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Bluebird Care Bury & Bolton
- Home Health Care
- Bury
About this business
Location details
1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care have been supporting my mother since last summer. They are caring and reliable. Both the staff and the management team are very flexible in their approach - which gives me added confidence knowing that whatever unexpected surprises there are it will be manageable between us. Having visits from the same carers also ensures that my mother feels comfortable and reassured as everyone knows the routine. Engaging home care is a big step for everyone - the initial visit and conversation to understand exactly what we w... read more
Business response:
Thank you so much for taking the time to leave such a thoughtful review. We're really pleased to hear that our team has been able to support your mother in a caring and reliable way since last summer. Continuity of carers is something we place great importance on, so it's wonderful to know that having familiar faces has helped your mother feel comfortable, reassured, and settled into her routine. We also truly appreciate your kind words about the flexibility of both our care team and management. We understand that situations... read more
A reliable and caring service. Extra requests for Carer assistance have always been provided. Pleasantly. Carers are efficient and well trained. In my experience they meet a range of needs, are friendly and courteous. I am very happy with the service provided by Bury Bluebird.
Business response:
Thank you for your lovely review and for recommending Bluebird Care Bury. We're so pleased to hear that you have found our service to be both reliable and caring, and that any additional requests for support have been dealt with promptly and helpfully. It's also great to know that our carers have consistently been friendly, courteous, well trained, and able to meet a wide range of needs. Your feedback is hugely appreciated and will be shared with the team. Thank you again for your continued trust in our service.
Great care for my 92 year old aunt with failing memory. I am the closest relative but live over an hour distant. We wanted to provide her with the reassurance that all was well with her and that the basics (food, shopping, laundry) were covered and also that she had another friendly face to see between my fortnightly visits. The Bluebird Team were super at listening to my aunt and helping her make the transition to having carers easy. This is allowing her to live independently rather than in residential care. Thank you.
Business response:
Thank you so much for taking the time to leave such a thoughtful review. We're really pleased to hear that our team has been able to support your aunt in a way that helps her feel reassured, listened to, and comfortable at home. We know how important it is for families, especially when distance is involved, to have peace of mind that their loved one is safe, supported, and enjoying regular friendly contact. It's lovely to hear that the transition to care was made easier for your aunt and that this support is enabling her to ... read more
We have had a variety of carers over our first two weeks with Bluebird. They have all been lovely & have taken good care of my husband in the mornings when they get him up, washed & dressed & help him from bedroom to bathroom & then to the lounge where he has his special chair. Similarly the reverse happens in the evenings. Bluebird don't come cheap but from our first experiences, they are worth it
Business response:
Thank you very much for your kind review and for taking the time to share your experience with us. We're delighted to hear that you have found our service to be reliable and caring, and that our team has been able to accommodate any additional requests when needed. It's also wonderful to know that you've found our carers to be friendly, courteous, well trained, and efficient. Your feedback means a great deal to everyone at Bluebird Care Bury, and we truly appreciate your trust and support.
I have been very pleased with the professional approach of Bluebird. The manager has spent time reviewing the care provided with my parents, listened and responded to their asks. The carers are friendly and approachable. They are consistent and have provided appropriate care whilst also supporting my parents mobility.
Business response:
Thank you very much for taking the time to share your feedback. We're delighted to hear that you've been pleased with the professional approach of our team. It's especially encouraging to know that the manager has taken the time to listen, review the care provided, and respond to your parents' needs, and that our carers have been friendly, approachable, and consistent. Supporting mobility and delivering appropriate, person-centred care is very important to us, so your comments mean a great deal. Thank you for trusting Bluebi... read more
My experience of Blue Bird in virtually every respect has been. Staff have been sympathetic, efficient and friendly. The care worker who comes to our house has been excellent. She goes about her work briskly. We really find her a godsend.
Business response:
Thank you very much for taking the time to share your experience. We are delighted to hear that you have been pleased with the service from Bluebird Care. Your kind words about our team's sympathy, efficiency, and friendliness are truly appreciated. We are especially pleased to know that your care worker has had such a positive impact. It's wonderful to hear that her dedication and approach to her work have been such a support to you, she will be thrilled to receive your feedback. Thank you again for your thoughtful review. ... read more
Impressed with service - so far. No job too much for our helpers - all friendly & approachable.
On the whole we are happy with the service provided. The main carer for Mum is very good and a great help. There have been ocassions when the carer hasn't been available and replacements have been sent. This hasn't always worked for Mum and it has now been agreeded that I will be contacted if the carer isn't available. The management have always been available and happy to help.
Your staff work so well with my husband especially two staff members in particular they are amazing with him as well as all other staff the the two named carers are wonderful also attend on time and they are very obliging
Business response:
Thank you so much for taking the time to leave us a such a brilliant review! It is a pleasure supporting your husband. We agree, our staff are amazing and your valuable feedback will be passed onto the team!
Frequently asked questions about Bluebird Care Bury & Bolton
How is Bluebird Care Bury & Bolton rated?
Bluebird Care Bury & Bolton has a 4.8 star rating with 115 reviews.
When is Bluebird Care Bury & Bolton open?
Bluebird Care Bury & Bolton is closed now. It will open at 8:30 a.m.