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Bluebird Care Derbyshire Dales & Amber Valley
- Home Health Care
- Belper
About this business
Location details
6 Bridge St, Belper, DE56 1AX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been looked after by Bluebird Care for well over a year now and find both office and care staff exactly what it should be - caring. This says it all.
Bluebird Care (Amber Valley) have provided me with excellent service. They provide me with a highly professional team of careers who have the skills and patience to look after my complicated and varying needs. No task or request is too small or too complicated, they show great initiative and are always prompt and courteous.
Having Bluebird care in to look after Mum for half an hour each morning gave me peace of mind if only for that short time. I knew Mum was ok if I didn't receive a call, which doesn't sound like much until you are in this type of situation and you are worrying all day every day. I was always kept up to date if there was a problem.
I enjoy my care service and rely on it totally.
Excellent service and I'm very happy with it. It's done me the world of good.
My daughter approached Bluebird Care on my behalf, their response was immediate, a home visit to me to discuss my personal needs. I was obvious to me that the recipients needs must be equally positive, itemised specifically. I engaged Bluebird Care and received excellent service, always prompt, kept my private needs in a most understandable way. The downside of their service is - in one week I had 4 different cares, newcomers to me, which I did not like, so haven't engaged them subsequently. My needs at 100 years of age are ... read more
Business response:
This lady used our respite service on an infrequent basis. The care referred to relates to September 2014 when the lady did receive more carers than usual but at her specified times. This sometimes happens with respite care as we do need to prioritise our regular customers. We have reviewed our respite service and do try to keep the number of carers to a minimum and we do warn people now that we need to prioritise our regular customers. The lady did use our service again in November 2014 when she had only 2 carers for 2 visi... read more
I am totally satisfied with the service.
I have had the misfortune of experience of other care agencies and have found Bluebird Care Belper to be the Rolls Royce of the care industry, their focus on the client and their individual needs is impressive. Both management and carers show genuine empathy, respect and care towards both mum and I. Mum is treated as a person and is engaged on all levels their patience and professionalism is maintained at all times and emphasis is always placed on maintaining mums dignity. For me they are easily contactable at all times and ... read more
I turned to Bluebird Care when my father had died and my mother was diagnosed with dementia a few years ago. Initially, the help was in the form of meal preparation, cleaning and companionship and has steadily progressed to personal care and medication. Right from the start, Bluebird have provided a consistent level of care for my mother and this has meant that I am able to have a working life in the knowledge that she is being well looked after. I see her regularly and the support that Bluebird provide means that I no-longe... read more
Frequently asked questions about Bluebird Care Derbyshire Dales & Amber Valley
How is Bluebird Care Derbyshire Dales & Amber Valley rated?
Bluebird Care Derbyshire Dales & Amber Valley has a 4.8 star rating with 98 reviews.
When is Bluebird Care Derbyshire Dales & Amber Valley open?
Bluebird Care Derbyshire Dales & Amber Valley is open now. It will close at 5:00 p.m.