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Bluebird Care Portsmouth
- Home Health Care
- Portsmouth
About this business
Location details
70 London Rd, North End, Portsmouth, PO2 0LN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone has helped my mum in a professional and caring way. The staff have been great at organising things and been flexible to her needs and changing circumstances. I would recommend Bluebird to help your family member.
Business response:
Thank you for these kind words, we hope to continue with supporting your mum on her care journey.
My dad needed extra help at home, as at 92, he has started to struggle. One lady was nominated to be our (dad, my sister and myself) link care supervisor and advisor. We met during August to discuss a care package and start date. My dad liked her straight away, and very quickly, a humorous banter was taking place. Everything was explained in detail about Bluebird Carers. Therefore, a date of start of care was set for September. Today, Dad had his visit with our nominated carer and her partner - very kind, thoughtful and pati... read more
Business response:
The biggest caveat to get it right is to get this connection with whoever we look after. I am pleased our team is even taking a shine to the cat! Hopefully, you will feel comfortable with our service.
When a family member has a health crisis, it is an extremely stressful time. From the moment I contacted the Bluebird team, they listened closely to our situation and immediately started coming up with ways they could work with us to secure my dad's well-being. Being listened to and offered solutions meant the world to me, as I live five hours away from my father. Dad received a comprehensive care assessment on Monday, and the team were able to start making daily visits on Thursday. Everything's worked like clockwork. Bluebi... read more
Business response:
Thank you for this enormous great feedback. We know this team will support you in this care journey so you feel your father is in trusted hands.
Bluebird Care have been providing support to our family for a good few years; first of all for Dad and now for Mum. The managers are very responsive to Mum's various needs and also act in a proactive way to help her, which boosts her confidence and which in turn helps the family. They choose their staff carefully, who are trained to a high standard, work very hard and are always very kind. Our family has full confidence in Bluebird! Thank you!
Business response:
It is great to hear you are happy with our care services. We hope to continue to support you satisfactorily.
I arranged for Bluebird Care to provide support for my dad a couple of months ago. He has had other agencies in the past and always complained they were rushing around and leaving early. This has never been an issue with Bluebird Care. Bluebird Care has been brilliant, really responsive to my dad's needs and has taken the time to make my dad see the benefit of them coming around. I highly recommend them.
Business response:
Thank you for your kind review. We hope to continue to deliver a high-care quality service.
Excellent service. Very nice to deal with a local company which meets my needs.
Business response:
It is great to hear you are happy with our live-in care services. We hope to continue to support you satisfactorily.
I am pleased to be able to say that I have been very satisfied with the care provided so far. The carers have been professional, respectful and friendly. This has allowed us to build a positive and successful relationship which has inspired confidence in the service provided.
Business response:
It is always great to get such positive feedback, the manager and her team go beyond their call of duty to ensure that we execute what we promise.
Might I suggest that when a man is coming in, we could be advised? Friday was a very different day as I had two policemen here, but all was well. They did ask me if I was expecting a man to call, and I said no. They went outside to meet him - I'm sure he was surprised.
Business response:
In general, the teams do call if it is a change in the roster. We do send all our customer rosters, and you can check yourself if there is someone you do not know.
Carers are always pleasant, cheerful and well-attired. Consideration to details of need are excellent as is an appropriate and effective level of support in terms of advice.
Business response:
Thank you for these kind words. Our teams often go above and beyond, and we hope to keep people longer in their own homes.
Frequently asked questions about Bluebird Care Portsmouth
How is Bluebird Care Portsmouth rated?
Bluebird Care Portsmouth has a 4.8 star rating with 52 reviews.
When is Bluebird Care Portsmouth open?
Bluebird Care Portsmouth is closed now. It will open on Monday at 8:30 a.m.