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bluefrog Rollup
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a small drip emitting from the showerhead and called them. Was told it would be $55 just to look at the issue and diagnose the problem and if hired, the $55 would be included in the total repair cost. Wanted almost $600 and said they would need to replace the shower fixture (which was replaced 3 months prior BRAND NEW from a different plumber). I told them I could not afford that. Was asked how much was I looking to spend (which I took as them trying to work with me), and I told them I was expecting maybe $150 because it... read more
Bad quality of work, the expensive price quoted, cheap materials used, was promised to have same water pressure, received half of the original water pressure after work completed, despite telling many times to fix the pipe issue, no care was shown to correct it, during backfill, the garden irrigation pipes were broken as they were not careful with stomping, had to hire people afterward to fix it, the company never called back to review the project satisfaction.
The water is still leaking. The problem still has not been resolved.
Bad attitude.
The bid was more than 2X competition. This was for an undermount sink replacement and replacement of a faucet/disposal (Labor only). Not competitive. Person bidding work was on time and courteous.
Business response:
We appreciate the feedback. Based on our communication you did not have the sink installed by a licensed plumbing company rather you used a counter company which is an unlicensed and unregulated industry so their cost to do business is far less than needed to meet the stringent requirements for plumbers in the state of Texas.
The cost was extreme for the job. I did agree to get it done and they did a good job. Discussing the cost with the owner he did agree to return a portion of a membership I did not know was a part of the cost. Your organization was part of the cost which I was told was $65.00 to him and any others you gave the lead to. I will handle future needs differently.
Business response:
I am sorry you felt the price was high, I think if you shop other plumbing companies, you will find we are competitively priced. Very few owner would follow up on a small job but we value each and every customer we serve regardless the size of the job!
The concrete work was unacceptable, but they came back and fixed it when I complained. They also left trash and chunks of concrete in my yard.
I got charged full price $285, even though they did not have to use the sneak, jiggling the camera removed the clog. They got here first so I hired them, but the next guy was going to charge only $185. I made a note not to hire them again.
Business response:
Our price for clearing the drain also include a camera evaluation which most companies to not tell you until they get there and collect the first part. It is important to have the camera evaluation to see if there are roots or other problems causing the backup to permeant fixes can be made to prevent recurring problems and associated costs.
He was too forward with no compassion towards his work quick to use profanity and had a bad experience with the gentleman no means to solve what was going on and what they have done
Frequently asked questions about bluefrog Rollup
How is bluefrog Rollup rated?
bluefrog Rollup has a 4.8 star rating with 5,649 reviews.
When is bluefrog Rollup open?
bluefrog Rollup is open now. It will close at 6:00 p.m.