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15-17, 15-17 West St, Reigate, RH2 9BL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been using Bluebird Care Reigate for morning care for my mother and the experience has been faultless. All the ladies have been kind and considerate and excellent with the care they provide. My mother might not be the easiest to deal with, but she has nothing but praise for her ladies. We have started 3 nights a week care as well and that has been very successful. It is wonderful for us to know that Mum has the best care she can have, and the Bluebird ladies provide the same level of care that we do. We have tried ot... read more
Business response:
Thank you for taking the time to leave us this lovely review. The Bluebird Care Reigate team takes pride in providing an excellent customer experience while keeping people safe and happy in their home. We will be sure to pass along your comments to the Bluebird Care Reigate team.
Mum's care is good. There are some differences between the cooking of carers and what they cook. However, this can be sorted out with regular reviews which are really helpful. Overall the service is good and it obviously enables Mum to stay at home.
Business response:
Thank you for taking the time to leave a wonderful review on our services that we provide to your mum. We will be sure to pass your comments on to our Bluebird Care Reigate team.
My aunt is very happy with the service she receives from the carers and enjoys their visits. They are sympathetic and understanding of her needs and are professional in their duties. As my aunt suffers from anxiety, she greatly appreciates it when Bluebird calls her to let her know if a carer is going to be late. It is reassuring for me to know that I can get hold of Bluebird at any time, out of hours included, if an issue arises concerning my aunt's wellbeing. I also find it very helpful having access to the app, so I can s... read more
Business response:
Thank you for taking the time to leave a lovely review on the service we provide to your Aunt. We will be sure to pass your comments on to our Bluebird Care Reigate team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
When something/somebody excels it is truly difficult to explain in words, but here goes. From the first visit, we felt Bluebird were not just interested in my late husband, but also me, the family and even our dog. Every single carer was kind, polite, courteous, professional. Nothing was too much trouble. They were able to cope with my hubbie and became great confidants. They were here twice daily and I can honestly say they were far more than carers. Their caring attitude to a very macho man - they had him eating out of the... read more
Business response:
Thank you for leaving such a wonderful review about Bluebird Care Reigate. The carers loved coming to visit you and your hubbie and we will share all your lovely comments with the Bluebird Care Reigate team, and it was a great pleasure to provide care for him and will be missed by all the team. We wish you all the best for the future.
My mother has been a client of Bluebird for a few years now and is very happy with them. Some carers are better than others but some are excellent and go out of their way to assist mum with extra tasks which really helps her. She has got used to different carers but obviously has her favourites and generally, they are the ones that are put on her weekly rota. Overall I would recommend Bluebird.
Business response:
Thank you for taking the time to leave a wonderful review on our services that we provide to your mother. We will be sure to pass your comments on to our Bluebird Care Reigate team, and it is a pleasure to provide care to your mother.
The overall experience has been very good, Bluebird Reigate have been excellent to deal with. They have provided good, reliable care for my dad, and been very helpful on the telephone. I would definitely recommend them.
Business response:
Thank you for taking the time to leave such a lovely review of the services we provide. We will be sure to pass your comments on to our Bluebird Care Reigate team, and it is a pleasure to provide care and support to your Dad.
Bluebird are very reliable and the carers are so friendly and helpful. The office team are always polite, friendly and help. It’s all very professional. I would recommend this care company to anyone who needs care for someone.
Business response:
Thank you for leaving such a wonderful review. We will be sure to pass your lovely comments on to our Bluebird Care Reigate team.
I have been a client for 2 and a half years and have been extremely satisfied with the care I have received. Carers are caring and professional. Friendly and knowledgeable in their dealings, approach and attitude.
Business response:
Thank you for leaving such a wonderful review. We will be sure to pass your comments on to our Bluebird Care Reigate team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Outstanding support and care. Kind, friendly carers able to deal with sensitive situations. Helped us so much and looked after all the family during very difficult times. Treated Mum as an individual and made her feel valued. Thank you all so much, so appreciated.
Business response:
Thank you for leaving such a wonderful review. We will be sure to pass your comments on to our Bluebird Care Reigate team, and it is a pleasure to provide care for your Mum. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Bluebird Care Reigate has a 4.6 star rating with 60 reviews.
Bluebird Care Reigate is closed now. It will open tomorrow at 8:30 a.m.