff are very kind, caring and friendly and Dad loves a bit of a joke with them, it keeps him quite chipper. The food is amazing, Dad starts the day with a delicious cooked breakfast, followed by a t... read more
Business response:
Thank you for taking the time to leave an overall supportive review for our home. I am sorry to read that you felt certain aspects of our home were not 5 star rating - I will look into this and take measures to improve. I will of course pass on your comments to our teams.
My mother recently celebrated her 102nd birthday at Blenheim House at a very difficult time for all care homes during the lockdown. The Home gave her the most wonderful day and although we were so sad not to be able to be with her, she had a really lovely time. Mum was absolutely thrilled by the whole thing and phoned me up immediately she returned to her room to tell me about it. A special friend of hers was also brought in to join in, along with the staff - though at a distance of course. Mum said that she was amazed to be... read more
Business response:
Thank you for your lovely review. It is a privilege to look after your Mother. I shall pass your comments to the team.
Extremely impressed when we were asked to look around the home in early 2019, for our mother. Spacious, clean, with many facilities for residents. It was the right choice to make to ensure the safety of our mum. The teams of Carers are fantastic and have assisted greatly with the comfort and well being of my mum since she has been residing here and nothing is too much trouble. It is so nice to visit and take my mum out to the magnificent gardens with so many features which she dearly loves and enjoys or to have a coffee and ... read more
Business response:
Thank you for your lovely review. I will pass your comments to the team. It is a delight to look after your Mother.
My Father moved into Blenheim House Care Home in February 2020. We were dreading having to put him into a care home but Dad and ourselves were made to feel so welcome. Nothing was too much trouble. There are so many activities going on every day to suit all residents. The staff are absolutely amazing with Dad which in turn gives us peace of mind and we know he's being so well looked after and cared for. Blenheim is a home I'd highly recommend......you won't be disappointed. Dad has settled in so well and his room is amazing.... read more
Business response:
Thank you for your lovely review. It is a pleasure to look after your father. I will pass your comments to the team, they will be delighted.
The care has always been of a gold star standard. I did not imagine it could get better. However, the standard of care during COVID19 excels the normal gold standard. As a relative I can say we have been kept informed every step of the way, care for the residents has continued to be of gold standard despite a national pandemic. I have been sent photos, videos had online chats with my mother. Daily postings demonstrate the staff at Blenheim House are ensuring the pandemic is not affecting the residents' daily activities - bir... read more
Business response:
Thank you for your lovely review. We really value your continued support. It is a delight to look after your mother.
Blenheim House is a wonderful home and I would recommend that anyone go and have a look if they are thinking about a loved one going in there. It’s a truly amazing home and we are so happy that Mum lives there. She is loved and so well cared for. It’s amazing!
Business response:
Thank you for recommending us. It's good for us to know that you appreciate what we do. Mum is lovely, and she is an asset to our home too.
Blenheim Care Home is also a Care Family. The Blenheim Family created and shared with our family something we will treasure forever, the time to enjoy our Uncle for all that mattered to him and all that he was as a person. Blenheim is the family that was there for our Uncle when we couldn’t be, providing the medical expertise and equipment that we couldn’t possibly provide. The Blenheim Family gave their hearts to ensure that our Uncles wishes were delivered 100% and with professionalism. Our Uncle never felt lonely or unsaf... read more
Business response:
Thank you for your lovely review. I will pass your comments to the team.
Frequently asked questions about Blenheim House Care Home
How is Blenheim House Care Home rated?
Blenheim House Care Home has a 4.9 star rating with 215 reviews.
When is Blenheim House Care Home open?
Blenheim House Care Home is open now. It is open 24/7.