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Bluebird Care Oxford
- Home Health Care
- Oxford
About this business
Location details
Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience has been first-rate right from the first phone call. I was contacted immediately as to our requirements and wheels were out in motion. The care we have had from nearly all the carers, and supervisor, has been excellent. They care about the whole family, not just the person who they are looking after. They listen to your requests and go over and above in supporting the person - taking into account their needs and their interests. Two main carers supported my mum nine hours a day, 5 days a week - chatting with h... read more
Business response:
Thank you so much for your feedback. We cannot thank you enough for the kind words about the team at Bluebird Care West Oxfordshire. We are all very happy with your positive words and appreciate the time you took to write such a detailed review! May your Mother rest in peace.
Bluebird care transformed our lives, everyone was so kind and friendly, whilst being efficient and caring in everything they did. It was like a friend coming in and gently taking the worry off your shoulders. There was nothing they weren't prepared to help with. You can arrange the type of care package that suits your needs and if your needs change after a time they are able to adapt as needed. I would have no hesitation of recommending them to anyone, I wish I had known about them years ago. If you are feeling like things a... read more
Business response:
Thank you so much for taking the time to write this wonderful review. We are very grateful for your feedback and to know that the South team have made such a positive impact on yours and your brother’s life. I think it’s really important to work alongside a customer’s family and build relationships with all involved, as it was in this instance. The team were very fond of him, and you, and we miss you both! From all ‘the girls’, we wish you all the best for the future.
When looking at home care Bluebird Care was on the top of the list as I had heard so many positive things about them and felt that they would be the perfect company to offer the care that was needed for my friend. From the initial point of contact Bluebird Care has been exceptional, they are efficient and communicate with clarity in all matters. The assessment and the care package was established promptly. Supportive from the onset and management skills, communication and professional help has been invaluable. The carers are... read more
Business response:
Thank you for your lovely feedback. The manager and her team will be pleased to receive it. We are so privileged to have such a wonderful team and we're glad that you and your friend had such a positive experience. Thanks again for taking the time to share it with us.
My aunt has had Bluebird domiciliary care twice a day for over a year and we have been very pleased with the service. In September, my aunt had a fall, fortunately not too serious, however, she was left with significantly reduced mobility and we realised that she would need more care for a while. I helped my aunt research alternatives. Our first thought was Bluebird live-in care, but we looked at other services to compare them. In the end, we decided that the advantages of staying with Bluebird were clear: We knew how carefu... read more
Business response:
Thank you for the feedback. It makes such a difference to everyone in the team to hear their hard work is well received because our customers are at the heart of everything we do. We’re so pleased your aunt transitioned easily from hourly to live-in care and of course, we look forward to welcoming her back to a normal routine as soon as she is able. I’m also pleased to hear you’ve found value in OpenPASS as many of our customer’s family members who are unable to see them on a regular basis can take comfort in seeing our dail... read more
After my father's death in January 2018, my mother (who was then 91) struggled at home due to progressive Alzheimer's and deteriorating mobility. Bluebird Care initially provided a daily tea-time visit which was extremely helpful and reassuring as I lived 90 miles away. When Mum's condition deteriorated we arranged a full-time live-in carer in November 2018 from Bluebird Care. This arrangement continued until Mum died peacefully at home in August 2020. Over this time there were only two live-in carers, both of whom were supe... read more
Business response:
Thank you Martin for this lovely review, it is very much appreciated. It's lovely to hear from a family that Bluebird was able to be a big support in your mother's final years. I know I speak on behalf of both carers that lived with her when I say it was a privilege and a pleasure to have known her and to have been able to care for her as she wished, in her own home until the end. She will be greatly missed by the team. We wish you and your family all the best for the future.
Initially Mum just needed a weekly visit, which became four visits a week, which became twice daily visits. Some help with shopping, companionship, light household duties - but most importantly, a friendly and sympathetic visit each and every time, from Bluebird staff that genuinely always had her best interests at heart. Loved the app - to follow the visits virtually, and to offer reassurance that Mum was being fully supported. It's now time for more permanent full-time care and I would like to thank the Bluebird team for a... read more
Business response:
Thank you for the review and the lovely comments regarding your mums care. It was a pleasure to provide care for your mum, and we wish her all the best with full-time care.
We needed to provide daily domiciliary care (that quickly morphed into live-in care) for our father, who has various health challenges and our mother, who had just had a stroke. From the very first call, we were reassured that Bluebird was the right partner to provide care to our parents. We spoke directly to a Bluebird person who listened to our requirements and presented a well-considered care plan. To start with, Bluebird provided regular domiciliary visits to Dad that got him up and dressed in the morning, ensured he was... read more
Business response:
Dear Nick, thank-you for your kind words. We wish your father and your family all the very best. Take good care, Bluebird Care (West Oxfordshire).
When caring for my mother, with highly complex needs, became too much for me single-handed, it was such a relief to hand over her morning routine to the lovely carers from the Bluebird Witney team. They would arrive on time each morning, with friendly, cheerful conversation and encouragement, and complete the required tasks efficiently and respectfully. However disorientated Mum was, due to dementia, or weak and stiff due to Parkinson's, they made the start to her day, and mine, better. The administration was thorough and pr... read more
My husband received excellent service in every way from Bluebird and the carers were caring and first class.
Frequently asked questions about Bluebird Care Oxford
How is Bluebird Care Oxford rated?
Bluebird Care Oxford has a 4.9 star rating with 108 reviews.
When is Bluebird Care Oxford open?
Bluebird Care Oxford is closed now. It will open at 8:30 a.m.