Bluebird Care Northumberland South's cover image

This profile has been claimed by the business owner or representative.

Bluebird Care Northumberland South

4.7

About this business

Location details

Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7108 reviews
Select a rating
G M's profile image
G M 
4 years ago

Mam finds the staff helpful and pleasant. Interested in her and looks forward to them coming. 

Business response:

Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care! 

D W's profile image
D W 
4 years ago

Completely satisfied with the majority of carers. Obviously newly trained take time to settle in. Mostly all arrive at the time scheduled. Have requested extra care at times and management have been helpful in this respect. 

Business response:

Hello, thank you for taking the time to post your review! Reviews are very important to us and we really appreciate them! Kind regards and thank you for the amazing review. 

L B's profile image
L B 
4 years ago

I am very pleased with the care that is being provided to both my mam and dad. This is a very stressful time for the family and it gives us peace of mind to know mam and dad are getting the care they need from Bluebird Care. 

Business response:

Hello, thank you for giving such a high star rating! Thanks again and take care! Thank you for the amazing review. 

D P's profile image
D P 
4 years ago

As I have been missing taking my daily medication rather frequently. I, therefore, turned to Bluebird Care for help. The care I have received has been very good and has certainly ensured that medication is taken as instructed. It has been good having such excellent carers calling with a smile on their faces and a cheery word. One thing I have appreciated has been the willingness and its service to be flexible. 

Business response:

Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care! 

Cameron B's profile image
Cameron B 
4 years ago

Excellent. 

Business response:

We always appreciate positive reviews! Thank you! If we can be of any help in the future let us know. Kind regards 

John H's profile image
John H 
4 years ago

Throughout the last 2 years, our mother has received an excellent, consistent standard of care from Bluebird. This has been delivered with compassion, allowing her to feel treasured. The staff have arrived punctually, provided personal care, cooked for her, managed the kitchen and left the house tidy. Meanwhile, they have carried out a host of other jobs, all within a limited time slot. But it is the dignity with which they’ve treated our mother that has made the difference, regarding her as an individual and adapting to her... read more

Carol G's profile image
Carol G 
4 years ago

My father currently receives care from Bluebird. I can confidentially state that he is in good hands. They have displayed care, patience and compassion with him over the last few months. His health has recently deteriorated, however, they continue to display a professional manner and deliver a high standard of care. They have continued to encourage him to eat and drink and on the occasions when he has been unwell, have taken the timely and appropriate action to call medical assistance. There have been occasions when the care... read more

Business response:

Hi Carol. What a lovely review. I am so glad we have been able to assist your father. I will ensure the care team are informed about your kind words. 

D H's profile image
D H 
4 years ago

Mum and dad had amazing care throughout the pandemic. Professional, kind and caring staff. They have been wonderful with dad at this tricky time for us. It is difficult for dad after relying heavily on my mum. 

Business response:

We really appreciate you leaving us a review. I am glad we can provide a service that suits your parent's needs. I will pass on your comments to the team of care assistants involved in this care package. 

H M's profile image
H M 
4 years ago

Reliable service. Caring carers who offer a good service. Punctual and friendly. My mum enjoys the visits and they suit her needs. 

Business response:

Thanks for taking the time to leave us a review. It is always appreciated to receive kind words about the service we provide. 

Frequently asked questions about Bluebird Care Northumberland South

How is Bluebird Care Northumberland South rated?

Bluebird Care Northumberland South has a 4.7 star rating with 108 reviews. 

When is Bluebird Care Northumberland South open?

Bluebird Care Northumberland South is closed now. It will open at 8:30 a.m.