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Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Bluebird carers are excellent one and all. Always in uniform and complete with whatever is required in these difficult times of covid. Mostly spot on time wet or dry, always pleasant and ready to do whatever is necessary and more, yes nothing is too much for them in the time that they have been coming to our house. My partner has always been treated with respect and she is very happy with the service she gets.
Business response:
Thank you for taking the time to review our service. It is very much appreciated.
My mum is 96 years old and has been receiving care for a few months. She finds the carers very helpful and enjoys chatting to them while they do the tasks we've asked them to perform.
Business response:
Thank you for your review. It is very helpful for us to have your feedback so that we can continue to provide a high-quality service.
My mother's condition deteriorated rapidly and she became confined to bed. She now needed two carers instead of one and we were impressed that Bluebird responded immediately in time for the next call. The carers are always dressed appropriately and are always very kind, caring and courteous. My mother gets very fearful when she's moved and the carers gently explain what is happening in order to reassure her. We are very pleased with the care given and impressed with the politeness and professionalism of the carers.
Business response:
Thank you for taking the time to write a review of our services. Our team very much appreciate your comments.
All night sitters were punctual and professional and always arrived with a smile on their face. They were all friendly and very supportive, particularly in the early days when my anxiety levels were high. I appreciated that they were always happy to listen and have a chat when they arrived.
Business response:
Thank you for reviewing our service. We appreciate all of your comments.
Carer was very professional, cheerful and respectful, very helpful, clean and tidy. Leaving areas clean and tidy. Willing to help not only my husband but me as well.
The standard of help we received as a family was wonderful. Everyone was so helpful and a comfort to us all. When my husband was able to speak, he said he was getting the best, which were comforting words to us. The nurses were so cheerful and friendly and always had a smile on their face. They made sure all our needs were fulfilled - a huge thank you to all.
Business response:
Thank you for taking the time to post a review. We are so glad that we were able to help and give you the support you needed.
Everyone is very helpful and caring, treating me like everyone else.
Business response:
Thank you for the 5 star review. We appreciate you taking the time to let us know that we are exceeding your expectations.
It became necessary for me to have an operation on my right hand on 16th September 2020. It was also necessary to have help to wash and dress me as I live alone. It was arranged with Bluebird that helps with care morning and evening. The helpers were good and professional and the visited a success.
Very good service and the carers are very kind and efficient.
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 87 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open at 8:30 a.m.