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1st and 2nd Floor, 3 The Rock, Bury, BL9 0JP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird (Bury) have been really great with caring for my mum in her everyday needs. Admin are really helpful and they always accommodate my mum's needs, even at short notice. If my mum ever has a problem they always ring me to let me know. Thank you to everyone at Bluebird (Bury).
Business response:
Dear Karen, thank you for taking the time to leave us a review on behalf of your mum. The feedback is highly appreciated.
My mother has had Bluebird for several years. Both she and I have always been very impressed by their staff. I have also been impressed by their administration. It is also easy to get in touch with someone. If mistakes are made (only very rarely) they are readily corrected. Bluebird are caring, responsive and flexible.
The carers are well trained and actually seem to care. The travelling time between clients is often not enough and it doesn't take account of the time of day. A late carer without explanation is very stressful. Note - my only complaint.
The caring professional staff came three times a day to my Father. They carried out their requested duties with care, ensuring Dad was clean, fed, medication given, leaving him comfortable and warm. They treated him with dignity and respect.
Great care, very professional.
I am very satisfied with the care and helpfulness of your employee and in particular, with her help with my wife who suffers from Alzheimer's.
I was more than happy with the high standard and care I received for my husband and myself from your carers. Nothing was too much trouble for them and were always there if I needed someone to talk to and were always cheerful which made you feel better when you were having a bad day. Keep up the good work Bluebird, I couldn't have managed without you.
My aunt has consistently expressed her satisfaction with the service and the people who support her. I am very happy with the support as it helps me a lot as well as my aunt and enables her to live at home. The manager is very helpful and assists me to plan for my aunt including attending meetings to support us. I am able to organise additional care when I need it which is very flexible.
Bluebird have been brilliant with my Mum and me. She gets carers she knows and any new carers are introduced rather than showing up. Communication is great and honest and the team including the admin support show flexibility and pragmatism. The most important thing though, is that I feel Mum is safe with the team. They do match the carers to the person and if I've been around when Mum is with the Bluebird carers, I can hear her laughing. I got Bluebird from a word of mouth recommendation and all I can say is that I can see w... read more
Bluebird Care Bury & Bolton has a 4.8 star rating with 115 reviews.
Bluebird Care Bury & Bolton is closed now. It will open on Monday at 8:30 a.m.