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15-17, 15-17 West St, Reigate, RH2 9BL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was the first review, my dad found the overall experience was excellent. Family are also very pleased with the support he is receiving.
Business response:
Hi Sue, Thank you for taking the time to leave us a fantastic review. We're so pleased to hear that your experience for your dad was excellent. Thank you for the amazing review, Lauren
Delighted with the service that my dad received over the last 18 months. Very caring people. Whilst my 95-year-old Dad was the client, they were also very considerate to my 96-year-old mum. I would happily recommend them.
Business response:
Hi Mark, Thank you for taking the time to leave us a fantastic review. We're pleased to hear that you found our team to be caring and able to assist your dad. Many thanks, Lauren
What a relief to find Bluebird Care Reigate! My mum has been met with kindness and respect by every single one of their staff so far. They are friendly, efficient and flexible. I have also been made to feel part of an open and understanding team working towards the same goal, and therefore feel hugely supported myself. We were assigned a different care company on discharge from hospital so sadly know that not all care companies are alike. Congratulations and a heartfelt thank you to the Reigate team - long may our partnershi... read more
Business response:
Thank you so much for your kind words. We are so pleased that we have been able to make a positive difference.
Bluebird has been providing support for over a year and has played a major part in improving my health. The team responsible for my care have provided both physical care and encouragement by concentrating on the progress made, and practical advice on how to deal with the limitations I have following a stroke. The carers are superb, and they have stopped me from falling into depression with their positive attitude and good humour. I cannot praise the whole Reigate team enough for their support, and I would recommend them to a... read more
Business response:
Thank you so much for your kind words. We are proud to be part of your recovery and assist with daily life.
The manager and the team of carers have been superb in every respect. We asked for help at short notice and they provided a well organised and prompt response to our mum's needs. The carers clearly listened carefully to mums wishes and respected them. We could not have wished for better.
Business response:
Thank you for taking the time to leave a review. We really appreciate the positive feedback and will share your review with our team.
So far we have been extremely happy with the care that my father has received. He has a carer visit once a day for an hour. All of the carers have been very good and helpful and have been diligent to raise any concerns or issues if they have noticed them. My father has particularly enjoyed the visits from his main carer who he gets on very well with and feels is excellent. Not only does he help my father with showering, and getting up and taking his medications etc but he also makes him laugh and engages with him so that my ... read more
Business response:
Hello Sue, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us! Thank you for the amazing review, Scarlett Cabrini
I cannot thank Bluebird Care (Reigate) enough for their support during the last months of my father's life. Whilst he was well they brought a smile to his face on every visit and took the strain off myself and my mother so that we could relax and enjoy our time with him. The team were happy, hardworking and knowledgeable and we felt very confident in them. The visits were flexible and always punctual and the office support was brilliant, always checking things were as we wanted them. Later in the last days of his life, they ... read more
The care provided to my wife has been of the highest standard with kindness, skill, and attention to detail being of the highest order. Help in cleaning my wife's bedroom, laundry, and general cleaning have been thorough, while every opportunity is offered to make life easier.
My mother was cared for at home by the Bluebird Care Reigate team until her end of life. She got to know the staff earlier in the year 2020 when she was first discharged from hospital and in much better heath. They helped her during the following months and during the difficulties of Covid lockdown. When she became unwell later in the year and frail at the end of her life all the staff provided care that was empathetic, kind and so caring. They gave her dignity as she got weaker and cared for her professionally and with kind... read more
Business response:
Thank you for leaving such a wonderful review. We will be sure to pass your comments on to the Bluebird Care Reigate team. It was a great pleasure to provide care to your Mother, she was such a beautiful person and touched our hearts and will be missed by all the Bluebird Care Reigate team. We wish you and your family all the best for the future.
Bluebird Care Reigate has a 4.6 star rating with 60 reviews.
Bluebird Care Reigate is closed now. It will open tomorrow at 8:30 a.m.