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bluefrog Rollup
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I paid $100 for a sales pitch towards a new water softener. All I wanted was for him to fix the leak on the fitting going to the tank. He tried to convince me I needed a new water softener from them which was $2100. I feel if he couldn't fix it they should have told me once I gave them the type of softener I had. Pretty expensive visit.
Business response:
Thank you for taking the time to write a review, Maryann. We are sorry you feel your service was not satisfactory. Our staff at bluefrog Plumbing and Drain make every effort to communicate each step throughout the job process. We certainly do not want anyone to feel pressured into any purchases you feel you do not need at the time. I hope you will give us another chance to prove to you that we are a business that is for the client and to show you that we operate with the utmost integrity and honor in our industry. Have a gre... read more
They said that the line was fixed, but it wasn't. They charge 423.00 for a line that wasn't fixed and when my son called them back they said the total amount would be 3100.00 but he never stopped the leak
Business response:
Thank you for your review of our company. bluefrog Plumbing+Drain works very hard in ensuring great customer service, especially during an emergency situation, such as yours. Of course, we guarantee, emergency repair that reveals a larger issue is refunded toward the larger scope of work required. We deeply regret that you do not feel your experience was exceptional and did not decide to move forward with us. We continue to offer our assistance to bring satisfaction to you regarding your position on the service we provide. T... read more
Prompt, Rick very helpful. Once all was completed (x3), worked great.
Business response:
Thank you very much for your review. Your thoughts are very important to us. bluefrog Plumbing+Drain will always be available to assist you with any plumbing repairs you may need. We hope your experience of service, regarding your sink installation, is a testimony to our customer service. Thank you again! Have a great day!
Frequently asked questions about bluefrog Rollup
How is bluefrog Rollup rated?
bluefrog Rollup has a 4.8 star rating with 5,649 reviews.
When is bluefrog Rollup open?
bluefrog Rollup is closed now. It will open tomorrow at 9:00 a.m.