Bluebird Care Northumberland South

4.7

Home Health Care
Cramlington

About this business

Healthcare Home Health Care

Location details

Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.7108 reviews

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Ralph W

8 years ago

I have now had Bluebird Care (Northumberland South) for four years. All staff have treated my wife with kindness and understanding.

J C

8 years ago

Service excellent but expensive, as I live outside your usual working area, so pay mileage charge!

Business response:

Thanks for stating our service is excellent. Unfortunately, as you do live outside our area where we have no care assistants you have been given the option to pay extra mileage in order for you to use Bluebird Care which you have agreed to as you were struggling to get any providers due to this location.

Alison G

8 years ago

We have used Bluebird for the last 3 years and continue to be pleased with the carers that provide the support for my mother-in-law. They all attend on time which is excellent. My mother-in-law looks forward to them turning up. If there is to be any delay in them arriving, they ring her up and that reassures her. She feels comfortable with the carers, and as there is a consistency of carers, she feels more comfortable with them, as any changes to her routine cause her anxiety. That gives us peace of mind. Should I have any q... read more

Business response:

Thanks for your comments. It has been a pleasure looking after your Mother in law. Continuity of care is something that we pride ourselves on.

D W

8 years ago

Overall very caring and efficient.

Wendy H

8 years ago

My son has Bluebird Care once weekly for three hours. The carer takes him out to the gym swimming. The carer is very pleasant, professional and always on time. Bluebird Care are very approachable and easy to talk to. Would recommend them to everyone.

Mary B

8 years ago

Efficient caring friendly reliable humorous respectful

Sabina J

8 years ago

Very impressed with Bluebird Care (Northumberland South). They send the same care worker every week which is the continuity we were after. My mother in law needed some extra help around the house after recently being registered partially blind. The house is now spotlessly clean and she is very happy with the care worker who attends each week who is always polite and courteous towards her. I would recommend this provider 100%.

Catherine

9 years ago

Bluebird Care provides support and home care to my mother, who is 92 and suffers from Alzheimer's Dementia. I am eternally grateful to the team who visit three times daily. Over the past six months, the carers have built up an excellent relationship with my mother and she now looks forward to their regular contact. I have also established excellent communication links with the carers and their manager. They regularly assess her needs and are proactive in contacting me to discuss any appropriate changes to the care plan. The... read more

Business response:

Hi Catherine. Thanks for taking the time to write this review. As a director, it is always nice to hear such positive feedback which I will share with the whole team that is involved with your mother's care.

Nadeem A

9 years ago

I would like to thank Bluebird Care for their continuity of care they have provided to my mam. We have had other providers come in to do domestic care but there were lots of different faces each week so we decided that we needed a change and we are so glad we did. From the very start they were very professional and they have completed everything that we agreed in the care plan. Nothing was a problem for them. They have invested in technology so that I am able to log into an APP on my phone and then I can see what has been co... read more