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BMW

4.7

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Location details

4600 Grumman Drive, Medford, OR, 97504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.7941 reviews
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Lindsey C Thornton's profile image
Lindsey C Thornton 
6 years ago

Review Excellent customer service at this BMW dealer each time I have taken my car in for repair work, This particular work was handled by Brandon. He was friendly and helpful as usual. 

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Berk 
6 years ago

Superb service from a superb dealer. BMW of Medford continues to be an outstanding car dealership. They continue to maintain my 2005 (!!!) stick-shift 3-series coupe in excellent condition. (It's only got 60,000 miles on it ~ AND looks and drives like new. Asst. Service Manager Brandon is knowledgeable, communicates well and is great to work with. Thank you. 

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Fabio silva 
6 years ago

AMAZING SERVICE Brandon and Sarah are AMAZING , they are always there for me and provided a exceptional experience 

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The Griffins 
6 years ago

Awesome Service at Medford BMW! Matt, the Service Manager, provided excellent customer service when we brought our car in for service. We had several issues of concern that he immediately checked and fixed. He was courteous, knowledgeable and we will definitely use the Medford, BMW facility for all future repairs and maintenance. 

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Steve Casaleggio 
6 years ago

Customer Despite not having an appointment (dead battery), the service department quickly addressed the problem, provided an estimate and a shuttle van ride home (12 miles). When the work was done, the service manager called, advised me of final cost (at estimate) and again provided shuttle service to return me to the dealership. Work was fully explained with apologies for delay (not consequential). Good job. 

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Donald Brurud 
6 years ago

BMW 330XI I have been to Medford BMW for service on my 05 330 XI since I purchased it new. Medford BMW always provides excellent service and often times provide a loaner car, if one is available. It is always current model BMW. Last month I decided it was time to take care of maintainence that was overdue and had a long list of things that needed attention. Due to the holiday, weekends etc, they were going to need the car for more than a week. When I called to make the appointment I was told there were no loaners available a... read more

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Dezjet 
6 years ago

It's all good!! Overall, my experience couldn't have been any better. There was on small glitch in my experience, but Morgan D. made up for any issues by owning the mistake and making it right. That is precisely how business should be conducted and all to often isn't. So, kudos to Morgan and Medford BMW. 

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Jeff Bonnington 
6 years ago

2014 535d Near Miss When I arrived at Medford BMW my car display indicated that the car had 0 miles before I could not restart the engine. I had an earlier message stating that I had incorrect engine fluid in my car. Odd message since I had never added any fluid over the last 2 months since I purchased the car from Kuni BMW in Portland. Fortunately it was CPO. Medford BMW took great care of me. Gave me a loaner car. They checked it out and had to order replacement NOX sensors. The car was done the next day ahead of schedule.... read more

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Daniel Davis 
7 years ago

Out standing care , from the moment we arrived Very satisfied with the great service. From the moment we arrived at the Medford BMW service department 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 941 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.