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Bluebird Care Epsom, Kingston & Sutton
- Home Health Care
- Epsom
About this business
Location details
Unit E, Blenheim House, 1 Blenheim Rd, Epsom, KT19 9AP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've used Bluebird Care for almost 5 years. They looked after my husband before he sadly left us. They supported me so much throughout. The office staff organised my care quickly and professionally when I became poorly. I have a good relationship with all the carers. I've never come across a carer I didn't like. Their work is neat, tidy and competent. I also really liked the live-in carer they provided temporarily, whilst I recovered. I recommend Bluebird Care to lots of people.
Business response:
Thank you so much for your kind and heartfelt words. We're especially pleased to hear that our office team could arrange your care quickly and professionally when you needed support, and that you've built such positive relationships with our Care Experts over the years. Providing compassionate, respectful, and high-quality care is at the heart of everything we do, so your feedback about the team's kindness, competence, and professionalism is truly appreciated. We're also delighted that the Live-In care provided during your... read more
I am extremely happy and satisfied with the service and care provided by Bluebird. The carers are always punctual, polite and professional. They provide excellent care and company for my 94 year old mum, who feels completely safe with them and looks forward to seeing them. I would highly recommend Bluebird to other family members and friends looking for carers.
Business response:
Thank you so much for your kind words and recommendation. We are delighted to hear that you and your mum are so happy with the care and support provided by our team. Our carers take great pride in delivering compassionate, reliable, and professional care, so it means a lot to know your mum feels safe, comfortable, and enjoys their company. We truly appreciate your trust in Bluebird Care and your recommendation to family and friends. Thank you for taking the time to share your experience.
In general I have been happy with the care and support that I have recieved. There have been some communication difficulties on occasion, not helped because I can be hard of hearing. My present carer went 'over and above' when she was looking after my husband during the final phase of his illness.
Business response:
Thank you very much for taking the time to share your feedback. We are truly pleased to hear that you have been happy with the care and support you have received overall. It is especially meaningful to hear your kind words about your present Care Expert. Going "over and above" during such a difficult and emotional time, particularly in the final phase of your husband's illness, reflects the dedication and compassion we strive to provide to every family we support. We will be sure to share your appreciation with her. Thank yo... read more
Very good. Helpful. Friendly.
Business response:
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience with Bluebird Care. We're delighted to hear that you found our team helpful and friendly, as providing compassionate, reliable support is at the heart of everything we do. Your feedback means a great deal to us and to the carers who work hard every day to make a positive difference. Thank you again for your review, have a lovely day!
I am pleased with the service. The helpers I have had have been helpful, organised and kind. They understood what was expected of them. Meals were varied and on time.
Business response:
Thank you very much for your kind feedback. We are delighted to hear that you have been pleased with the service and that our Care Experts have been helpful, organised, and kind in meeting your expectations. It is also wonderful to know that you have been satisfied with the variety and timeliness of the meals provided. Your positive comments mean a great deal to our team, and we truly appreciate you taking the time to share your experience. We look forward to continuing to support you with the same high standard of care. Tha... read more
Very helpful, friendly & efficient.
Business response:
Thank you so much for your kind words. We're delighted to hear that you found our team helpful, friendly, and efficient. Providing high-quality care and support is always our top priority, so your feedback truly means a lot to us. We really appreciate you taking the time to share your experience, and we look forward to continuing to support you in the future.
I am very happy with Bluebird Care Epsom. The care staff are excellent. The management staff are always available and very helpful.
Business response:
Thank you so much for your kind words and positive feedback. We're delighted to hear that you are happy with the care provided by Bluebird Care Epsom, Kingston and Sutton. Our care team works hard to deliver high-quality, compassionate support, and it's wonderful to know their efforts have made a positive difference. We're also pleased that you have found our management team to be helpful and accessible whenever needed. Your feedback means a great deal to us and motivates the whole team to continue providing the best possibl... read more
I have a "very caring" live in Carer. He is very attentive to my needs. He is always on hand when I call him. He assists me with my toileting and showering and prepares three meals a day for me; breakfast, lunch and dinner. He also washes my bed clothes and personal clothes. He is meticulous in ensuring my personal hygiene and that of the kitchen and my bedroom and its en-suite toilet and bathroom. He accompanies me and my cleaning lady or son on my daily walks and to Church every Sunday. He also supervises the daily exercis... read more
Business response:
Thank you so much for your wonderful feedback about your experience with Bluebird Care. We are absolutely delighted to hear how caring, attentive, and dedicated your live-in Care has been. It's heart-warming to know that he is always on hand when you need him and supports you so thoroughly with your daily routines - from personal care and meal preparation to laundry and maintaining such high standards of hygiene in your home. We're especially pleased that he accompanies you on your walks and to Church each Sunday, and that h... read more
One staff member in particular exemplifies what it means to provide truly remarkable care., dedication, compassion, unwavering support, offering comfort and reassurance in the most meaningful ways. It is clear that the staff member's work goes beyond her role, she embodies the qualities of someone who genuinely cares and nurtures. Also the other carers show professionalism and kindness, reflecting a committed team. The responsiveness of the office, which has consistently proven its dedication, ensuring the highest standards ... read more
Business response:
Thank you so much for your heartfelt and thoughtful review. We are truly touched by your kind words and deeply grateful for the trust you've placed in us. It means the world to hear that one of our team members has made such a profound impact through her compassion, dedication, and the genuine care she shows every day. We're equally proud of our entire care team and office staff, whose professionalism and responsiveness reflect our shared commitment to delivering the highest standard of care. Thank you again for your trust a... read more
Frequently asked questions about Bluebird Care Epsom, Kingston & Sutton
How is Bluebird Care Epsom, Kingston & Sutton rated?
Bluebird Care Epsom, Kingston & Sutton has a 4.5 star rating with 86 reviews.
When is Bluebird Care Epsom, Kingston & Sutton open?
Bluebird Care Epsom, Kingston & Sutton is closed now. It will open at 8:30 a.m.