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Bluebird Care Bury & Bolton
- Home Health Care
- Bury
About this business
Location details
1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been very pleased with the professional approach of Bluebird. The manager has spent time reviewing the care provided with my parents, listened and responded to their asks. The carers are friendly and approachable. They are consistent and have provided appropriate care whilst also supporting my parents mobility.
Business response:
Thank you very much for taking the time to share your feedback. We're delighted to hear that you've been pleased with the professional approach of our team. It's especially encouraging to know that the manager has taken the time to listen, review the care provided, and respond to your parents' needs, and that our carers have been friendly, approachable, and consistent. Supporting mobility and delivering appropriate, person-centred care is very important to us, so your comments mean a great deal. Thank you for trusting Bluebi... read more
My experience of Blue Bird in virtually every respect has been. Staff have been sympathetic, efficient and friendly. The care worker who comes to our house has been excellent. She goes about her work briskly. We really find her a godsend.
Business response:
Thank you very much for taking the time to share your experience. We are delighted to hear that you have been pleased with the service from Bluebird Care. Your kind words about our team's sympathy, efficiency, and friendliness are truly appreciated. We are especially pleased to know that your care worker has had such a positive impact. It's wonderful to hear that her dedication and approach to her work have been such a support to you, she will be thrilled to receive your feedback. Thank you again for your thoughtful review. ... read more
Impressed with service - so far. No job too much for our helpers - all friendly & approachable.
On the whole we are happy with the service provided. The main carer for Mum is very good and a great help. There have been ocassions when the carer hasn't been available and replacements have been sent. This hasn't always worked for Mum and it has now been agreeded that I will be contacted if the carer isn't available. The management have always been available and happy to help.
Your staff work so well with my husband especially two staff members in particular they are amazing with him as well as all other staff the the two named carers are wonderful also attend on time and they are very obliging
Business response:
Thank you so much for taking the time to leave us a such a brilliant review! It is a pleasure supporting your husband. We agree, our staff are amazing and your valuable feedback will be passed onto the team!
For the past few months but in particular the recent weeks towards the end of her life all the carers showed my mother great care and kindness. Because of their professionalism, knowledge and compassion we were able to keep my mother at home as she wanted. All the carers I met, the support staff and management are friendly and approachable. As you would expect with a care company some carers are better than others but overall I would say the standard is very good and would not hesitate in recommending them.
Business response:
Hello David,Thank you so much for taking the time to leave us a review. It is very much appreciated!
We were lucky to have Bluebird Care for 3 years. Over that period Mum built up strong bonds with many of her carers and those carers were absolutely wonderful with Mum particularly during the last 3 months where she needed additional care. I was very touched that in Mums final days the carers were so kind to both myself and Mum, they sat and spoke gently to Mum and held her hand, they looked after her personal care with dignity and respect. The excellent care provided by Bluebird was confirmed for me when I was given overnig... read more
Business response:
Thank you so much for taking the time to leave our care team this wonderful review. It was an absolute pleasure supporting mum and she will be missed dearly by everyone at Bluebird Care.
We started getting Bluebird carers in a couple of months ago to help mum prepare her lunch, check she's taken her medication, tidy up the kitchen and wash any breakfast pots and have a little chat with her. They have all arrived around the time agreed and not let us down. They use the key safe to let themselves in and so far this is working well for mum. If in the future she needs more help, we won't hesitate to increase the hours with them. Thank you, your service has taken some of the pressure off, knowing you are keeping ... read more
Business response:
Hello, thank you very much for taking the time to leave such a positive review. It is very much appreciated!
Good care agency, management is reliable and helpful. Carers meet my needs and I have built a good relationship with them. Happy with the support.
Business response:
Hello Megan, thank you very much for taking the time to leave us a review! Your feedback is very much appreciated.
Frequently asked questions about Bluebird Care Bury & Bolton
How is Bluebird Care Bury & Bolton rated?
Bluebird Care Bury & Bolton has a 4.8 star rating with 124 reviews.
When is Bluebird Care Bury & Bolton open?
Bluebird Care Bury & Bolton is closed now. It will open tomorrow at 8:30 a.m.