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Bluebird Care Newport and South Monmouthshire

4.8

About this business

Location details

35 Stow Park Circle, Newport, NP20 4HF, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.894 reviews
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J H's profile image
J H 
5 years ago

All the carers my mother has had have been polite, friendly and thorough in their care of her. 

C D's profile image
C D 
5 years ago

The care is extremely good. The staff are very friendly and very interested in you as a person. They always have time for you and nothing is too much trouble. 

C B's profile image
C B 
5 years ago

We have not used the service for long and have 2 one hour visits a week at the moment. I am happy with the standard of care and its reliability. Mum is happy with her visits and I like how it is usually the same person. I feel secure knowing that in the future we will need to increase the care. 

J P's profile image
J P 
6 years ago

The carers are kind and helpful. Occasionally, time of arrival can be erratic. 

Reginald C's profile image
Reginald C 
6 years ago

5-star service! All staff that have cared for my wife are professional and caring. Not only do they care for my wife, but they always make sure that I am ok as well. I couldn't ask for a better care company. 

Beverley L's profile image
Beverley L 
6 years ago

The respect and care that is offered by the carers is second to none. They will also take the time to make sure my father is well and coping ok. After a lengthy stay in hospital last year Mum doesn't like being touched and will call out as if she is in pain. When she does this the carers tending to her will talk to her to calm her down with such patience and compassion. Nothing is too much trouble for Bluebird and they are always on hand if we have any worries or concerns regarding Mum. We think of the team as family. Withou... read more

Stephen S's profile image
Stephen S 
6 years ago

All the carers and support staff in the office were extremely helpful, approachable, and responsive to my father's needs and those of the immediate family. The patience, good humour and attention to detail supported us through some difficult weeks. We can not thank Bluebird enough or praise their all-round professionalism and support highly enough. My father or his family could not have managed without this and we will be extremely grateful. 

Tony R's profile image
Tony R 
6 years ago

No complaints. Excellent service. My father is looked after and looks forward to carers coming every day. 

D A's profile image
D A 
6 years ago

Bluebird has been an all-round excellent care provider. Staff are friendly, caring and treat my parents with respect and dignity, and often go above and beyond their remit. They have an app that I can access to check my parents' wellbeing and visits. The office staff are always professional, helpful and available. There is also an 'out of hours' service. Care staff are always smart in their uniforms and well equipped. 

Frequently asked questions about Bluebird Care Newport and South Monmouthshire

How is Bluebird Care Newport and South Monmouthshire rated?

Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 94 reviews. 

When is Bluebird Care Newport and South Monmouthshire open?

Bluebird Care Newport and South Monmouthshire is closed now. It will open at 8:30 a.m.