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Bluebird Care Derbyshire Dales & Amber Valley
- Home Health Care
- Belper
About this business
Location details
6 Bridge St, Belper, DE56 1AX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely satisfied with the care that Bluebird has provided for my 96-year-old mother, who lives alone, over recent years. Not only has the standard of care been outstanding throughout, but it has been very flexible to her varying needs and gone above and beyond what she asked for on many occasions. As I am currently living 250 miles away I am dependent on Bluebird and have complete confidence in the services they offer.
Business response:
Thank you, for your review of our service. Your mother is a pleasure to support. We are pleased that you are so satisfied and will ensure that all the team members see your review. We trust that you and your family remain safe and well.
Outstanding care and companionship was provided by a team of friendly, professional and cheerful carers. The service offered was outstanding; and the carers always arrived on time with a cheery welcome - adding a little joy to our lives at a difficult time. Bluebird were also able to 'step in' to provide cover for night-time care when needed - often at short notice. I would have no hesitation whatsoever in recommending Bluebird Care for their professionalism and trustworthiness.
I needed care for two elderly neighbours, one for end of life care, the other for dementia. Bluebirds were totally professional from our initial meeting until unfortunately, the ladies passed away. When I needed extra care during the day and someone to sit overnight they did their utmost to help. Each one of the Bluebird carers were kind, helpful and extremely caring.
Very considerate and caring. Excellent timekeeping, staff are very trustworthy.
My husband and I have been very impressed with the quality of care and the professional approach Bluebird Care have shown my brother. The carers turn up on time, are friendly without intruding on our privacy and have been lovely with my brother. He looks forward to their visits. Bluebird staff have also been very helpful to us and have gone the extra mile to make sure we can still enjoy family life whilst looking after my brother.
I have been assisted by Bluebird for about nine months following significant plastic surgery operation - 1/2 hour visits, four weekly, personal care while showering. This report covers an exceptional period when my housekeeper would be away on holiday and perhaps longer. My next of kin, daughter, living distantly arranged for her own peace of mind and overall level of care. Without exception, every carer appeared genuinely to want to do everything possible for me, and indeed, to 'go the extra mile'. Every day the carer would... read more
My mother was receiving daily care visits from Bluebird Care for approximately 2 years and then switched to 24 hour live in care earlier this year, after having initially tried a different live-in care provider. I have always found Bluebird Care to be immensely helpful and they have always gone above and beyond to help and support my mother. They are easily contactable, very friendly and very supportive of me as well as my mother. Highly recommended.
Business response:
Thank you for your very positive review. It is a pleasure to be able to support your mother and the transition from daily calls to live-in support seems to have gone very well.
We've been using Bluebird Care since October 2018 (recommended to us by a neighbour). We are absolutely delighted with the quality of the care and the friendliness of the staff and carers. Each time we have an additional query, Bluebird are always quick to react and always find a solution to any problems. They are experienced and gentle with our parents and my brothers and I are very grateful that they are so professional and easily accessible. We will soon be looking for a live-in carer and we will definitely be using Blueb... read more
Business response:
Thank you for your kind words. It is a pleasure to support your parents. We will pass on your comments to the team.
My parents have been using Bluebird Care for several years now and we couldn’t be happier with them. The carers we have used have all been excellent, genuinely caring, knowledgeable and supportive throughout the years. Likewise, the office staff are extremely helpful, always feedback information and understanding of my parents' needs. We appreciate all they do and are grateful for the care that they provide.
Business response:
Thank you for your review. We are pleased to be able to support your parents.
Frequently asked questions about Bluebird Care Derbyshire Dales & Amber Valley
How is Bluebird Care Derbyshire Dales & Amber Valley rated?
Bluebird Care Derbyshire Dales & Amber Valley has a 4.9 star rating with 93 reviews.
When is Bluebird Care Derbyshire Dales & Amber Valley open?
Bluebird Care Derbyshire Dales & Amber Valley is closed now. It will open at 8:30 a.m.