Bluebird Care Newport and South Monmouthshire

4.8

Home Health Care
Newport

About this business

Healthcare Home Health Care

Location details

35 Stow Park Circle, Newport, NP20 4HF, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.892 reviews

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S M

3 years ago

Dad's two male carers looked after him for over a year. When he became seriously ill they took on his personal care with the greatest tact and kindness. They were a familiar and reassuring presence for both Dad and my mother when he neared the end of life. Bluebird Care Newport were always reliable and helpful when I had to deal with the office. I would thoroughly recommend them to everyone.

Business response:

Thank you for your 5 star review. It's important that our carers are sensitive to the needs and wishes of our customers and their families at extremely difficult times like these. I will be sure to pass on your comments to the team and to the carers concerned. It was a privilege to care for your father. Thank you for choosing Bluebird Care Newport.

J J

3 years ago

I feel very happy and contented here. I enjoy my stay here and safety. All I have met have been very nice. I cannot fault anyone. Thank you.

Business response:

Thank you for your 5-star review. The whole team takes great pride in the service we provide and we are very glad that you feel safe and happy with us.

Roger P

3 years ago

I find the service provided very good. I like that I have a small number of carers calling on a regular basis.

Business response:

Thank you for taking the time to submit a review. I am glad to hear that you are pleased with the service we provide.

A H

3 years ago

I look forward to the help given to my sister with showering and giving her breakfast. I could not manage without help in the mornings and weekly changing of her bed linen.

Business response:

Thank you for your review. It's good to hear that you look forward to your Bluebird Care visits.

Dorothy H

3 years ago

We look forward to the carer's visit, nothing is too much trouble for them.

Business response:

Thank you for writing such a wonderful review. We really appreciate your feedback.

L B

3 years ago

I cannot thank Bluebird enough for everything they do. It is so reassuring to know Mum is in their capable hands. I don't know what we'd do without you!

Business response:

Thank you so much for the excellent 5-star review of our service. Our care team will be delighted with your feedback.

D B

4 years ago

Very happy with the service and I know I can rely on Bluebird Care to meet my mother's needs and keep her safe.

Business response:

Many thanks for the 5-star review and for taking the time to tell us what you think of our service. It is really appreciated.

Lissa

4 years ago

Best care company I have had by far and I've had quite a few over the years. Office staff try to accommodate as best as possible you don't feel bad like others have if you need to change something. Carers 99.999 would introduce themselves and look at the plan to know what to do. Extremely friendly, considerate the works, couldn't recommend enough 6*.

Business response:

Thank you ever so much for your feedback. I think this is the first 6-star review we’ve seen! We are delighted that you are enjoying the service we provide.

Sarah L

4 years ago

Bluebird has just helped us during a two-week transition period after my father came home from hospital. I was immediately impressed, from the very first email and telephone contact, by the professionalism and thoughtfulness of the team. My father was treated with dignity and kindness and we would not hesitate to use Bluebird again in the future should the need arise.

Business response:

Thank you for your kind words. I will ensure the team involved knows how much you appreciated them. They will be thrilled, and we look forward to supporting Dad again when he feels that he needs our help.