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bluefrog Rollup
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trent came out and used the snake. When finished, he showed me the snake, saying it is mud from a broken pipe. There was no mud, just stuff marks. He then ran the camera, and we could not see any broken pipe nor mud. He went as for as to wrote it in his conclusion that it is clogged by mud. The reason he lied was to offer me an 8,000.00 job to dig under the house to repair a pipe that is not broken. He proceeded to offer me financing. When I asked him for a copy of the camera footage, he said yes, but after I paid him, he to... read more
The good is, they were definitely professional and reliable the bad is they?re kind of expensive for what they do. For example, I asked them to come out to fix a water heater and they came out there and saw that there was no outlet for the water heater and they charge me $250 just to say that there was no outlet there. seems a bit excessive for doing nothing. i would understand like a $75 trip fee but anyways I imagine your other fees are probably that high as well. Anyways, I can?t tell you if they have a good service or qu... read more
they should explain the service before taka it.
Paid Bluefrog Plumbing over $800 to locate a water leak. Although they never found the leak, they cut a large hole in my bathroom wall that I now have to pay someone to repair. It appears their business model is to get the plumber out to the job, do some minor work, regardless of if it solves the problem or not and bill you for the work you didn't need in the first place. Also, I had to pay upfront before they did anything. The next work day I hired a professional Master plumber and he found the leak within 30 minutes. Becau... read more
This company didn't provide repair options to me, instead, technician only suggested me to pay big money to replace the whole pipes for the house.
They selected the date and time based on their availability. Then failed to show up. Called one hour after scheduled time seeking to reschedule and I declined. They stated it was due to COVID but the appointment was for 1 pm and they did have issue until then to notify me in advance. Do not think they were truthful and only attempting to avoid bad review. Will never use or recommend them or Angi.
Business response:
I apologize for your experience, staffing and scheduling issues due to illness is no excuse even if they lead to us having to make a last-minute decision that impacted your appointment. Again, I apologize and I hope you have your plumbing issue resolved. - Bluefrog Plumbing.
Scratched hardwood flooring and damaged hardwood stairs from moving the water heater upstairs. They said they were going to repair it but never heard back from them. Would not recommend.
Spent about $500 per hour to get water Main repaired. When I asked if the repairman would replace the spigot handle which had sheared during the freeze and was part of the same line, he said no. ?It wasn?t part of the quote?. The company was very aware that I was diabetic and would need to eat something at noon. At 1205 I came out and told the repairman that I would be back from Subway in 15 minutes. He said that he would be done in 5 minutes so I shouldn?t go. I didn?t. He did not approach me with the paperwork until 1230. ... read more
Eh.
Frequently asked questions about bluefrog Rollup
How is bluefrog Rollup rated?
bluefrog Rollup has a 4.8 star rating with 5,649 reviews.
When is bluefrog Rollup open?
bluefrog Rollup is open now. It will close at 6:00 p.m.