Bluebird Care Bromley - Home Care & Live-in Care

4.6

Home Health Care
Bromley

About this business

Healthcare Home Health Care

Location details

67 Chatterton Rd, Bromley, BR2 9QQ, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.667 reviews

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S N

a year ago

The review was very thorough and the manager provided a lot of helpful information about people suffering from dementia. We discussed Mum's wandering off and how to reduce this. Several very constructive suggestions were made and it left me and my sister very reassured that with the help of the staff and also O.T coming in, Mum would be well looked after. The staff were very approachable and supportive and we feel happier now.

Business response:

Thank you so much for your kind feedback! We're really glad to hear that the information provided was helpful and that our team could offer reassuring and constructive suggestions for managing Mum's wandering. It's wonderful to know that you and your sister feel more at ease with the support from our staff. We're committed to ensuring Mum receives the best possible care, and we're grateful for the trust you've placed in us. Please don't hesitate to reach out if you need anything further!

A B

a year ago

I am very pleased with the service and have no complaints. I like to tell the carers what I want for each visit. They are really flexible, listen to my needs and help me in so many ways. Very pleased. I am aged 99.

Business response:

Thank you so much for taking the time to leave us feedback. I am pleased that you are happy with our service.

Charles P

a year ago

As an elderly male (90+) and still largely living independently and alone, I value the personal, friendly contact that Bluebird Care carers bring to me. I therefore like to have a regular schedule of the same carer at the same time each day. It seems that Bluebird carers were having difficulty in giving this level of organisation; I have no complaints about the actual carers.

Business response:

Thank you so much for your comments, it is nice to know that you are happy with your carers. In regards to ensuring that you have consistency, we will look into your individual package of care and get back to you.

Morris M

a year ago

Generally satisfied with the service provided by Bluebird Care Bromley.

Business response:

Thank you so much for your feedback. I am pleased to know that you are happy with the service being provided.

Sheryl C

a year ago

All staff that visited have been very helpful, friendly, efficient and always arrive promptly. Very happy with standard of cleaning.

Business response:

Many thanks for your feedback, I am happy that you are pleased with the service you are receiving.

Patricia M

a year ago

I am very satisfied with the attention I receive from my carers. It is a pleasure to have them visit.

Business response:

We are very pleased to hear that you have been satisfied with the service you have received, we are grateful for your kind words. Thank you for taking the time to leave us a review, we appreciate it.

Douglas S

a year ago

My experience is first-class. I have no complaints - only praise for the people who commit to this work.

Business response:

Thank you so much for your kind words, we really appreciate you taking the time to review our service and we agree, our staff who commit their time should be praised, thank you!

Oliver B

a year ago

The service I receive is great.

Business response:

Thank you so much for taking the time to leave us a review. We are happy to read that you describe the service as 'great'.

Janet L

a year ago

Mum's carer is absolutely wonderful. Mum describes her as extremely capable, efficient, friendly, good company, all around a nice person. She's become a good valued friend. We count ourselves very fortunate to have been paired with such a lovely carer.

Business response:

Thank you so much for your review, it's great to hear that you are happy with your carer and the services we provide. It's always nice to receive such great feedback.