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Bluebird Care Oxford
- Home Health Care
- Oxford
About this business
Location details
Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird carers have been visiting our 92 yr old Uncle for just over 3 years now, to provide him with a hot lunchtime meal and drink, and to do light chores if time allows. He has always looked forward to seeing them and having a chat while lunch was in the microwave. They have always been courteous and understanding of the difficulty he has hearing them and he has enjoyed seeing someone pop in. This has also given us peace of mind that someone is visiting and keeping an eye on him as we don't live close to him. Where the ca... read more
Business response:
Hi Sandy, We really appreciate the detailed 5-star review of our home care services in Oxford. We wish your uncle all the very best, and should you ever need anything else our team are here to support you. Warm Regards, Bluebird Care Oxford
The Bluebird carers have been very kind to my mother, highlighting that increased care was needed, to management and 7 day (2 visits a day) is now in place. This gives peace of mind to my mother and us. I cannot fault the care that is provided.
Business response:
Hi John, Thank you for taking the time to leave such a great review. We are very happy that we have been able to provide the excellent care that your mother needs. If you need anything else, please do let the team know. Warm Regards, Bluebird Care Oxford
I can not recommend Bluebird care more highly, I have only had care from them since April but am so glad that they are my care provider. Not only do they care about the personal care they support me with, which has been excellent but they also care about me as a whole person. I suffer with my mental health and have been in a bad depressive state for a few months now and Bluebird care have supported me totally from my carers to management. Phoning, texting and personal visits checking that I am okay. If you are looking for ca... read more
Business response:
Hi Judi, Thank you for taking the time to leave such a detailed review. We love receiving a positive review; please feel free to reach out if there's ever anything more we can do for you. All the best, Bluebird Care Oxford
Treated with care and interest. There was at times a slight problem with over-long gaps between visits. Overall very good.
Business response:
Thank you for sharing your feedback! We're glad to hear that you felt cared for and that your experience was overall positive. We apologise for the occasional longer gaps between visits and appreciate you bringing that to our attention. We'll work to improve in that area moving forward. Your input helps us to continue improving, All the best Bluebird Care Oxford
The staff at Bluebird Care are fantastic. My mum has dementia and diabetes and has eyesight issues. I can't recommend them enough for the work and support they do. Very grateful to have had them. So thankful.
Business response:
Thank you so much for your kind words! We're truly honored to be able to support your mum and your family. It means the world to us to hear that you've had a positive experience with our team. We understand how important it is to have the right care and support, and we're grateful that we can be there for you. If there's anything more we can do in the future, please don't hesitate to reach out. All the best Bluebird Care Oxford
My mum has had Bluebird Care for 6 months and they have been polite and respectful during this time. Their app is really helpful. They have been charged with giving mum her evening medication and have been very reliable in this task.
Business response:
Thank you so much for your kind review! We're so glad to hear that Bluebird Care has been a reliable support for your mum over the past six months. It's wonderful to know that our team has been polite, respectful, and dependable, especially with such an important task as managing her evening medication. We're also happy to hear that the app has been helpful in making things easier for you. We truly appreciate your feedback and look forward to continuing to support your mum's care needs!
I cannot rate Bluebird Care highly enough. Their support and compassion made a huge difference to me at a very difficult time, and their standard of care goes above and beyond. I am amazed at how much they care about the people in their charge. Would highly recommend.
Business response:
Thank you so much for this wonderful feedback which I will share with the teams. We are very happy that our support was so impactful in such a difficult time. Our teams are so passionate about making a difference and providing person-centred care. All the very best, Peter Slough; Director
All Bluebird Care carers were kind and helpful to my parents. They worked very hard all the time they were at the house. It was easy to contact the office, even at weekends. One small criticism is that carers often had to be shown how to work basic appliances. Perhaps more training could be given in this area.
Business response:
Thank you for taking the time to write this review. We all learned a lot from your father; he was a very intelligent man full of many life stories and once we had gained your mother's trust, we had fun in the most unusual of circumstances! It was our pleasure to care for your parents and both are very much missed by the team. We will take on board your comments about carers not being able to work basic appliances and look at how we can adapt and improve our training and shadowing processes moving forward. Sending our best wi... read more
The care that my wife had during April and the beginning of May was first-class. They were kind and considerate and gave excellent care throughout whilst maintaining a cheerful smile and attitude towards us both.
Business response:
Thank you for your lovely review, Alan, although we only knew you both for a short time, I'm so glad the Bluebird carers made a positive impact and were able to support you both in different ways. Take care and best wishes.
Frequently asked questions about Bluebird Care Oxford
How is Bluebird Care Oxford rated?
Bluebird Care Oxford has a 4.9 star rating with 105 reviews.
When is Bluebird Care Oxford open?
Bluebird Care Oxford is closed now. It will open tomorrow at 8:30 a.m.