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Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The care and support we received for Nan and as a family unit is incredible, and I cannot thank the care staff and management tea enough for all of their hard work and support always.
Business response:
It’s really heartwarming to read your comments. We are very proud of everyone in the team, carers and office staff alike. Thank you for taking the time to let us know what your experience of our service has been.
We've experienced some excellent staff who provide an excellent service. Good ambassadors for Bluebird Care.
Business response:
Thank you for taking the time to let us know what you think of our service. We really appreciate your feedback.
The Bluebird team have been wonderful in providing the care and support Mum and Dad need. They see the same carers week in week out and have been able to build a trusting relationship with them. Mum and Dad want to live out their lives in the place they have called home for the past two decades and are confident they should be able to with support of Bluebird team.
Business response:
Thank you for taking the time to give us this wonderful feedback. The whole team works very hard to achieve the highest standards of care and support and in doing so builds up that essential trusting relationship. It is very welcome and much appreciated to receive your views on how we are performing.
I was diagnosed with Myasthenia Gravis in January 2020. I live alone and engaged Bluebird to help me. The nurses who came were all very helpful as the steroids I was given impacted my health as I was unable to cope by myself. I had a setback in the spring of 2021 and applied to Bluebird again. They have come to me twice a week for a bath. I also have arthritis.
The Bluebird carers are excellent one and all. Always in uniform and complete with whatever is required in these difficult times of covid. Mostly spot on time wet or dry, always pleasant and ready to do whatever is necessary and more, yes nothing is too much for them in the time that they have been coming to our house. My partner has always been treated with respect and she is very happy with the service she gets.
Business response:
Thank you for taking the time to review our service. It is very much appreciated.
My mum is 96 years old and has been receiving care for a few months. She finds the carers very helpful and enjoys chatting to them while they do the tasks we've asked them to perform.
Business response:
Thank you for your review. It is very helpful for us to have your feedback so that we can continue to provide a high-quality service.
My mother's condition deteriorated rapidly and she became confined to bed. She now needed two carers instead of one and we were impressed that Bluebird responded immediately in time for the next call. The carers are always dressed appropriately and are always very kind, caring and courteous. My mother gets very fearful when she's moved and the carers gently explain what is happening in order to reassure her. We are very pleased with the care given and impressed with the politeness and professionalism of the carers.
Business response:
Thank you for taking the time to write a review of our services. Our team very much appreciate your comments.
All night sitters were punctual and professional and always arrived with a smile on their face. They were all friendly and very supportive, particularly in the early days when my anxiety levels were high. I appreciated that they were always happy to listen and have a chat when they arrived.
Business response:
Thank you for reviewing our service. We appreciate all of your comments.
Carer was very professional, cheerful and respectful, very helpful, clean and tidy. Leaving areas clean and tidy. Willing to help not only my husband but me as well.
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 92 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open on Monday at 8:30 a.m.