Blenheim House Care Home

4.9

Assisted Living Facilities
Melksham, ENG

About this business

Wellness Assisted Living Facilities

Location details

27 Shurnhold Bath Rd, Melksham, ENG, SN12 8DD, United Kingdom

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4.9215 reviews

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Chris W

2 years ago

A wonderful home with such a caring and generous approach to the residents and families of residents. Have always been made to feel so welcome from day one. The team looked after my mum with great kindness and humour and she missed them when she moved to be nearer to my home. Thank you so much.

Business response:

We are so happy to read that your mother had such a positive experience while staying with us and wish her all the best in her new home. Thank you for being such an enthusiastic supporter of our teams at Blenheim House and do feel free to pop in and see us if you are visiting Melksham again.

Marie D

2 years ago

Nobody could have had more care and attention than I had during my stay here - about 2 months. I am so grateful to everybody. I love the soup every evening - I want to get the recipe! Best wishes to everyone.

Business response:

Thank you for your lovely review. We are so happy that you enjoyed your respite stay with us- and especially our fine dining service. We look forward to seeing you again on your upcoming respite stay with us in 2024!

K M

2 years ago

Blenheim House Care Home feels a happy place, and after visiting several care homes, we knew that Mum deserved to be a resident at Blenheim. We were immediately impressed with the efficiency and knowledge of the Customer Relations Manager, and then his continued consideration throughout the admissions process. Mum is now enjoying life again, thriving on the many activities and "being made a fuss of". For someone who was adamant that she would never enter a care home to say that "I wish I had come here a long time ago" is pra... read more

Business response:

Thank you for letting us know we got things right for your Mum, it was my pleasure to show you around Blenheim House in the days before she joined us and we are so glad she has settled in so well with us!

V A

2 years ago

Blenheim is wonderful. Everyone of the staff are so very friendly and welcoming. Moving to a care home for our 99-year-old father was a big decision but made so much easier with the efficiency of all the management and staff. A very special mention to the customer experience manager who made everything so easy for us, nothing too much trouble and absolutely cares about all the residents and environment.

Business response:

It was an honour to care for your father during his respite stay with us and we look forward to seeing him again for his next visit. Thank you for those kind words which I will share with our team and do contact us again for respite stays throughout 2024.

A P

2 years ago

The home, to say the least, is up to the standard of a five-star hotel. We found the staff so friendly and could not do enough to help.

Business response:

Thank you for this review, we are very proud of our home, and most especially our teams that deliver exceptional care and attention to our residents. We are very excited about the new refurbishment plans for our dementia community which involve a botanical bistro, sweet shop, redesigned lounges and more! Do pop in and we would love to show you around on your next visit.

Ruth H

2 years ago

From the moment I walked into Blenheim House Care Home I felt a warmth from the staff, from the reception staff, the carers, the nurses and customer relations staff. The residents are happy in their surroundings and freely chatted with me. This has continued throughout the two weeks in which my mother has stayed here for respite. Should she decide on or need to stay in a care home again I would be very happy for her to come back to Blenheim House Care Home.

Business response:

Thank you so much for this wonderful review, we are so happy you were greeted warmly during the early stages of your enquiry with us, right through the 5 star care and attention your mother received during her respite stay. I will share your kind words with our teams and we welcome you back during your mother's next stay with us.

Raymond S

2 years ago

The help and assistance received was very good. Thank you all for looking after my brother well and with understanding.

Business response:

Thank you for your kind words and lovely review of Blenheim House Care Home. We were honoured to care for your relative and will feedback your praise to our teams. You are always welcome to enjoy our facilities at Blenheim House if you are in passing, as we are sure our staff would love to see you again.

Julie W

3 years ago

Very friendly and nothing is too much to ask. Anything is done quickly and efficiently with no delay. The community relations manager informs us straight away if there is a problem with my father and finds a solution easily. He really cares for all the residents and appears to be devoted to every member of staff equally. We are very grateful to him for all he has done for us.

Business response:

Thank you for your wonderful review. We are so pleased that you are happy with our customer service and care of your loved one. We will let all of our teams know how happy you are with Blenheim House, as it is truly a group effort.

Karen B

3 years ago

After a long period in hospital, it could have been a difficult decision but it was made easy with excellent communication, information that was clear, transparent and responsive. Dad is very happy, eating like a horse and his mobility is improving. The online portal provides me with reassurance when I am unable to visit. A first-class place with first-class staff. It has transformed our lives and relationships - no stress at all!

Business response:

We are so pleased that your father is thriving at Blenheim House and that our care and communication has helped your family find reassurance. Your father is becoming a popular figure in our community and this is fantastic to see! We will share your kind words with the rest of our teams.