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Bluebird Care Newport and South Monmouthshire
- Home Health Care
- Newport
About this business
Location details
35 Stow Park Circle, Newport, NP20 4HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We look forward to the carer's visit, nothing is too much trouble for them.
Business response:
Thank you for writing such a wonderful review. We really appreciate your feedback.
I cannot thank Bluebird enough for everything they do. It is so reassuring to know Mum is in their capable hands. I don't know what we'd do without you!
Business response:
Thank you so much for the excellent 5-star review of our service. Our care team will be delighted with your feedback.
Very happy with the service and I know I can rely on Bluebird Care to meet my mother's needs and keep her safe.
Business response:
Many thanks for the 5-star review and for taking the time to tell us what you think of our service. It is really appreciated.
Best care company I have had by far and I've had quite a few over the years. Office staff try to accommodate as best as possible you don't feel bad like others have if you need to change something. Carers 99.999 would introduce themselves and look at the plan to know what to do. Extremely friendly, considerate the works, couldn't recommend enough 6*.
Business response:
Thank you ever so much for your feedback. I think this is the first 6-star review we’ve seen! We are delighted that you are enjoying the service we provide.
Bluebird has just helped us during a two-week transition period after my father came home from hospital. I was immediately impressed, from the very first email and telephone contact, by the professionalism and thoughtfulness of the team. My father was treated with dignity and kindness and we would not hesitate to use Bluebird again in the future should the need arise.
Business response:
Thank you for your kind words. I will ensure the team involved knows how much you appreciated them. They will be thrilled, and we look forward to supporting Dad again when he feels that he needs our help.
The care my mum has received has been excellent. Carers show compassion, patience and appear to genuinely care for my mum's wellbeing, with smiles and good humour most days. Any problems or changes in behaviour are always reported back via the office meaning you can trust mum is being monitored four times daily. Mum is kept clean and well presented and we like the fact that the same carers look after her most days so she recognises who's calling overall very pleased with the service.
Business response:
Thank you for taking the time to review our service. We are very pleased to have been able to provide you with the level of support you expected delivered with compassion and patience and some good humour too!
I find Bluebird Care Newport a good care company. In my opinion, the carers are very helpful and will go to the local shops for me and buy whatever I need, eg bread, milk and so on )I do pay for these items). I think some of the carers go above and beyond to help me. I consider myself to be lucky to have such a company as good as Bluebird Care Newport.
Business response:
Thank you for reviewing the service we provide to you. The care team really appreciate your comments.
I was nervous at first about adjusting to having people coming into my flat who I did not know. However, I soon became comfortable with visits, due in no small part to the fact that the care providers were exceptionally nice ladies, who managed to make me feel more confident in my flat. I have been very satisfied with the service provided and was very touched by the box of chocolates given to me on the final visit.
Business response:
Thank you very much for giving us a 5-star review and for your lovely comments. I will pass these on to our team. They will be delighted.
I am extremely happy with all the carers that come. Nothing is too much trouble and all done with a smile.
Frequently asked questions about Bluebird Care Newport and South Monmouthshire
How is Bluebird Care Newport and South Monmouthshire rated?
Bluebird Care Newport and South Monmouthshire has a 4.8 star rating with 87 reviews.
When is Bluebird Care Newport and South Monmouthshire open?
Bluebird Care Newport and South Monmouthshire is closed now. It will open at 8:30 a.m.