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Bluebird Care Northumberland South
- Home Health Care
- Cramlington
About this business
Location details
Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My father died recently and our Bluebird carers (2 in particular) couldn't have done more to comfort and care for my mother. She is disabled and not able to walk so rarely leaves the flat where she lives. Their care and support mean everything to her during this difficult time. As well as the carers who are wonderful I'd also like to make a shout out to their manager who is always available to help and to help solve problems where she can.
Business response:
Thank you for the amazing review. Our team takes pride in providing an excellent customer experience and keeping people safe and happy in their home and we're glad you feel we do this well!
The main carers are absolutely wonderful, words cannot do justice to their care, professionalism and the extremely high standards they always work to. All the other cares who care for my mum have also been very good. Bluebird carers have literally been a lifesaver.
Business response:
Hi, we love receiving a high rating, and appreciate your positive review! I will pass your positive comments on to the staff involved If we can be any help in the future let us know.
I find all aspects of my care very adequate. The staff and management are very accommodating. A little more flexibility in some areas would be appreciated e.g letter posting. I find both staff and management obliging and flexible within the agreed terms.
Business response:
Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you!
The staff are friendly and efficient.
Business response:
Hello, we appreciate your positive rating! Please don't hesitate to give us a call if there's anything else we can do for you! If we can be of any help in the future let us know.
The service required is reliable and excellent. Friendship with regular staff developed slowly and is appreciated.
Business response:
Hi, thanks for your great review! If there is anything else we can do for you, please don't hesitate to let us know. Many thanks
I have two main carers and both of them are very good. On-time unless traffic holds them up and always ready to chat. Make sure I'm comfortable before they go and willing to do extra if needed so I'm ready to face the day.
Business response:
Hello, thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you! Many thanks
Mam finds the staff helpful and pleasant. Interested in her and looks forward to them coming.
Business response:
Your great rating means a lot to us, and we appreciate you taking the time to leave us this review! Take care!
Completely satisfied with the majority of carers. Obviously newly trained take time to settle in. Mostly all arrive at the time scheduled. Have requested extra care at times and management have been helpful in this respect.
Business response:
Hello, thank you for taking the time to post your review! Reviews are very important to us and we really appreciate them! Kind regards and thank you for the amazing review.
I am very pleased with the care that is being provided to both my mam and dad. This is a very stressful time for the family and it gives us peace of mind to know mam and dad are getting the care they need from Bluebird Care.
Business response:
Hello, thank you for giving such a high star rating! Thanks again and take care! Thank you for the amazing review.
Frequently asked questions about Bluebird Care Northumberland South
How is Bluebird Care Northumberland South rated?
Bluebird Care Northumberland South has a 4.7 star rating with 116 reviews.
When is Bluebird Care Northumberland South open?
Bluebird Care Northumberland South is closed now. It will open at 8:30 a.m.