Blenheim House Care Home

4.9

Assisted Living Facilities
Melksham, ENG

About this business

Wellness Assisted Living Facilities

Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9215 reviews

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R B

4 years ago

I'm here for a respite holiday. It's beautiful a lovely room. Very nice everyone really. The food is very good, clean and I have everything I need. I'd like to come back. Thank you everyone.

Business response:

Thank you for your comments. It really is a pleasure having you stay with us and we look forward to welcoming you back in the not too distant future.

P K

5 years ago

I am very happy to be at Blenheim House. I have found a good company and have made friends with the carers. There is a welcoming, family feel and a good process of communication.

Business response:

Thank you for the wonderful feedback, we are so pleased you are enjoying your time at Blenheim House.

Ann B

5 years ago

The home is very well run and has wonderful facilities that one could need. The care here is very good - there is always someone here to help me if I need it. The food here is very good - I especially like the Sunday roasts the Chef creates. The activities here at Blenheim are plentiful, I enjoy socialising, seeing what they are up to and learning about them. The garden is very pretty with an abundance of beautiful flowers and trees. I have daily contact with my family and feel reassured each day. I feel the management at th... read more

Business response:

Thank you for the wonderful review, we're so pleased you're enjoying your time at Blenheim House!

Lorna K

5 years ago

If you would like your loved one to enjoy an eventful, sunlit future instead of a twilight future, I can recommend this home to you. The cosy bedroom is just like your own room at home, and from their window, they will see the west country all around them. They can choose a restful, leisurely life or a really busy time with two events each day. They could invite you to wine and dine with them for lunch or a light evening meal. Do come and join us!

Business response:

Thank you for your lovely comment. We have noted aspects that we can improve and we are taking steps to uplift our service in response to your feedback.

Joe B

5 years ago

During an extremely difficult time with a pandemic, Blenheim has acted pragmatically and sensitively to my mother’s arrival. Well done. Mum has settled in well but not yet a resident because she is self-isolating. She appreciates meeting the medical team and the assistance in making new contacts with the hospital and doctors. She wrote a lovely poem and had her photo taken a couple of days ago, so I’m delighted that she’s settling in and using her brain.

Business response:

Thank you for your lovely comment. We have reached out to learn more about your feedback and we are pleased to say that our teams are now making progress in responding to targets of improvement. We have also met with your Mother to reassure her that we are working towards uplifting the standard of the service. Your feedback is important to us. Thank you!

Lisa E

5 years ago

Our Mum is a resident at Blenheim House. She is really happy there and has made lots of friends. The staff are incredibly kind and caring. Mum enjoys the cinema and the many different activities organised to help stimulate and entertain their residents. They are so supportive of our family as well as our Mum. Thank you so much to everyone for being there for us.

Business response:

Thank you for your lovely review. We are very pleased that your Mother and your Family are having a positive experience here at Blenheim House. We will share your kind feedback with the rest of our team.

Bernard J

5 years ago

I have been here for some time with people who have treated me very well, and other special requirements. Each and all have been very special to me in their ways in the time I have been here with each and every one. I hope I get an option to come back to lovely people. Thank you to all.

S B

5 years ago

Blenheim House staff are amazing - lovely caring folk who have gone the extra mile many times and risen to the challenge of caring for my dad in a difficult and changing season of life, all with keeping him and the other residents Covid safe too.

Andrea D

5 years ago

Compliments and 5 stars to each and every member of staff! You are the life and soul of Blenheim House and my words don’t even come close to how grateful we feel knowing that the residents are not only safe but also kept in good spirits in these challenging times! Many heartfelt thanks and our very best wishes for a healthy and fulfilled 2021!

Business response:

Thank you for your lovely comments. I will pass these on to the team. We would also like to thank you for you support during a challenging 2020 and wish you a Happy New Year!