This profile has been claimed by the business owner or representative.
Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The carers who visit my parents are kind, caring, professional and they provide reassurance for the family that mum and dad are being well looked after. Excellent service. It is a shame that I can't name anyone as two carers, in particular, are exceptional and this deserves acknowledgement. Well done and many thanks.
We last our nervous feeling as soon as we met the carers at the door. Each helper brings something that makes me enjoy the contact each day. I like to chatter so laughter often occurs. My husband has learned to relax and banter with them too. Thank you.
Business response:
Thank you for your very kind words. They will mean a lot to the team. Care at home is so much more than carrying out tasks and carers who can put a smile on your face and put you at ease are priceless.
Bluebird has been caring for mum for over 2+years. It was a joy to see mums face when they came as she was reluctant at first to have them to the house! Mum found them professional, respectful, loving, thoughtful and above all kind and considerate. Mum is not 101 years old, she looks forward to her visits and regards them as her friends.
Bluebird Care has been an enjoyable experience. My mother feels she has new friends who are all very caring and attentive,
Business response:
Many thanks for taking the time to give us your feedback and for giving us a 5-star review. This means a lot to all of us.
Reliable, friendly, competent staff. Regular care plan reviews and any changes made immediately, which is always reassuring. Bluebird Care understands Mums and family needs and always happy to discuss any concerns and proactively act to support care needs. Office staff always available to contact and are always friendly and professional, and whilst always maintaining discretion in all areas of contact, whether that be face to face or on the phone.
Business response:
Many thanks for completing your review of our service and of the whole team. They will be delighted to read your comments which are greatly appreciated by all of us.
The care and support we received for Nan and as a family unit is incredible, and I cannot thank the care staff and management tea enough for all of their hard work and support always.
Business response:
It’s really heartwarming to read your comments. We are very proud of everyone in the team, carers and office staff alike. Thank you for taking the time to let us know what your experience of our service has been.
We've experienced some excellent staff who provide an excellent service. Good ambassadors for Bluebird Care.
Business response:
Thank you for taking the time to let us know what you think of our service. We really appreciate your feedback.
The Bluebird team have been wonderful in providing the care and support Mum and Dad need. They see the same carers week in week out and have been able to build a trusting relationship with them. Mum and Dad want to live out their lives in the place they have called home for the past two decades and are confident they should be able to with support of Bluebird team.
Business response:
Thank you for taking the time to give us this wonderful feedback. The whole team works very hard to achieve the highest standards of care and support and in doing so builds up that essential trusting relationship. It is very welcome and much appreciated to receive your views on how we are performing.
I was diagnosed with Myasthenia Gravis in January 2020. I live alone and engaged Bluebird to help me. The nurses who came were all very helpful as the steroids I was given impacted my health as I was unable to cope by myself. I had a setback in the spring of 2021 and applied to Bluebird again. They have come to me twice a week for a bath. I also have arthritis.
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 87 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open at 8:30 a.m.