Bluebird Care Bromley - Home Care & Live-in Care

4.6

Home Health Care
Bromley

About this business

Healthcare Home Health Care

Location details

67 Chatterton Rd, Bromley, BR2 9QQ, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.672 reviews

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Mary R

a year ago

I have always been entirely satisfied with the help I receive from Bluebird, the carers are helpful and intelligent, remember how I like things done, and know where I keep utensils etc, so they can put them away in the right places. We often have a laugh together; they are also careful to note the "use-by" dates of food so that I'm not in danger of a stomach upset

Business response:

Thank you so much for your wonderful review. It's a great pleasure to hear how satisfied you are with the care you've been receiving. Your feedback about our carers being attentive, helpful, and sharing a laugh with you means a lot. We also appreciate you highlighting their attention to detail, from putting away utensils to checking "use-by" dates. These small but important things are a core part of the high-quality, personal care we strive to provide. We will be sure to pass your kind words on to the whole team.

Beryl B

a year ago

Pleased with care received Bluebird Bromley I required at moment.

Business response:

Thank you for the wonderful feedback! We're so pleased to hear that you're happy with the care you've received from our team. Your kind words mean a lot to us.

David N

a year ago

The care service provided by Bluebird is excellent and has throughly supported my mother who has cancer and dementia. The carers are attentive and cheerful and very supportive of my mother. They also go beyond their remit to make sure that she is well looked after and has everything she needs. The Bluebird care coordinators are efficient, friendly and very helpful and the administration of the company works well. Over the last 3 years (three times a day) that Bluebird has been looking after my mother the carers have always a... read more

Business response:

Thank you so much for your kind words. We are truly honoured to have been able to support your mother over the past three years. It means a lot to hear that our carers and coordinators have made a positive difference in her care and your peace of mind. We take pride in providing attentive, reliable, and compassionate care, and your feedback reaffirms all the hard work our team puts in every day. We will be sure to share your lovely comments with the whole team - they will be thrilled to hear them!

B N

a year ago

Very happy with the service I always have received from Bluebird Care.

Business response:

Thank you so much for your kind words! We're thrilled to hear you've consistently been very happy with the service you've received from Bluebird Care. We truly appreciate your feedback.

C B

a year ago

Very happy with my carer Helpful & sense of humour.

Business response:

Thank you for a lovely review! We're so glad to hear you're happy with your carer and that their kindness and sense of humour are shining through.

Joanne C

a year ago

Bluebird have been caring for my mum for more than a year. The carers are all kind and professional and have built a lovely and supportive relationship with mum and the family. They always keep in touch if there are any concerns and it is reassuring to have the app to read the visit notes and see the daily schedules.

Business response:

Thank you for sharing this wonderful feedback. We're so glad to hear that our team has built such a supportive and professional relationship with your mum and your family over the past year.It's great to know that you find the communication and the app helpful for staying informed about your mum's care. We'll be sure to pass your kind words on to the team.

Janet W

a year ago

I am very grateful to Bluebird and all who came to provide personal care for me for the two weeks needed when I came out of hospital. They were very professional, gentle, asked what I needed/wanted done, I could not have asked for better care and service. Thank you.

Business response:

Thank you so much for your kind words and thoughtful feedback. We're truly grateful you chose Bluebird for your care following your hospital stay. It's wonderful to hear that our team made you feel supported, respected, and well looked after, and it means a lot to know we made a positive difference during your recovery. We wish you continued health and well-being!

V H

a year ago

I can cope with beginners perhaps I could receive a discount for teaching. I am happy with a man filling in when necessary one or two carers need to learn to please the patient not herself.

Business response:

Thank you for taking the time to review our services, we really value constructive feedback to enable us to continuously improve our services.

M E

a year ago

Excellent service overall. There are occasional issues with the timings being changed without consultation.

Business response:

Thank you so much for taking the time to review the service, we really value feedback. We will ensure you are informed of any changes to timings of your visits going forwards.