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Bluebird Care Portsmouth
- Home Health Care
- Portsmouth
About this business
Location details
70 London Rd, North End, Portsmouth, PO2 0LN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When a family member has a health crisis, it is an extremely stressful time. From the moment I contacted the Bluebird team, they listened closely to our situation and immediately started coming up with ways they could work with us to secure my dad's well-being. Being listened to and offered solutions meant the world to me, as I live five hours away from my father. Dad received a comprehensive care assessment on Monday, and the team were able to start making daily visits on Thursday. Everything's worked like clockwork. Bluebi... read more
Business response:
Thank you for this enormous great feedback. We know this team will support you in this care journey so you feel your father is in trusted hands.
Bluebird Care have been providing support to our family for a good few years; first of all for Dad and now for Mum. The managers are very responsive to Mum's various needs and also act in a proactive way to help her, which boosts her confidence and which in turn helps the family. They choose their staff carefully, who are trained to a high standard, work very hard and are always very kind. Our family has full confidence in Bluebird! Thank you!
Business response:
It is great to hear you are happy with our care services. We hope to continue to support you satisfactorily.
I arranged for Bluebird Care to provide support for my dad a couple of months ago. He has had other agencies in the past and always complained they were rushing around and leaving early. This has never been an issue with Bluebird Care. Bluebird Care has been brilliant, really responsive to my dad's needs and has taken the time to make my dad see the benefit of them coming around. I highly recommend them.
Business response:
Thank you for your kind review. We hope to continue to deliver a high-care quality service.
Excellent service. Very nice to deal with a local company which meets my needs.
Business response:
It is great to hear you are happy with our live-in care services. We hope to continue to support you satisfactorily.
I am pleased to be able to say that I have been very satisfied with the care provided so far. The carers have been professional, respectful and friendly. This has allowed us to build a positive and successful relationship which has inspired confidence in the service provided.
Business response:
It is always great to get such positive feedback, the manager and her team go beyond their call of duty to ensure that we execute what we promise.
Might I suggest that when a man is coming in, we could be advised? Friday was a very different day as I had two policemen here, but all was well. They did ask me if I was expecting a man to call, and I said no. They went outside to meet him - I'm sure he was surprised.
Business response:
In general, the teams do call if it is a change in the roster. We do send all our customer rosters, and you can check yourself if there is someone you do not know.
Carers are always pleasant, cheerful and well-attired. Consideration to details of need are excellent as is an appropriate and effective level of support in terms of advice.
Business response:
Thank you for these kind words. Our teams often go above and beyond, and we hope to keep people longer in their own homes.
We are very happy with the service we get. Everybody who came has been very friendly and happy, always do a lot of what I need doing depending on their time, it's working out very well. We have people come at the weekend they can see if we need anything e.g medical they can call for us. Thanks to all of the wonderful people and service.
Business response:
Thank you for your kind remarks, and we hope to continue our high standard of care.
I would fully recommend Bluebird Care, they looked after my 86 year old mum in her own home for nearly 3 years, visiting 3 times a day. They gave me peace of mind as I live over an hour away and on a few occasions, they were able to be with my mum when she had a fall and waited for me to arrive. They went over and beyond their care duties.
Business response:
Thank you for your kind comments. It is pleasing to hear you feel supported by our team.
Frequently asked questions about Bluebird Care Portsmouth
How is Bluebird Care Portsmouth rated?
Bluebird Care Portsmouth has a 4.7 star rating with 50 reviews.
When is Bluebird Care Portsmouth open?
Bluebird Care Portsmouth is closed now. It will open tomorrow at 8:30 a.m.