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1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My uncle was treated with kindness and respect. The main carer and two other regular carers were exceptionable and nothing was too much trouble. I felt confident when the regular carers were there and my uncle looked forward to their visits.
Business response:
Thank you for taking the time to leave the review. Your feedback is much appreciated!
My support staff are very much appreciated, they meet all my needs consistently and listen to me and anticipate what I may need. I find them thoughtful and supportive at all times and couldn't ask for better. Very pleasant to have around the house and to go out with and I've visited a variety of different places with their suggestions and support.
Business response:
Thank you very much for the review! It is very much appreciated!
I have been with Bluebird Care on a 24-hour package for approximately a fortnight, up to now I find management friendly and accommodating. The care staff themselves are very attentive and caring. Up to now, I have had no problems with them at all and I would recommend them to friends and family.
Business response:
Thank You for the feedback Matthew! We really appreciate it. If you feel there is anything we are able to do to get a 5* rating across all areas next time please do not hesitate to get in contact!
We have a meal visit daily and housekeeping twice a week. My mum has accepted the care workers very well and seems to like them. On the whole good. Mum has regular care workers, with only infrequent changes due to holidays etc, which is excellent in covid times with staff shortages.
Business response:
Thank you for the feedback, it is much appreciated. If you feel that there is anything further we could be doing to get 5* across the board please do not hesitate to contact us!
We have been extremely lucky to experience the positive, professional and caring culture that all my Mum's carers provide. Even when she is not at her best they help her through her downtimes with personal support that goes way beyond what we expected. There is an ongoing process of written communication that keeps us all fully informed of Mum's daily history and if anything unexpected occurs we receive a call to give us an immediate update.
Mum has been a client of Bluebird Care since August 2008, her needs have of course changed over this time as she has morphed from a disabled woman, part of a loving marriage, to a widow with hugely complex needs. During this time she has been consistently cared for with the utmost kindness, respect and skill. Bluebird have excellent policy and practice, training and deploying staff so they can provide this excellent standard of care, and very importantly continuity of care, given by carers who know and value mum as a delight... read more
Business response:
Thank you for the feedback ! It is very much appreciated!
My Dad has Alzheimer’s but really wants to stay in his own home. I live 250 miles away so cannot offer normal family support. Knowing that the carers go in every day is extremely reassuring. His main carer is so good at communicating any concerns, even sending me food shopping lists and medication updates - she even called the Doctor when Dad took a fall (which he didn’t mention to me on the phone!). Like everyone, I didn’t know what to expect when choosing a care provider for my Dad, however, I can honestly say they have no... read more
My mum’s live-in carer is amazing. She is constantly looking for ways to meet very changing needs to make Mum’s quality of life as good as possible. After a recent head massage, Mum said she felt like a princess!
Business response:
Thank you for the feedback; it is very much appreciated!
Helpful and flexible.
Bluebird Care Bury & Bolton has a 4.8 star rating with 115 reviews.
Bluebird Care Bury & Bolton is closed now. It will open on Monday at 8:30 a.m.