This profile has been claimed by the business owner or representative.
Bluebird Care Oxford
- Home Health Care
- Oxford
About this business
Location details
Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On behalf of my mother, I want to thank all the team at Bluebird for the most amazing service over the last three years. You were kind and understanding always. I know that she will miss the lovely team you have. You all became friends with her, and your support both emotional and physical, was a vital part of her well-being. I know times were awful in lockdown, but you never faltered. You went the extra mile for her and made the darker days seem so much better. Thank you from all of our family for what you did. I would reco... read more
Business response:
Dear Charlotte, thank you so much for taking the time to write this wonderful review. On behalf of the whole team, I would like to say that it has been our absolute pleasure to support your mother these last three years, and although we are sorry to see her go, we know how much she has wanted to move closer to you and think this is a really positive change for her. Our days are already much different without her. We wish her and you good health and happiness for the future. With kindest regards.
I can only congratulate Bluebird Care on the staff they have working for them. They are so respectful, courteous, warm and incredibly caring to both my parents. My parents now look forward to their visits and feel like their friends are visiting not just carers. I cannot recommend them enough. The office staff are fantastic too and are there to speak to you when needed. Thanks again for all you do.
Business response:
Your kind words and feedback will mean the world to the team in South Oxfordshire and I’m grateful to you for taking the time to share your experience with us. Your parents are thought of with the same fondness and every one of our Bluebirds enjoy visiting them. Thank you, to you and your parents for entrusting us with their care, it has been a pleasure.
As individual members of staff they work well. When reviewing them as a team their inconsistency sometimes becomes evident.
Business response:
Thank you for your feedback, I’m pleased to hear you are happy with your care team, and I have taken on board your comment regarding inconsistencies. This has been discussed with the management team and hopefully addressing the issue will enable us to make the necessary improvements moving forward.
The care and support given to my mum over the past 4 years have been excellent. The carers genuinely care and want to do their best, trying to encourage her even on difficult days, and managing to provide her with breakfast and medications. But the care goes way beyond the practical every day, as the management team is also committed to providing the best and safest support possible. I have really appreciated the support given to me which has always been reassuring, helping me to feel supported looking after my mum as her ne... read more
Business response:
Such a meaningful and thoughtful review, thank you so much. As I mentioned recently, we are so sorry to lose Mum as a customer, but we are happy in the knowledge that she will get the increased support she needs and deserves. We will also be sorry to part ways with you and your brother, who have both been a pleasure to work with over the years. As a team we are sad to see you all go, but should you ever need us again you know where we are. Sending love to Mum and best wishes to you all for the future.
For the first time, today, I saw an article in the local press, praising carers. This is long overdue, as the care, respect, patience and compassion offered by Bluebird Care staff is equal to any professional service and should be acknowledged as such. It doesn't matter which carer comes to help me with my custom-made garments, they make so light of their time during which we usually have a giggle, with each one of the staff you know anything that you discuss with them will be treated with the utmost confidentiality. To me, ... read more
Business response:
Thank you for your kind words, Joan, it means a lot to the team to hear such positive feedback. We aim to provide the best service possible and we have a wonderful care team who are passionate about their work.
Bluebird carers have looked after mum in the mornings and evenings over the last two years. They were all friendly, caring and respectful and never failed to turn up. Mum was extremely independent and the Bluebird carers allowed her to stay at home, which is where she wanted to be, right up until a few days before she passed away. We are so grateful to them.
Business response:
We were so pleased we were able to provide this service. All the carers were inspired by the energy and optimism your mum had and she was a pleasure to work with. Thank you for being a wonderful and supportive family.
We've had one principal live-in carer, who was so kind to my father. She was flexible, knowledgeable, well-trained and fun! We've also had several ladies who took over when she wanted a break. All were lovely. I can't say anything bad about any of them. The office ladies have also been extremely helpful during a difficult period with Dad. I'd recommend BlueBird without hesitation.
Business response:
Hello Sarah, Thank you for taking the time to leave a review. We are delighted that you feel our service deserves 5 stars across the board. We work hard to provide high-quality care and your father deserved nothing less. We all wish him well in his new care setting, we will miss both of you. Take care
I needed to find a little extra help for mum at home who is very independent but has started forgetting things. The carer has been visiting mum for 3 weeks now and it has given me great peace of mind to know someone kind is popping in to check on her, do any tasks she is struggling with and chatting to her I have found all the staff very professional and extremely customer-focused Thank you to everyone at Bluebird in Wallingford.
Business response:
Thank you, Lynn, for your lovely review. It’s nice to hear such positive comments about our South team and I will be sure to pass these on to those involved in Mum's care.
Not carers but family to me and mum and it was like this very quickly. Cannot say a bad word.
Business response:
It is with great appreciation that you have given us 5-stars for caring for your family member; this means so much for the team, thank you!
Frequently asked questions about Bluebird Care Oxford
How is Bluebird Care Oxford rated?
Bluebird Care Oxford has a 4.8 star rating with 115 reviews.
When is Bluebird Care Oxford open?
Bluebird Care Oxford is closed now. It will open at 8:30 a.m.