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1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For the past few months but in particular the recent weeks towards the end of her life all the carers showed my mother great care and kindness. Because of their professionalism, knowledge and compassion we were able to keep my mother at home as she wanted. All the carers I met, the support staff and management are friendly and approachable. As you would expect with a care company some carers are better than others but overall I would say the standard is very good and would not hesitate in recommending them.
Business response:
Hello David,Thank you so much for taking the time to leave us a review. It is very much appreciated!
We were lucky to have Bluebird Care for 3 years. Over that period Mum built up strong bonds with many of her carers and those carers were absolutely wonderful with Mum particularly during the last 3 months where she needed additional care. I was very touched that in Mums final days the carers were so kind to both myself and Mum, they sat and spoke gently to Mum and held her hand, they looked after her personal care with dignity and respect. The excellent care provided by Bluebird was confirmed for me when I was given overnig... read more
Business response:
Thank you so much for taking the time to leave our care team this wonderful review. It was an absolute pleasure supporting mum and she will be missed dearly by everyone at Bluebird Care.
We started getting Bluebird carers in a couple of months ago to help mum prepare her lunch, check she's taken her medication, tidy up the kitchen and wash any breakfast pots and have a little chat with her. They have all arrived around the time agreed and not let us down. They use the key safe to let themselves in and so far this is working well for mum. If in the future she needs more help, we won't hesitate to increase the hours with them. Thank you, your service has taken some of the pressure off, knowing you are keeping ... read more
Business response:
Hello, thank you very much for taking the time to leave such a positive review. It is very much appreciated!
Good care agency, management is reliable and helpful. Carers meet my needs and I have built a good relationship with them. Happy with the support.
Business response:
Hello Megan, thank you very much for taking the time to leave us a review! Your feedback is very much appreciated.
Care in the morning for my wife is excellent. We have the same lady most mornings. The care in the PM not quite as good as there are lots of different staff.
Business response:
Thank you for taking the time to complete a review! It is very pleasing to hear how excellent the care is in the mornings. This is what we strive for every day. We take on board your feedback about the care in the evenings and we will do all we can to reduce the number of staff you receive. Thank you again for taking the time to leave us a review!
Very good service. Most carers are very efficient, caring and polite.
Business response:
Hello Keith! Thank you for taking the time to leave us a review. It is very much appreciated.
We have been very pleased with the service from Bluebird Care Bury. The staff have been punctual and friendly and treat their client with the utmost dignity.
Business response:
Thank you for taking the time to leave us a review. It is very much appreciated!
I am very happy with the support I receive. I am always included in the decisions about my care. I am aware of how to make a complaint if I need to.
Business response:
Hello David, thank you so much for taking the time to leave us a review. We really appreciate the kind words.
From start to finish Bluebird has been a very caring and professional service which has catered for all my mother's needs. The carers were fantastic with my mother and were thoughtful and kind as well as reliable. I thoroughly recommend the service.
Business response:
Hello! Thank you so much for taking the time out to leave a review. The positive feedback is very much appreciated!
Bluebird Care Bury & Bolton has a 4.8 star rating with 115 reviews.
Bluebird Care Bury & Bolton is closed now. It will open on Monday at 8:30 a.m.