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Bluebird Care Oxford
- Home Health Care
- Oxford
About this business
Location details
Church Mission Society, Watlington Rd, Oxford, OX4 6BZ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we needed carers for my terminally ill mother-in-law, from the first point of contact everything was dealt with efficiently and smoothly. They have all shown kindness, compassion and understanding. Nothing is too much trouble. They have been our rock when we have had nowhere else to turn to for help and advice. I would not hesitate in recommending them. They are an amazing group of lovely people doing a difficult job and I could never praise them highly enough. My mother-in-law loves them all, they make her smile and sh... read more
Business response:
We have all enjoyed caring for your Mother-in-law, she was a delight to look after and such a bubbly lady, she will be missed by the team but not forgotten. Thank you for the review with such kind words about the ladies from Bluebird Care. They have enjoyed looking and helping your family at this sad time. May she rest in Peace.
Having made many calls following my mother’s hospitalisation, Bluebird Care Oxford, South & West Oxfordshire immediately came across to me from the initial phone call with the excellent live-in care manager, as properly understanding my mother’s care was a requirement. I couldn’t have expected anything more from the initial live-in carer, Bluebird Care Oxford, South & West Oxfordshire management experience made the choice of carer very easy. Bluebird Care Oxford, South & West Oxfordshire carried on providing a very high stan... read more
Business response:
Thank you for your kind words, I appreciate you taking the time to share your Bluebird experience. I am very pleased to hear how much you felt the team supported your mother over the last few months, reading your words makes me very proud of the great team of carers we have. I know I speak on behalf of the carers when I say It was a privilege and a pleasure to support your mother in accordance with her wishes. Thank you again for your valuable feedback and recommendation I wish you and your family all the best.
Bluebird gives a first-class service all the staff are well trained, helpful always ready to go the extra mile to please I would recommend them to anyone.
Business response:
Thank you so much for taking the time to write this review. I know the team are really enjoying working with you and are looking forward to many more visits in the future! Thank you for choosing Bluebird Care.
I cannot commend highly enough the services Bluebird have provided for us. Bluebird have provided top-quality care which has supported me and guided me throughout my husband's decline. Even better than that our carer has commanded his respect and friendship and trust - and mine. Nothing is too much trouble, she works so hard and is so patient and kind and understanding I do not know what we would do without her. Her sense of humour lightens our day and believe it or not we actually have a laugh. She is a shoulder for me to w... read more
Business response:
Thank you for your wonderful feedback. These are very encouraging words for the team, it is very thoughtful of you to appreciate the carers efforts and to recognize the dedicated work within your family that the carers are still doing to support you and your Husband, Bluebird Cares aim is to provide the highest quality of care and I’m so happy to read this is what you are receiving.
Our experience has been first-rate right from the first phone call. I was contacted immediately as to our requirements and wheels were out in motion. The care we have had from nearly all the carers, and supervisor, has been excellent. They care about the whole family, not just the person who they are looking after. They listen to your requests and go over and above in supporting the person - taking into account their needs and their interests. Two main carers supported my mum nine hours a day, 5 days a week - chatting with h... read more
Business response:
Thank you so much for your feedback. We cannot thank you enough for the kind words about the team at Bluebird Care West Oxfordshire. We are all very happy with your positive words and appreciate the time you took to write such a detailed review! May your Mother rest in peace.
Bluebird care transformed our lives, everyone was so kind and friendly, whilst being efficient and caring in everything they did. It was like a friend coming in and gently taking the worry off your shoulders. There was nothing they weren't prepared to help with. You can arrange the type of care package that suits your needs and if your needs change after a time they are able to adapt as needed. I would have no hesitation of recommending them to anyone, I wish I had known about them years ago. If you are feeling like things a... read more
Business response:
Thank you so much for taking the time to write this wonderful review. We are very grateful for your feedback and to know that the South team have made such a positive impact on yours and your brother’s life. I think it’s really important to work alongside a customer’s family and build relationships with all involved, as it was in this instance. The team were very fond of him, and you, and we miss you both! From all ‘the girls’, we wish you all the best for the future.
When looking at home care Bluebird Care was on the top of the list as I had heard so many positive things about them and felt that they would be the perfect company to offer the care that was needed for my friend. From the initial point of contact Bluebird Care has been exceptional, they are efficient and communicate with clarity in all matters. The assessment and the care package was established promptly. Supportive from the onset and management skills, communication and professional help has been invaluable. The carers are... read more
Business response:
Thank you for your lovely feedback. The manager and her team will be pleased to receive it. We are so privileged to have such a wonderful team and we're glad that you and your friend had such a positive experience. Thanks again for taking the time to share it with us.
My aunt has had Bluebird domiciliary care twice a day for over a year and we have been very pleased with the service. In September, my aunt had a fall, fortunately not too serious, however, she was left with significantly reduced mobility and we realised that she would need more care for a while. I helped my aunt research alternatives. Our first thought was Bluebird live-in care, but we looked at other services to compare them. In the end, we decided that the advantages of staying with Bluebird were clear: We knew how carefu... read more
Business response:
Thank you for the feedback. It makes such a difference to everyone in the team to hear their hard work is well received because our customers are at the heart of everything we do. We’re so pleased your aunt transitioned easily from hourly to live-in care and of course, we look forward to welcoming her back to a normal routine as soon as she is able. I’m also pleased to hear you’ve found value in OpenPASS as many of our customer’s family members who are unable to see them on a regular basis can take comfort in seeing our dail... read more
After my father's death in January 2018, my mother (who was then 91) struggled at home due to progressive Alzheimer's and deteriorating mobility. Bluebird Care initially provided a daily tea-time visit which was extremely helpful and reassuring as I lived 90 miles away. When Mum's condition deteriorated we arranged a full-time live-in carer in November 2018 from Bluebird Care. This arrangement continued until Mum died peacefully at home in August 2020. Over this time there were only two live-in carers, both of whom were supe... read more
Business response:
Thank you Martin for this lovely review, it is very much appreciated. It's lovely to hear from a family that Bluebird was able to be a big support in your mother's final years. I know I speak on behalf of both carers that lived with her when I say it was a privilege and a pleasure to have known her and to have been able to care for her as she wished, in her own home until the end. She will be greatly missed by the team. We wish you and your family all the best for the future.
Frequently asked questions about Bluebird Care Oxford
How is Bluebird Care Oxford rated?
Bluebird Care Oxford has a 4.8 star rating with 115 reviews.
When is Bluebird Care Oxford open?
Bluebird Care Oxford is closed now. It will open at 8:30 a.m.