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Bluebird Care Derbyshire Dales & Amber Valley
- Home Health Care
- Belper
About this business
Location details
6 Bridge St, Belper, DE56 1AX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After months of looking for a PA to work alongside me for mums care. It was a really difficult decision for me to have a care agency in to help support my mother who has Alzheimer's/Dementia. I have to say from my first telephone enquiry, I always found Bluebird Care helpful, informative, friendly and professional. It was clear to me that mums caregivers were carefully chosen and well-matched to her personality, always kind, caring and giving the reassurance often needed with mums condition. The care plan was adhered to as d... read more
Business response:
Thank you for your positive review. It has been a pleasure to support your mum and her team will miss seeing her each week.
I was concerned about my mum as the first lockdown was announced. She was a very sociable lady, but desperately wanted to stay in her own home until the end of her life. She had been used to lots of visits and visitors and I knew she needed help to look after herself too. Bluebird carers offered her care and friendship. She looked forward to their visits every day. My mum was the last surviving sister of six and she told me once that she thought of the carers as her sisters. Mum died at the age of 95 on 1st August, but manag... read more
Business response:
Thank you for your lovely review. We are pleased that we made such a difference to your mother and, with family support, enabled her to remain at home. That is so important to achieve if that is someone's choice. The care assistants all enjoyed supporting your mum, she certainly was fun and they miss her.
The Bluebird team looked after our very close friend, aged 91, in such a very sensitive, caring and professional manner. I would have no hesitation in recommending the whole team and I cannot thank you all enough. Stay safe and stay well.
Business response:
Thank you, Mike, for your very supportive review. The whole team miss your friend, as we have supported her for several years, and one can't help but get attached. She was a lovely lady who we will all remember fondly.
Bluebird Care has provided an outstanding quality of service for my 96-year-old mum. This very well run agency sent a smallish, regular and very professional team to provide her with companionship and meal preparation. Mum really looked forward to the visits from the kind, compassionate, sensitive and thoughtful carers. Each one of them quickly built up a strong relationship with her, taking special interest in her life and her specific needs. They always came with a smile on their face and nothing was ever too much trouble.... read more
Business response:
Thank you for your review. It has been a pleasure supporting your mum and we hope that she settles in the care home near to you and her family. Philip
Always on time, polite, efficient and very satisfactory. Willing to carry out extra tasks, as requested. Always concerned about my welfare as well as my wife's. A very good team of carers and an efficient main office.
Business response:
Thank you for your review, which we appreciate. We are pleased to support your wife, and you as necessary.
Bluebird Care Derbyshire Dales & Amber Valley have been caring for my mother for several years. At that time the guidance and support given by Bluebird Care Derbyshire Dales & Amber Valley was invaluable, as neither myself or my family had any previous experience. Over the past three years, the level and frequency of care has increased with all members of the staff being most supportive and understanding at all times. I receive immediate feedback if a carer has any concerns with my mother and the team at the office are alway... read more
Business response:
Thank you for your comprehensive review. We are pleased to support your mother and that you and your mother find our service both beneficial and reassuring.
Very good care; considerate and encouraging throughout. They have helped my father successfully recuperate after a hospital admission last March. With Bluebird Care's help and attention, he has successfully managed to recover at home. Excellent support for my elderly mother too. Highly recommended.
Business response:
Many thanks for the positive review, Mike. We are pleased that your father has recovered following his hospital admission last year so that our support is no longer needed.
The Bluebird team looked after my mother for 6 months this year before she went into residential care. Both my mum and myself were delighted with the service she received. All the carers were friendly, efficient and very professional. All the care visits were on time and Mum's every need and wish was catered for. She was treated with both dignity and respect. I was happy that Mum was being so well looked after in the comfort of her own home. I am confident that the service that Bluebird delivered could not have been better s... read more
Business response:
Thank you for your wonderful review. It was a pleasure to support your mother - she is lovely and the team misses her.
Bluebird have been providing care and companionship visits for my mother, who has Alzheimer’s dementia, for over a year now and I cannot recommend their service highly enough. Without fail all the carers have been lovely individuals, always extremely caring, cheerful and kind and a pleasure to have around. They are incredibly flexible and reactive to Mum’s needs and tolerate her often defensive demeanour with generous patience. The whole team is thoroughly professional with excellent communication from the office team and ve... read more
Business response:
Thank you for such a great review. We are pleased that we're able to support your mum and appreciate your timely responses when needing to work together.
Frequently asked questions about Bluebird Care Derbyshire Dales & Amber Valley
How is Bluebird Care Derbyshire Dales & Amber Valley rated?
Bluebird Care Derbyshire Dales & Amber Valley has a 4.8 star rating with 98 reviews.
When is Bluebird Care Derbyshire Dales & Amber Valley open?
Bluebird Care Derbyshire Dales & Amber Valley is open now. It will close at 5:00 p.m.