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Bluebird Care Bury & Bolton
- Home Health Care
- Bury
About this business
Location details
1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mum has been a client of Bluebird Care since August 2008, her needs have of course changed over this time as she has morphed from a disabled woman, part of a loving marriage, to a widow with hugely complex needs. During this time she has been consistently cared for with the utmost kindness, respect and skill. Bluebird have excellent policy and practice, training and deploying staff so they can provide this excellent standard of care, and very importantly continuity of care, given by carers who know and value mum as a delight... read more
Business response:
Thank you for the feedback ! It is very much appreciated!
My Dad has Alzheimer’s but really wants to stay in his own home. I live 250 miles away so cannot offer normal family support. Knowing that the carers go in every day is extremely reassuring. His main carer is so good at communicating any concerns, even sending me food shopping lists and medication updates - she even called the Doctor when Dad took a fall (which he didn’t mention to me on the phone!). Like everyone, I didn’t know what to expect when choosing a care provider for my Dad, however, I can honestly say they have no... read more
My mum’s live-in carer is amazing. She is constantly looking for ways to meet very changing needs to make Mum’s quality of life as good as possible. After a recent head massage, Mum said she felt like a princess!
Business response:
Thank you for the feedback; it is very much appreciated!
Helpful and flexible.
Bluebird (Bury) have been really great with caring for my mum in her everyday needs. Admin are really helpful and they always accommodate my mum's needs, even at short notice. If my mum ever has a problem they always ring me to let me know. Thank you to everyone at Bluebird (Bury).
Business response:
Dear Karen, thank you for taking the time to leave us a review on behalf of your mum. The feedback is highly appreciated.
My mother has had Bluebird for several years. Both she and I have always been very impressed by their staff. I have also been impressed by their administration. It is also easy to get in touch with someone. If mistakes are made (only very rarely) they are readily corrected. Bluebird are caring, responsive and flexible.
The carers are well trained and actually seem to care. The travelling time between clients is often not enough and it doesn't take account of the time of day. A late carer without explanation is very stressful. Note - my only complaint.
The caring professional staff came three times a day to my Father. They carried out their requested duties with care, ensuring Dad was clean, fed, medication given, leaving him comfortable and warm. They treated him with dignity and respect.
Great care, very professional.
Frequently asked questions about Bluebird Care Bury & Bolton
How is Bluebird Care Bury & Bolton rated?
Bluebird Care Bury & Bolton has a 4.8 star rating with 104 reviews.
When is Bluebird Care Bury & Bolton open?
Bluebird Care Bury & Bolton is closed now. It will open at 8:30 a.m.