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Bluebird Care Northumberland South
- Home Health Care
- Cramlington
About this business
Location details
Unit 30, Apex Business Village, Annitsford, Cramlington, NE23 7BF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Throughout the last 2 years, our mother has received an excellent, consistent standard of care from Bluebird. This has been delivered with compassion, allowing her to feel treasured. The staff have arrived punctually, provided personal care, cooked for her, managed the kitchen and left the house tidy. Meanwhile, they have carried out a host of other jobs, all within a limited time slot. But it is the dignity with which they’ve treated our mother that has made the difference, regarding her as an individual and adapting to her... read more
My father currently receives care from Bluebird. I can confidentially state that he is in good hands. They have displayed care, patience and compassion with him over the last few months. His health has recently deteriorated, however, they continue to display a professional manner and deliver a high standard of care. They have continued to encourage him to eat and drink and on the occasions when he has been unwell, have taken the timely and appropriate action to call medical assistance. There have been occasions when the care... read more
Business response:
Hi Carol. What a lovely review. I am so glad we have been able to assist your father. I will ensure the care team are informed about your kind words.
Mum and dad had amazing care throughout the pandemic. Professional, kind and caring staff. They have been wonderful with dad at this tricky time for us. It is difficult for dad after relying heavily on my mum.
Business response:
We really appreciate you leaving us a review. I am glad we can provide a service that suits your parent's needs. I will pass on your comments to the team of care assistants involved in this care package.
Reliable service. Caring carers who offer a good service. Punctual and friendly. My mum enjoys the visits and they suit her needs.
Business response:
Thanks for taking the time to leave us a review. It is always appreciated to receive kind words about the service we provide.
Bluebird has been looking after my father-in-law for over 12 months and we are very satisfied with the care and service he is receiving. The carers are very friendly and diligent in their duties, and any issues that occur are dealt with very quickly by the manager, communicated to the team, and solutions quickly put in place. The admin team keep us up to date with any changes to the schedule and are happy to help with any changes required. When we have needed additional hours for Dad’s care the team have been very accommodat... read more
Business response:
Hi Clare, Thanks for leaving us a great review regarding your father-in-law's care. I am glad we have been able to help. I will pass on your comments to everyone involved in this care package.
The staff are professional, cheerful, courteous and look after my mum very well. All of them are competent, gentle and concerned that my mum has the best care possible. Any concerns are communicated quickly and efficiently.
Business response:
Thank you Elaine for taking your time to leave us a review. I will pass on your kind words to the staff involved in your mum's care.
I rang Bluebird Care Northumberland South for care out of desperation on a bank holiday weekend and was spoken to by a charming woman who told me that the care manager would ring the following morning. On the dot the following morning she rang and was extremely helpful and so very kind. I knew straight away that this was going to work. In all the time they looked after my mother in law, they were tireless in their superb handling of her. She is a very determined and independent woman who flatly refuses any help. However, the... read more
Business response:
Thanks very much, Harriet, for taking the time to give us a 5-star review. I will pass this on to everyone involved in your mother-in-law's care, as they will appreciate your kind words.
The manager and her care team supported my mum during her move and settlement into her new home. They have all shown both care and compassion towards her many needs and the manager has also been a great support to me during this time, in work hours and after hours, so a big thank you. Although my Mum only required their care for a short time, unfortunately, she really appreciated the carers' kindness, when dealing with her. I would have no hesitation in recommending Bluebird to anyone in the future.
I had a lovely time. Nice people.
Frequently asked questions about Bluebird Care Northumberland South
How is Bluebird Care Northumberland South rated?
Bluebird Care Northumberland South has a 4.7 star rating with 114 reviews.
When is Bluebird Care Northumberland South open?
Bluebird Care Northumberland South is open now. It will close at 5:00 p.m.