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Bluebird Care Epsom, Kingston & Sutton
- Home Health Care
- Epsom
About this business
Location details
Unit E, Blenheim House, 1 Blenheim Rd, Epsom, KT19 9AP, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care Agency employ some very kind, efficient and experienced care workers. They have been an immense help to my father and greatly supported his recovery. However, sadly the efficiency of the schedule is very poor. I have needed to phone in many times about this. The poor scheduling has given my father a lot of undue stress and upset. This needs serious and urgent assessment.
Business response:
Thank you for taking the time to leave us a review. We understand that you have recently addressed the issues mentioned with our Business Director, who has put an action in place going forward with your father's care. If you would like to discuss your review further, please do not hesitate to call our Care Manager or Business Director. Many thanks
Well pleased with service and care.
Business response:
Thank you for taking the time to leave us a fantastic review. It's great to hear that you're pleased with the service and care you are receiving. If you do require anything else, please do not hesitate to give our team a call. Kind regards.
Staff are really nice and respectful. Office staff don't seem to pass messages on or sort things out quick enough.
Business response:
Thank you for taking the time to leave a review. We are pleased to hear that our staff are nice and respectful. We will ensure your comments are passed on to the care manager to review. If you do need anything in the meantime please do not hesitate to contact a member of our team. Kind regards.
Very satisfactory. Prompt to help.
Business response:
Thank you for taking the time to leave us a review, Doreen. We're so pleased to hear that you a very satisfied with the care you have received and found our team prompt to help. If any of our team can help you further, please do give us a call. Best wishes.
Carers are very kind and helpful - extremely pleasant - they do what they can to assist me and my needs.
Business response:
Thank you for taking the time to leave us a review, Brenda. It is fantastic to hear that our carers are kind and helpful. This feedback is always lovely because our carers put our clients at the heart of what we do, so it's great to hear that they are able to assist you. If you do need anything else, please do not hesitate to give us a call. Best wishes.
Thorough, patient and helpful with bathroom washing duties and particularly with the washing of hair. Carers are always cheerful and chatty.
Business response:
Thank you for taking the time to leave us a review, Andrew. It is always lovely to hear that our customers are happy with the care they or a loved one are receiving. We love to hear that our carers are cheerful and chatty because this makes such a difference to anybody's day. If you do need anything else from us, please do give us a call. Best wishes.
First, we were pleased with your service which lasted almost six months. Your carers were pleasant and respectful, and I can't imagine we would get better service anywhere else. It was a pleasure to know you, and hope it won't be the end of our relationship.
Business response:
Thank you for taking the time to leave a kind review. We are very pleased to hear how happy you have been with the care received.
The agency was really good at communication.. the care was all good and caring.. no issues at all with the agency.. 100% content... The agency helped us look after mum whilst we decided on options. I am a good judge of care as I am a qualified nurse.
Bluebirds were very professional and efficient, carrying out an assessment of my mother's needs. The carer is very good at looking after my mother who has advanced dementia and can be very challenging. Bluebirds also provide care notes of every visit which are very helpful at determining if there are any issues.
Business response:
Thank you for your review of our care David. We are happy to be able to support your mother as well as you. We continually work to maintain our high standards and we are pleased to hear about your family's positive experience.
Frequently asked questions about Bluebird Care Epsom, Kingston & Sutton
How is Bluebird Care Epsom, Kingston & Sutton rated?
Bluebird Care Epsom, Kingston & Sutton has a 4.5 star rating with 86 reviews.
When is Bluebird Care Epsom, Kingston & Sutton open?
Bluebird Care Epsom, Kingston & Sutton is closed now. It will open on Monday at 8:30 a.m.