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1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every carer is great, nice, p[olite and respectful so pleased with whoever runs up but one issue we don't necessarily know from week to week. Have been late but it is not a regular thing and generally, the last client is not near so traffic causes issues.
I have found this service to be excellent. They are very kind and caring with my husband's care. He has very multiple medical problems although he is very sick with a brain tumour they do take a lot of the weight off my shoulders. He also only has 5% sight in one eye and has problems walking. I call them my Angels
Business response:
Thank you so much for the kind words. Really appreciated!
The half-hour help (Mornings) is of great assistance to both my husband and myself. The Monday to Friday assistance is done with great efficiency. The girl in question is pleasant and willing to help. Obviously, on a Sunday ( we don't have anyone on a Saturday) the person in question is good but unknown generally to us.
My experience with Bluebird Care has been excellent. I found the management and staff very supportive and professional. They displayed an in-depth knowledge of my father's situation. The office staff dealt with all my calls with efficiency and patience. The carers were always cheerful and hardworking. I know the staff work in a very stressful environment but always give excellent care.
Business response:
Thank you very much for taking the time to leave us a review. The feedback is really appreciated!
My uncle was treated with kindness and respect. The main carer and two other regular carers were exceptionable and nothing was too much trouble. I felt confident when the regular carers were there and my uncle looked forward to their visits.
Business response:
Thank you for taking the time to leave the review. Your feedback is much appreciated!
My support staff are very much appreciated, they meet all my needs consistently and listen to me and anticipate what I may need. I find them thoughtful and supportive at all times and couldn't ask for better. Very pleasant to have around the house and to go out with and I've visited a variety of different places with their suggestions and support.
Business response:
Thank you very much for the review! It is very much appreciated!
I have been with Bluebird Care on a 24-hour package for approximately a fortnight, up to now I find management friendly and accommodating. The care staff themselves are very attentive and caring. Up to now, I have had no problems with them at all and I would recommend them to friends and family.
Business response:
Thank You for the feedback Matthew! We really appreciate it. If you feel there is anything we are able to do to get a 5* rating across all areas next time please do not hesitate to get in contact!
We have a meal visit daily and housekeeping twice a week. My mum has accepted the care workers very well and seems to like them. On the whole good. Mum has regular care workers, with only infrequent changes due to holidays etc, which is excellent in covid times with staff shortages.
Business response:
Thank you for the feedback, it is much appreciated. If you feel that there is anything further we could be doing to get 5* across the board please do not hesitate to contact us!
We have been extremely lucky to experience the positive, professional and caring culture that all my Mum's carers provide. Even when she is not at her best they help her through her downtimes with personal support that goes way beyond what we expected. There is an ongoing process of written communication that keeps us all fully informed of Mum's daily history and if anything unexpected occurs we receive a call to give us an immediate update.
Bluebird Care Bury & Bolton has a 4.8 star rating with 104 reviews.
Bluebird Care Bury & Bolton is closed now. It will open at 8:30 a.m.