Bluebird Care Bromley - Home Care & Live-in Care

4.6

Home Health Care
Bromley

About this business

Healthcare Home Health Care

Location details

67 Chatterton Rd, Bromley, BR2 9QQ, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.672 reviews

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Ian H

a week ago

We are delighted with the care and support provided by Bluebird. Our Mum has dementia and ,sadly, her confusion can result in her being quite difficult. She has however built a positive relationship with her carers - due in no small part to the consistency in those providing the care. We'd also like to mention the communication and admin support provided by Bluebird's admin staff. They cannot be faulted - we get timely updates and information and we feel constantly reassured that Mum is in safe hands and we know what is goin... read more

Business response:

Thank you so much for taking the time to share such lovely feedback. It means a great deal to hear that your Mum has built such positive and trusting relationships with her carers. Consistency of care is incredibly important to us, particularly when supporting someone living with dementia, and we're so pleased that this has helped her feel comfortable and supported. We're also delighted to hear that the communication and support from our office team has given you reassurance and confidence that your Mum is in safe hands. ... read more

Carol H

3 weeks ago

Overall we are very happy with the care that our mother receives from bluebird. She has dementia so it is important to us that the care she receives is understanding, very friendly and safe-all of which are met. They are completely reliable with excellent communication, I would highly recommend them.

E W

a month ago

Had great care throughout, feel assured at all times that my mother is being well looked after by both the care staff and the management team. Very good, clear communication where required.

Business response:

Thank you so much for your kind review. We are delighted to hear that you feel reassured knowing your mother is being well looked after by both our care team and management team. Providing compassionate, high-quality care and maintaining clear, open communication with families are priorities for us, so it's wonderful to know this has been your experience. Your feedback means a great deal to the whole team, and we will be sure to share your lovely comments with everyone involved. Thank you again for your trust and support. It... read more

Lesley S

4 months ago

An excellent service all round, including prompt changes to care as needs progress, to consistent carers who know Mum and her needs. All staff offer ideas to support Mum with her dementia requirements. Very happy with the company, friendly, approachable staff.

Business response:

Thank you for taking the time to leave a review and we are really happy to help and our carers enjoy getting to know our lovely customers so well.

Wendy W

5 months ago

Yet another fabulous experienced with Bluebird! All the staff were, once again, professional but so kind and compassionate. They knew what was needed and got on with everything with no fuss. We had absolute confidence in everyone. There is such a lot of trust that you have to put into others when asking for help but we never had any cause to regret engaging with Bluebird. for their help. Quite the reverse! Thanks so much!

Business response:

Hi Wendy Thank you so much for taking the time to leave such a lovely review and its always such a pleasure to help in any way we can and its great to have the feedback from our wonderful customers.

Sally S

8 months ago

Have been so impressed with the service from my initial telephone enquiry to the start of the care provided - a detailed care plan was put in place within a week which gave so much peace of mind. The standard of care is extremely high and I would recommend Bluebird without hesitation.

Business response:

Thank you so much for your kind words; we are delighted to hear that you have had such a positive experience with our team. I will be sure to share your feedback as we take great pride in maintaining the highest standards of care. Best wishes, Jordanna.

S M

10 months ago

I requested a carer to accompany me to a clinic appointment for a routine injection. The carer was on time and was present throughout the appointment. She assisted me getting in and out of the car and walking to the clinic. She never left my side. She was very friendly and we got on well together. Thank you Bluebird !!

Business response:

Thank you for this brilliant feedback! Building a friendly connection is key, so we're thrilled you both got on well. We'll pass your lovely thanks straight on to the carer.

Eleanor H

11 months ago

I needed Bluebird to help me in the morning and evening after a knee operation. They were fantastic and catered for my every need and even that of my husband. I would recommend them to anybody and certainly give them 5 stars.

Business response:

Thank you so much for taking the time to share your experience! Providing comprehensive care that looks after both the customer and their family is something we always strive for. Your 5-star recommendation means the world to us! We wish you a continued smooth recovery.

A P

a year ago

Throughout 2025 Mum has had health problems and set backs. Bluebird carers have never failed to provide her with efficient, caring, dignified and friendly attention. The staff in the office give unfailing support and we are forever grateful for their help in stressful circumstances

Business response:

Thank you for your feedback! We are very grateful for your kind words about our care team, office staff and our support. I will be sure to pass on your thanks to the entire team. Your review means a great deal to us and serves as a wonderful reminder of why we do what we do.