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Bluebird Care Oxford
- Home Health Care
- Oxford
About this business
Location details
Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have used Bluebird Care for a year now. The organisation has helped bring stability to our parent's home and the live-in help coupled with the domiciliary care means we can increase and decrease the care as the needs of my parents change. The management of the carers themselves and the interaction of the managers with my parents (and ourselves) was very good at the start and has since tailed off, with one of the managers, which my parents particularly liked, leaving and that post does not seem to have been replaced. The l... read more
Business response:
Thank you for taking the time to leave a review, it is always good to receive feedback from current customers and their family members. I am pleased that your parents are satisfied with their new carer. Although it did take time to do this, it reiterates the importance of selecting the right person, especially when replacing a carer of a year. We always strive to prioritise and resolve matters as quickly as possible. I do hope that any concerns you may have had are now resolved. I am sorry to hear of your disappointment arou... read more
We couldn't wish for better care, both from the company and the carers. They are all magnificent! Everyone that comes to the house is cheerful and completely willing to do anything, either for my husband's personal care, or domestic tasks for me. And with familiarity, I seldom have to explain or even ask.
Business response:
Dear Suki, thank you for taking the time to leave us your amazing review. I am so pleased to hear that you are satisfied with our service, and not only to your husband but to yourself as well. Our team are committed to delivering a high-quality service and your feedback is a great encouragement to us. I will definitely pass it on to the team who will be thrilled.
Bluebird ladies are the most caring and helpful people. They treated my husband with the utmost care. He was always left clean and they were. Discreet and always with a cheerful smile. They also asked about my welfare which was so kind. Sadly my husband died in February 2024.
Business response:
Thank you for your kind words, I am pleased to hear we were able to support both you and your husband during this difficult time and that he was able to remain at home with his family as he wished. I also want to thank you for your kindness and compassion to the carers, I know they held both of you dearly in their hearts and hearing this positive feedback will be such a blessing. Take care from all of us at Bluebird Care
I have felt very confident with the care provided for my Dad. The carers have been kind professional and respectful taking care to build a rapport with my Dad so he feels comfortable and dignified being looked after. The agency has been extremely flexible around my parents’ needs and responsive to anything that arises. They have provided exactly what has been needed at very short notice and the communication has been excellent. This has been very reassuring at a time which has been difficult as we come to terms with my dad's... read more
Business response:
Thank you for your review and your lovely words. It means a lot to receive such positive feedback and I will pass on your lovely words to the team, as this will mean so much to them. Thank you for choosing Bluebird Care, It is a pleasure to support your Dad.
I found all the Bluebird staff looked after my brother with care and understanding over the last 2 years. In his final few weeks, he was treated with dignity and it was a great help to me that I knew he was in such good hands. How do you put a price on such good care, I think your staff were wonderful.
Business response:
Thank you David for your review, it means a lot to us to have such positive feedback. It was a pleasure to have cared for him and to have carried out his wish of remaining at home until the end. A true gentleman whose smile is missed by us all.
For nearly six weeks, carers from Bluebird cared for my terminally ill mother. They showed such skill and empathy for both Mum and ourselves. Nothing was too much trouble for the live-in carers and those who supported them. They also skilfully managed Mum’s complex medical needs and medication. The care managers were very supportive too. The carers quickly established a valuable rapport with Mum, giving her the reassurance and lovingkindness so needed by dying people. Their work was also a tremendous comfort to us and to Mum... read more
Business response:
Hello Chris, thank you for leaving a review and for your lovely words. It was our absolute pleasure to care for your mother in her last weeks. I’m so glad we were able to bring her home, just where she wanted to be. The team were very fond of her. I will ensure this feedback is passed on to all involved; they are such a great team, and I’m sure that knowing how you thought of them will make their day. Best wishes, from us all.
My 98 year old mother needed full time care in her own flat. I contacted Bluebird on a referral. They were proactive throughout, found a very good carer who understood my mother and took her role seriously. Bluebird responded to any issues, kept me posted and overall very satisfied with the service. I have recommended them to others.
Business response:
Thank you for taking the time to leave a review, it is appreciated. I’m so glad that your mothers experience was a positive one. It’s these lovely comments that keep us so motivated to continue doing what we are doing. I will personally pass them on to the team involved. It was a pleasure looking after your mother over the last year. On behalf of Bluebird Care Oxford, South and west Oxfordshire, I would like to wish her well as she settles into her new environment. All the very best.
After shortlisting several care providers for our father we selected Bluebird Care and have been very happy with the care they have delivered (which our family would rate at 4 Star ++). The absolute key for us though and why 5-star overall, is: 1. Bluebird's help (and that of their manager in particular) in navigating what is such an incredibly confusing and stressful process of linking GP and NHS services, Occupational Therapists, best practices for care etc. 2. Their reliability/consistency of care visits (after experienci... read more
Business response:
Thank you so much for your kind words, we aim to go the extra mile to ensure the right level of care is provided. It really means a lot to us that your family is so involved and we work well together to ensure your dad is cared for and has all the right things in place to be able to remain living at home.
The care I received while recovering from a traumatic injury combined the highest professionality and efficiency with (so importantly) great kindness and sensitivity. The care I received made a great difference for my psychological as well as my physical recovery.
Business response:
I’m grateful to you for taking the time to write this lovely review. Feedback, especially of this nature, is warmly received by our amazing team of Bluebirds, who strive daily to offer the professionalism, sensitivity and kindness you have described. Thank you for entrusting us with your care.
Frequently asked questions about Bluebird Care Oxford
How is Bluebird Care Oxford rated?
Bluebird Care Oxford has a 4.8 star rating with 115 reviews.
When is Bluebird Care Oxford open?
Bluebird Care Oxford is closed now. It will open at 8:30 a.m.