This profile has been claimed by the business owner or representative.
BLVD Moving
- Self Storage
- Chatsworth, CA
About this business
Location details
21622 Plummer St, Chatsworth, CA, 91311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | 7:00 a.m. to 5:00 p.m. |
Hired this company to move my girlfriend from Los Angeles to New York. The story and the price changed at every phone call, items were broken, and they stole our 70" Samsung TV and offered a settlement of $36 for it. Horrible company. Scam. Buyer BEWARE! Do not use this company for your move. They cannot be trusted. Scammers and crooks.
Business response:
Hello Louie, This is Cecilia in customer care, if you can provide me with your order number I can further assist you in getting this resolved. Thank you and have a great day.
They split the load because they sent a small moving van by mistake. Added another van and trucks left the same day just hours later. First van arrived on schedule second van has not arrived after three weeks. First driver demanded cash not the bank certified check we offered. We have no idea where our possessions are nor a delivery date. Unacceptable delay for delivery.
Business response:
Hi Mary, We have been in contact with Mr. **** and we are assisting him with the process of How to File a Claim as is listed on the contract.
Forced me to pay and sign papers before I could get my stuff back, and refused to reduce the bill according to their policies on late deliveries and broken/lost items. Broken $*** cello Missing ps5 2 Missing sound systems Held onto evidence concerning a **** investigation.
Business response:
Hi Nicholas, We have contacted you by phone and explained the Claims process, and send you all the information. Please call customer care if you have any questions.
I was quoted $1500.00, when the date of moving came, the movers changed it $10,000. I only wanted my bed,refrigerator and clothes. Then I asked if only my clothes came the price went back to $1500.00. Then when they finally delivered my items, the movers damaged my yard and I have been calling every day to see when they'd rectify this issue and no one has responded. Please advise.
Business response:
Hi Antonia, this is Cecilia with customer care. Usually when the price goes up at pick up is because the size of the move probably it was more than what the estimate was. As per the damage in your yard, I believe you had sent an email to the wrong email address, as we spoke earlier on the phone I will follow up with you.
this mover company trhey fail to porvid the job base on contract that i have with them , they charge me and they fail to complite the job and forgeor fake my signature on the finikal copmay and know i cant get moeny back by visa and not only they damage my item they left me hange with out any support, i tried to dispute the charge , but visa saying that they have doument that show i agree to final drop off , i am hgetting frushtated and lefr in side with no service that was done this comapny theyt do fake promiss fake signat... read more
Business response:
Hi Reza, I hope you are having a great day. I have seen your file and everything looks correct, As listed on your contract any damaged or broken items, we have a claims department. I have sent you the email, Have any questions? Email me at ************@blvdmoving.com
Horrible customer service - No follow up and then the day of move they didn't show up and we had to call them 5 times to get information Do not waste your time or money. Very unprofessional!!!
Business response:
Hello Tianna, I was reviewing our files, and we did inform you of the problems that our trailer had and about the weather conditions. I also see that when we were able to deliver You decided to cancel even though you were offered a great discount, we understand that you were in a hurry to receive your things, but we tried to deliver as soon as possible.
(This was a cross country move.) I do not recommend Blvd Moving, because move day was literally one of the worst days I have ever had, and it was because of the foreman and his crew. The foreman was very unprofessional and demeaning to me. Additionally, at least 2 of the packers had no idea what they were doing. For example, lamps with the light bulbs on them were crammed in a box with no packing paper. They used my other personal belongings as the packing material. Even after guidance, they were about to dump all of my offi... read more
Business response:
Hi this is Cecilia could you give me the job number, I can't find your name in our records. Thank you.
I initially selected this company based on reviews. A huge, debilitating mistake. BLVD movers failed to deliver my items on the originally scheduled date and did not honor their commitment. What should have been a smooth move turned into an utter nightmare. I explained to the pick up movers that I would not have a bank account for a cashier's check, etc and could I pay by personal check for the entire move. Management approved. I paid by personal check for the pick up. The check cleared without any problems. July 23, the del... read more
BLVD moving is such a terrible company. This is my first time moving experience in USA and I regret that I had to choose this company for my moving from CA to TX. They said all lies (that this is their every day route, they will do all the packaging (the cost is all inclusive), they are a full service company, they want long term relationship with the customer and so on). In reality, all the problems started once the shipping date got closer. 1) The shipping guys reach my house and told me that they can't pack anything other... read more
Frequently asked questions about BLVD Moving
How is BLVD Moving rated?
BLVD Moving has a 4.4 star rating with 2,437 reviews.
When is BLVD Moving open?
BLVD Moving is open now. It will close at 5:00 p.m.