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Bluebird Care Bury & Bolton
- Home Health Care
- Bury
About this business
Location details
1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On time. Always spent the full time with me. Did what I asked. A very good service.
Business response:
Thank you very much for leaving such a positive review. We will do all we can to ensure we are 5 stars in all areas, moving forward.
Excellent service! The cleaning done is to a high standard. The house looks so much better now. Also, the staff are very pleasant and caring towards my dad. They regularly chat with him, making occasional drinks and more general assistance.
Business response:
Hello, thank you for taking the time to leave a review. We really appreciate the feedback!
My carer is a really good carer who takes her time helping me and supporting me couldn't ask for anyone any better. I don't like it when you take her off me I'm the client and my wishes should be made so that is the only complaint I have about you.
Business response:
Thank you for leaving us a review, Michael. We will always do our best to get you the care worker you prefer!
Reliable and helpful. Has never let me down. So very confident in the care this Provider gives. My care needs will increase as time goes by due to age and health issues. At the moment my needs are for a 15-minute morning Welfare check.
Business response:
Thank you very much for taking the time to leave us a review.
During my time with covid being a vulnerable patient, 3 members of the team were excellent with my care. I do wish though when times change that the office let me know as they don’t and this can put a strain on my mental health and also interrupt my daily plan.
Business response:
Thank you so much for leaving us a review. We will do everything we can to improve our service and let you know when there is a time change.
Every carer is great, nice, p[olite and respectful so pleased with whoever runs up but one issue we don't necessarily know from week to week. Have been late but it is not a regular thing and generally, the last client is not near so traffic causes issues.
I have found this service to be excellent. They are very kind and caring with my husband's care. He has very multiple medical problems although he is very sick with a brain tumour they do take a lot of the weight off my shoulders. He also only has 5% sight in one eye and has problems walking. I call them my Angels
Business response:
Thank you so much for the kind words. Really appreciated!
The half-hour help (Mornings) is of great assistance to both my husband and myself. The Monday to Friday assistance is done with great efficiency. The girl in question is pleasant and willing to help. Obviously, on a Sunday ( we don't have anyone on a Saturday) the person in question is good but unknown generally to us.
My experience with Bluebird Care has been excellent. I found the management and staff very supportive and professional. They displayed an in-depth knowledge of my father's situation. The office staff dealt with all my calls with efficiency and patience. The carers were always cheerful and hardworking. I know the staff work in a very stressful environment but always give excellent care.
Business response:
Thank you very much for taking the time to leave us a review. The feedback is really appreciated!
Frequently asked questions about Bluebird Care Bury & Bolton
How is Bluebird Care Bury & Bolton rated?
Bluebird Care Bury & Bolton has a 4.8 star rating with 115 reviews.
When is Bluebird Care Bury & Bolton open?
Bluebird Care Bury & Bolton is closed now. It will open on Monday at 8:30 a.m.