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Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have not used the service for long and have 2 one hour visits a week at the moment. I am happy with the standard of care and its reliability. Mum is happy with her visits and I like how it is usually the same person. I feel secure knowing that in the future we will need to increase the care.
The carers are kind and helpful. Occasionally, time of arrival can be erratic.
5-star service! All staff that have cared for my wife are professional and caring. Not only do they care for my wife, but they always make sure that I am ok as well. I couldn't ask for a better care company.
The respect and care that is offered by the carers is second to none. They will also take the time to make sure my father is well and coping ok. After a lengthy stay in hospital last year Mum doesn't like being touched and will call out as if she is in pain. When she does this the carers tending to her will talk to her to calm her down with such patience and compassion. Nothing is too much trouble for Bluebird and they are always on hand if we have any worries or concerns regarding Mum. We think of the team as family. Withou... read more
All the carers and support staff in the office were extremely helpful, approachable, and responsive to my father's needs and those of the immediate family. The patience, good humour and attention to detail supported us through some difficult weeks. We can not thank Bluebird enough or praise their all-round professionalism and support highly enough. My father or his family could not have managed without this and we will be extremely grateful.
No complaints. Excellent service. My father is looked after and looks forward to carers coming every day.
Bluebird has been an all-round excellent care provider. Staff are friendly, caring and treat my parents with respect and dignity, and often go above and beyond their remit. They have an app that I can access to check my parents' wellbeing and visits. The office staff are always professional, helpful and available. There is also an 'out of hours' service. Care staff are always smart in their uniforms and well equipped.
Bluebird has been looking after mum since she was discharged from her last hospital admission in November 2019. From the moment of her initial assessment then and through to now, the professionalism of the team and its leaders has been obvious. More importantly the TLC and 'willingness to go the extra mile' she has received is of a much higher standard than she received prior to her hospital stay. Unfortunately, mum's condition has deteriorated over the last 5 months and she now needs to be cared for in bed most of the tim... read more
I cannot begin to tell you how Bluebird treated my Dad. Absolutely from the introduction to the evening that he died. I have recommended this company to many of my friends and they have been extremely pleased also.
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 92 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open on Monday at 8:30 a.m.