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Bluebird Care Oxford
- Home Health Care
- Oxford
About this business
Location details
Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My aunt has had Bluebird domiciliary care twice a day for over a year and we have been very pleased with the service. In September, my aunt had a fall, fortunately not too serious, however, she was left with significantly reduced mobility and we realised that she would need more care for a while. I helped my aunt research alternatives. Our first thought was Bluebird live-in care, but we looked at other services to compare them. In the end, we decided that the advantages of staying with Bluebird were clear: We knew how carefu... read more
Business response:
Thank you for the feedback. It makes such a difference to everyone in the team to hear their hard work is well received because our customers are at the heart of everything we do. We’re so pleased your aunt transitioned easily from hourly to live-in care and of course, we look forward to welcoming her back to a normal routine as soon as she is able. I’m also pleased to hear you’ve found value in OpenPASS as many of our customer’s family members who are unable to see them on a regular basis can take comfort in seeing our dail... read more
After my father's death in January 2018, my mother (who was then 91) struggled at home due to progressive Alzheimer's and deteriorating mobility. Bluebird Care initially provided a daily tea-time visit which was extremely helpful and reassuring as I lived 90 miles away. When Mum's condition deteriorated we arranged a full-time live-in carer in November 2018 from Bluebird Care. This arrangement continued until Mum died peacefully at home in August 2020. Over this time there were only two live-in carers, both of whom were supe... read more
Business response:
Thank you Martin for this lovely review, it is very much appreciated. It's lovely to hear from a family that Bluebird was able to be a big support in your mother's final years. I know I speak on behalf of both carers that lived with her when I say it was a privilege and a pleasure to have known her and to have been able to care for her as she wished, in her own home until the end. She will be greatly missed by the team. We wish you and your family all the best for the future.
Initially Mum just needed a weekly visit, which became four visits a week, which became twice daily visits. Some help with shopping, companionship, light household duties - but most importantly, a friendly and sympathetic visit each and every time, from Bluebird staff that genuinely always had her best interests at heart. Loved the app - to follow the visits virtually, and to offer reassurance that Mum was being fully supported. It's now time for more permanent full-time care and I would like to thank the Bluebird team for a... read more
Business response:
Thank you for the review and the lovely comments regarding your mums care. It was a pleasure to provide care for your mum, and we wish her all the best with full-time care.
We needed to provide daily domiciliary care (that quickly morphed into live-in care) for our father, who has various health challenges and our mother, who had just had a stroke. From the very first call, we were reassured that Bluebird was the right partner to provide care to our parents. We spoke directly to a Bluebird person who listened to our requirements and presented a well-considered care plan. To start with, Bluebird provided regular domiciliary visits to Dad that got him up and dressed in the morning, ensured he was... read more
Business response:
Dear Nick, thank-you for your kind words. We wish your father and your family all the very best. Take good care, Bluebird Care (West Oxfordshire).
When caring for my mother, with highly complex needs, became too much for me single-handed, it was such a relief to hand over her morning routine to the lovely carers from the Bluebird Witney team. They would arrive on time each morning, with friendly, cheerful conversation and encouragement, and complete the required tasks efficiently and respectfully. However disorientated Mum was, due to dementia, or weak and stiff due to Parkinson's, they made the start to her day, and mine, better. The administration was thorough and pr... read more
My husband received excellent service in every way from Bluebird and the carers were caring and first class.
I have been impressed and touched in equal measure by the kindness and professionalism shown to my mother by the Bluebird team. She was a very reluctant client and had the team not been so good-humoured, so sensitive to her needs and so 'human' in their response to her, she would never have agreed to accept care. As it was, 'Bluebird' became a source of great comfort for her and peace of mind for me. I cannot thank each and every one of them enough.
The staff are friendly and try to help in every way they can. They never make you feel bad about your illness and needing help.
Bluebird Care has been looking after an elderly lady for whom I have a Power of Attorney (financial and property) for twenty-one months, during which time their care and attention for her has always been of the highest standard. The individual carers are second to none in their field. Their humanity deserves the highest praise and admiration. Members of the office staff, back at base, cannot be faulted. They make everything run so smoothly and any enquiries are dealt with most efficiently. A big thank you to Bluebird Care.
Frequently asked questions about Bluebird Care Oxford
How is Bluebird Care Oxford rated?
Bluebird Care Oxford has a 4.8 star rating with 117 reviews.
When is Bluebird Care Oxford open?
Bluebird Care Oxford is closed now. It will open tomorrow at 8:30 a.m.