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27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom
Get directionsThe whole process was made remarkably easy and pleasant by the staff at Blenheim, from first enquiry to handing over my relation under Covid rules, to settling her into her room and new environment. She has settled in so well thanks to the exceptional kindness of the staff and the stress lines have disappeared and she is very happy. I couldn't have asked for more, from my point of view dealing with the admin to the worry of settling in a beloved relative into this new environment.
Business response:
Thank you so much for your review. From day one, Mum has been an absolute delight and is a huge part of our family. We also really appreciate that you understand the measures and policies that we have put in place to keep our residents safe during these difficult times.
This wonderful home has cared for my grandmother for the past 13 years and she couldn't be in better hands. Caring, compassionate, and great facilities. The environment is welcoming and friendly. Thank you.
Business response:
Thank you for your lovely review. It is an honour to care for your Grandmother. The Team here is so grateful that your Grandmother is receiving such a positive experience at Blenheim House.
I'd like to thank all the staff who are amazing and take great care of my parents, they are brilliant and do so much for all the residents. My parents are well cared for and are very safe and happy, thank you all.
Business response:
Thank you for your lovely review. It is so great for us to know that what we do is appreciated.
When you enter Blenheim Care Home you feel like you are entering a top star hotel. This is not the norm for care home - it is way up there, the best of the best. One outstanding thing that struck me on my visits was that the staff were always smiling. This told me that they enjoy their jobs, something you just don’t see at many other care homes. They are always professional and very caring, whether you are a resident or visiting, never stressing no matter what happens. I will be very happy to become a resident at Blenheim wh... read more
After months recovering from a half hip replacement, my 98-year-old father needed to find a care home that could cope with his various medical needs. Following a single call to Blenheim House, I received all the help and advice I needed. A brochure was sent electronically to me. Throughout his stay, all the staff were friendly and professional. Every effort is made to ensure relatives can still visit their loved ones by the use of strict booking system and a glass partitioned corner in the room. In all, I would have absolute... read more
Business response:
Thank you for your comments. I am pleased to hear that your experience at Blenheim House was positive.
My husband has been at Blenheim House since September 2020. I cannot thank them enough for their caring and kindness. I have been traumatised by a past experience of a care home. At last, I can sleep at night and be less anxious knowing that my husband is well looked after. The staff in all areas are fantastic at their job. The team brought his drum kit in so that my husband as a jazz drummer could have a bash, so thoughtful.
The carers, support staff and everyone at Blenheim House go the extra mile for the residents they look after. My mum is treated as one of their family, I couldn’t wish for a happier environment for her.
Business response:
Thank you for review. It is nice to know that what we do is appreciated.
Because of Covid, I was unable to visit Blenheim House but it was recommended by the doctors treating my mother at Bath Hospital. We knew Mum would only be there for a few weeks in view of her brain tumours. She could not talk or recognise us. The Home arranged Whatsapp calling for her children, and grandchildren We were always spoken to by staff with a great deal of care. I spoke to a lady several times and she gave me a guided tour of the room and en-suite. Mum did not look in any pain or discomfort. Our questions were alw... read more
Business response:
Thank you for your lovely review. I will pass your comments to the team. We really look forward to welcoming you to Blenheim House as soon as all of this is over. Please keep in touch.
I have seen many care and nursing homes with my family BUT Blenheim House is in a league of its own. The home is run by a highly professional group of people but that is only part of it - what impressed me was the care and interest they showed in my mother and they always seemed to go that extra mile. This was across the board from the reception to the nurses, the carers and the activities team they all worked to make my mothers stay with them as good as it possibly could be.
Business response:
Thank you for your lovely comments, I will pass these to the Team. Thank you for your support during your Mother's journey at Blenheim House.
Blenheim House Care Home has a 4.9 star rating with 211 reviews.
Blenheim House Care Home is open now. It is open 24/7.