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Bluebird Care Epsom, Kingston & Sutton
- Home Health Care
- Epsom
About this business
Location details
Unit E, Blenheim House, 1 Blenheim Rd, Epsom, KT19 9AP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very satisfactory. Prompt to help.
Business response:
Thank you for taking the time to leave us a review, Doreen. We're so pleased to hear that you a very satisfied with the care you have received and found our team prompt to help. If any of our team can help you further, please do give us a call. Best wishes.
Carers are very kind and helpful - extremely pleasant - they do what they can to assist me and my needs.
Business response:
Thank you for taking the time to leave us a review, Brenda. It is fantastic to hear that our carers are kind and helpful. This feedback is always lovely because our carers put our clients at the heart of what we do, so it's great to hear that they are able to assist you. If you do need anything else, please do not hesitate to give us a call. Best wishes.
Thorough, patient and helpful with bathroom washing duties and particularly with the washing of hair. Carers are always cheerful and chatty.
Business response:
Thank you for taking the time to leave us a review, Andrew. It is always lovely to hear that our customers are happy with the care they or a loved one are receiving. We love to hear that our carers are cheerful and chatty because this makes such a difference to anybody's day. If you do need anything else from us, please do give us a call. Best wishes.
First, we were pleased with your service which lasted almost six months. Your carers were pleasant and respectful, and I can't imagine we would get better service anywhere else. It was a pleasure to know you, and hope it won't be the end of our relationship.
Business response:
Thank you for taking the time to leave a kind review. We are very pleased to hear how happy you have been with the care received.
The agency was really good at communication.. the care was all good and caring.. no issues at all with the agency.. 100% content... The agency helped us look after mum whilst we decided on options. I am a good judge of care as I am a qualified nurse.
Bluebirds were very professional and efficient, carrying out an assessment of my mother's needs. The carer is very good at looking after my mother who has advanced dementia and can be very challenging. Bluebirds also provide care notes of every visit which are very helpful at determining if there are any issues.
Business response:
Thank you for your review of our care David. We are happy to be able to support your mother as well as you. We continually work to maintain our high standards and we are pleased to hear about your family's positive experience.
Bluebird came to the rescue! We needed care for my Father within days and I felt very stressed by the situation. I telephoned Bluebird and I felt a huge weight lift from my shoulders, as the administration team were so helpful and efficient. They had a care package (a complex one as my Father needs full personal care) up and running within days. The carers give thorough care, they are respectful and kind and they take time to interact with my Father. They are on time and they stay the full length of time too. He has noticeab... read more
Bluebirds looked after my mother during the last fifteen months of her life. I was recommended to use the agency by medical professionals who were supporting Mum. The introduction process was friendly but professional with information recorded and shared. The carers themselves were absolutely lovely. Mum was initially quite reluctant, not wanting to admit that she needed this help, but they soon won her round and became friends. Nothing was ever too much trouble, and when my visits coincided with a carer’s visit, there was a... read more
My aunt has been well looked after by the lovely, reliable and trustworthy staff. They have established a good relationship with her as well as fulfilling her care needs. Those in the office have always been helpful when I have had an enquiry. I am happy to recommend Bluebird Care Epsom and Kingston.
Business response:
Hello Sally, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!
Frequently asked questions about Bluebird Care Epsom, Kingston & Sutton
How is Bluebird Care Epsom, Kingston & Sutton rated?
Bluebird Care Epsom, Kingston & Sutton has a 4.5 star rating with 79 reviews.
When is Bluebird Care Epsom, Kingston & Sutton open?
Bluebird Care Epsom, Kingston & Sutton is closed now. It will open tomorrow at 8:30 a.m.