Bluebird Care Oxford

4.8

Home Health Care
Oxford

About this business

Healthcare Home Health Care

Location details

Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.8115 reviews

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J L

a year ago

Treated with care and interest. There was at times a slight problem with over-long gaps between visits. Overall very good.

Business response:

Thank you for sharing your feedback! We're glad to hear that you felt cared for and that your experience was overall positive. We apologise for the occasional longer gaps between visits and appreciate you bringing that to our attention. We'll work to improve in that area moving forward. Your input helps us to continue improving, All the best Bluebird Care Oxford

Rhian P

a year ago

The staff at Bluebird Care are fantastic. My mum has dementia and diabetes and has eyesight issues. I can't recommend them enough for the work and support they do. Very grateful to have had them. So thankful.

Business response:

Thank you so much for your kind words! We're truly honored to be able to support your mum and your family. It means the world to us to hear that you've had a positive experience with our team. We understand how important it is to have the right care and support, and we're grateful that we can be there for you. If there's anything more we can do in the future, please don't hesitate to reach out. All the best Bluebird Care Oxford

Michele B

a year ago

My mum has had Bluebird Care for 6 months and they have been polite and respectful during this time. Their app is really helpful. They have been charged with giving mum her evening medication and have been very reliable in this task.

Business response:

Thank you so much for your kind review! We're so glad to hear that Bluebird Care has been a reliable support for your mum over the past six months. It's wonderful to know that our team has been polite, respectful, and dependable, especially with such an important task as managing her evening medication. We're also happy to hear that the app has been helpful in making things easier for you. We truly appreciate your feedback and look forward to continuing to support your mum's care needs!

Rhian T

a year ago

I cannot rate Bluebird Care highly enough. Their support and compassion made a huge difference to me at a very difficult time, and their standard of care goes above and beyond. I am amazed at how much they care about the people in their charge. Would highly recommend.

Business response:

Thank you so much for this wonderful feedback which I will share with the teams. We are very happy that our support was so impactful in such a difficult time. Our teams are so passionate about making a difference and providing person-centred care. All the very best, Peter Slough; Director

C H

a year ago

All Bluebird Care carers were kind and helpful to my parents. They worked very hard all the time they were at the house. It was easy to contact the office, even at weekends. One small criticism is that carers often had to be shown how to work basic appliances. Perhaps more training could be given in this area.

Business response:

Thank you for taking the time to write this review. We all learned a lot from your father; he was a very intelligent man full of many life stories and once we had gained your mother's trust, we had fun in the most unusual of circumstances! It was our pleasure to care for your parents and both are very much missed by the team. We will take on board your comments about carers not being able to work basic appliances and look at how we can adapt and improve our training and shadowing processes moving forward. Sending our best wi... read more

Alan H

a year ago

The care that my wife had during April and the beginning of May was first-class. They were kind and considerate and gave excellent care throughout whilst maintaining a cheerful smile and attitude towards us both.

Business response:

Thank you for your lovely review, Alan, although we only knew you both for a short time, I'm so glad the Bluebird carers made a positive impact and were able to support you both in different ways. Take care and best wishes.

Emma S

a year ago

Bluebird provided excellent care for my aunt; carers always went above and beyond to make sure she was happy, well cared for and had all her needs met. My aunt was always happy and the excellent care she received meant that she was able to remain in her own home, with her cat, which was really important to my aunt. The carers knew her well, treated her as an individual, and always kept her best interests at the centre of everything they did.

Business response:

Thank you for taking the time to write this wonderful review. I will pass your comments on to the team personally as it really does mean a lot to them to hear this. We knew your aunt very well and took pride in caring for her and her lovely cat. It was a privilege getting to know her and to assist her with her care needs, and she will always have a place in our hearts. Our team strive to provide the best care possible and it's always so encouraging and motivating to receive such an amazing review. On behalf of Bluebird Care ... read more

Melanie M

2 years ago

We were lucky enough to have Bluebird arrange my Mum’s care during the last eighteen months of her life. She was a very independent woman, so the idea of a carer was at first difficult for her to entertain. But the care she received from Bluebird was great. As a family we felt totally supported and that our darling mum was always treated with the utmost respect and dignity. Bluebird spent time and thought matching her with the right carer, and her respite care was also top-notch. As a company Bluebird is great to deal with, ... read more

Business response:

Thank you so much for taking the time to complete a review. Feedback on our service is always appreciated and we are pleased that your experience of Bluebird Care Oxford, South and West Oxfordshire met your expectations. It was a pleasure to look after your mum, she will be remembered fondly by the live-in care team.

D F

2 years ago

We have been using Bluebird Care agency to look after Mum, who has severe dementia, for approximately two years. We have always found the staff to be kind and helpful and the carers are generally very good. They do their best to keep Mum happy, cared for and well.

Business response:

Thank you for taking the time to write this review. We are always grateful to our existing customers and their families for leaving a review whilst still using our services. The last two years have been our pleasure.